Careco Healthcare Ltd

25b Brunswick Road, Buckley CH7 2ED
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Top 20 award
10 39 Reviews
  • Careco Healthcare Ltd, Buckley
CareCo Healthcare provides care and support to enable a better quality of life at home. They aim to provide a high quality service to all clients in their own homes respecting their independence, privacy, rights and dignity to ensure they enjoy the best quality of life at home and with the aim of improving their wellbeing.

CareCo provides support with -
· Palliative Care
· Dementia Care
· Physical disabilities
· Learning difficulties
· Shopping/Social Calls
· Light domestic duties
· Re-ablement at home
· Post-operative support
· Hearing & visual difficulties
· 24-hour Live-In care packages
· Preparing or assisting with Meals
· Escorting to hospital appointment
· Short term respite - sitting service
· Independent budgets and Direct Payments
· Personal Care - Oral Hygiene, Hair Care, Making or changing bedding, washing and Bathing

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Care Provided by Careco Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Careco Healthcare Ltd
  • Person in charge
  • Adrian Ward (Director)

Funding & Fees Guide for Careco Healthcare Ltd

  • Prices

  • Please call for a price list of our hourly rates.

Careco Healthcare Ltd Reviews (39)

Total of 39, showing 1-20
10

Careco Healthcare Ltd has a Review Score of 10 (9.977) out of 10, based on 15 reviews in the last 2 years. Over all time Careco Healthcare Ltd has 39 reviews.

Overall Experience

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Review from Nigel L (Son of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We really are lucky to have Careco looking after Mum. They have enabled her to continue living in her own home with dignity due to their diligence and professionalism. All requests from us are carried out swiftly, a special mention must also go to one staff member in particular for her first-class organisation
of her team.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words. I will pass them to the team and Diane.


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Review from P H (Son of Client) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff that attend are very professional and friendly. Provide compassionate care, engage well with my mum and look after her needs. Carry out any instructions left to the letter. I like the access to the app that the staff fill out each visit as it gives me information in real time.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you so much for your kind words, I will make sure the care team are made aware of them.


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Review from Darren L (Client) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Careco. Everything gets done that I require on shift, all staff are very friendly.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure your care team are made aware of your comments.


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Review from Denise S (Client) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff worked hard to cover all of my calls on time in such terrible weather. Trees down everywhere, roads flooded and very high winds. They all remained professional and under took their duties with the utmost care and consideration making sure I have everything I required before they left. They were
wonderful and I would recommend this company to everyone.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for you kind words. I will make sure your care team are made aware of them.


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Review from S T (Son of Client) