AMG Nursing & Care Services - Chesterfield

Unit 1 Chatsworth Technology Park, Dunston Road, Chesterfield S41 8XA
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9.3 6 Reviews
  • AMG Nursing & Care Services - Chesterfield, Chesterfield
AMG Nursing & Care Services - Chesterfield offers domiciliary care for people who require care but wish to remain in their own home.

Highly trained care and nursing staff undertake an intensive five day induction course and ongoing training to meet the needs of individual customers.

Care involves whatever they require - from minimal support, personal care such as washing and dressing, or more complex nursing-led support.

Staff understand that living with a long-term condition and suffering from a lack of independence can be extremely challenging. Professional, nursing led carers can, if required, provide support for those who need assistance with a range of complex conditions, from diabetes to help for people with head or spinal cord injuries.

Staff are available for days or nights, short or long shifts, with a 24 hour on-call service.

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Care Provided by AMG Nursing & Care Services - Chesterfield

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sarah Bain (Manager)

Funding & Fees Guide for AMG Nursing & Care Services - Chesterfield

  • Prices

  • Our healthcare services start at just £21.88. For more information about our pricing plans and services, please contact your local branch by phone or email. We'll be happy to assist you and provide you with all the details you need

  • Thank you for your interest in our services. We understand that you may be wondering about our fees, and we would like to provide you with some guidance in this regard.


    Please note that we do not have a standard fee for our services, as each client's needs and requirements are unique. The fee we charge will depend on several factors, such as the type of service you require, the complexity of your situation, and the amount of time and resources that will be necessary to address your needs.


    If you require more information about our fees, we encourage you to contact our branch directly by phone. Our team will be happy to discuss your situation with you and provide you with an assessment of the fees that will apply to your case.


    Alternatively, you may also download our brochure, which provides some general information about our services and fees. However, please note that the information in the brochure is intended as a guide only, and the actual fees charged may vary depending on your specific circumstances.


    We strive to provide our clients with transparent and fair pricing, and we are committed to ensuring that our fees are reasonable and competitive. We understand that the cost of our services is an important consideration for many of our clients, and we will do our best to work with you to find a fee structure that meets your needs and budget.


    Thank you for considering our services, and we look forward to hearing from you soon.

AMG Nursing & Care Services - Chesterfield Reviews (6)

9.3

AMG Nursing & Care Services - Chesterfield has a Review Score of 9.3 (9.293) out of 10, based on 5 reviews in the last 2 years. Over all time AMG Nursing & Care Services - Chesterfield has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
2
5
1

Review from Lynsey B (Daughter-in-law of Client) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my husband can't thank AMG Nursing and Care Services enough for the quick response to put care in place for my father-in-law in the last week of his life. He was treated with care, dignity and respect at all times. The staff were amazing that came into his home and couldn't be more helpful
to us as a family as well as my father-in-law. Nothing was too much trouble for them, they made him smile and us too at such a difficult time.
Thank you again to all the staff that were involved in his care.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chesterfield

Thank you for your kind words and for taking the time to share your experience with us. We are honoured to have been able to support your father-in-law and your family during such a difficult time. Ensuring dignity, respect, and compassionate care is at the heart of what we do, and it means so much to hear that our team was able to make a positive difference. Your feedback is greatly appreciated and will be shared with the staff involved.


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Review from Hazel C (Sister of Client) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would personally like to thank AMG for the care they gave my brother in the last weeks of his life. They treated him with care and dignity and went above and beyond with everything they did. As well as caring for my brother they helped me to get through a very difficult time. I would certainly recommend
this company to anyone who needed help as nothing was too much trouble. Thank you AMG.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chesterfield

Thank you for your heartfelt words. We are deeply honoured to have been able to support your brother and your family during such a challenging time. We are committed to delivering compassionate and dignified care to all our service users and their families. We truly appreciate your recommendation.


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Review from G W (Husband of Client) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a whole the service provided has been good. As with any group of staff, some are better than others. In general, staff are caring and considerate seeking to help both the clients and their families. Knowing that a carer is due at specific times provides reassurance when things are difficult.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chesterfield

Thank you for taking the time to share your feedback with us. We appreciate your input and the opportunity to address your concerns.
At AMG, we strive to provide exceptional service to all our clients, and we regret to hear about any dissatisfaction you may have experienced. We take your feedback seriously and will use it as an opportunity for improvement.


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Review from S H (Daughter of Client) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely group of people to deal with, from the moment I phoned up and asked for help to be put in place for my mum everyone at AMG have been lovely, helpful and efficient. The carers that visited my mum daily were helpful, caring and just lovely. Thank you so much everyone and for all your help
in getting my mum independent again. I would definitely recommend and use AMG again.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chesterfield

Thank you for your positive feedback about our services. We greatly appreciate your kind words and are delighted to hear that our team has been helpful, caring, and efficient in assisting your mum. Your recommendation holds significant value for us. Should you require any assistance in the future, please do not hesitate to reach out. Thank you for choosing AMG and sharing your experience with us.


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Review from P B (Nephew of Client) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AMG provided excellent care and piece of mind during my auntie's last few months, giving valuable respite to my mother who was my auntie's primary carer. They went above and beyond to ensure that she was comfortable and cared for with dignity and respect. I would not hesitate to recommend AMG's services.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chesterfield

Thank you so much for your heartfelt review of AMG's services. We truly appreciate your kind words and are honoured to have been able to provide excellent care and support.
Our team at AMG is dedicated to going above and beyond to ensure the comfort, dignity, and respect of our service users. We understand the challenges faced by primary caregivers, and it was our pleasure to offer valuable respite to your mother, allowing her to take care of herself while knowing that your auntie was in capable hands.
Your recommendation means a lot to us, as it reinforces our commitment to delivering high-quality care. Should you or your family require any assistance in the future, please don't hesitate to reach out. We are here to provide the care and peace of mind you deserve.


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Review from Rebecca (Daughter of Client) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my family were extremely happy and grateful for the care and support we were given during the last few weeks of my mum's battle with cancer. They were so kind and friendly with my mum, making her laugh and smile. But they also offered emotional support to myself and my dad which helped us greatly
through some difficult weeks. I want to specifically mention one member of staff who helped my dad with finding contacts of people who could give us extra support and also for how she was with my mum. After she did the jobs she needed to she sat with my mum for a few moments just to have a chat. Little things like that meant so much to my mum, so I want to thank her for that. Also, another member of staff was always very cheerful and chatty with my mum and us which made my mum look forward to them coming back. The care and jobs they had to do on daily visits were done to extremely high standards, but it was the extra support that wasn't on their tick list that made us so happy with this service.

Reply from Liz Kohler, Manager at AMG Nursing & Care Services - Chesterfield

Rebecca, thank you so much for your kind words, I will pass the feedback on to the staff. It was an honour to care for your Mum, she will always be remembered fondly by us all. Thank you and best wishes to you and your lovely family.


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Current Review Score: 9.3 (9.293)

Overview of Review Score

The Review Score of 9.3 (9.293) out of 10 for AMG Nursing & Care Services - Chesterfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for AMG Nursing & Care Services - Chesterfield is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) ) ÷ 29 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AMG Nursing & Care Services - Chesterfield is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Sarah

Sarah Bain

Job Title: Branch Manager

Joined: 2017

Sarah Bain has been a dedicated member of the AMG Nursing & Care team for several years, playing a crucial role in coordinating and supporting the management team in Chesterfield.
With her extensive experience and strong commitment to providing exceptional care, Sarah has recently been promoted to Branch Manager.
Her leadership and passion for homecare services ensure that our service users receive the highest standard of care.


Frequently Asked Questions about AMG Nursing & Care Services - Chesterfield

What Type of Services does AMG Nursing & Care Services - Chesterfield offer?

AMG Nursing & Care Services - Chesterfield offers Home Care & Nursing Care.

How many Carers does AMG Nursing & Care Services - Chesterfield employ?

AMG Nursing & Care Services - Chesterfield employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AMG Nursing & Care Services - Chesterfield to verify any information. View our terms and conditions. AMG Nursing & Care Services - Chesterfield has a Platinum Service – more info.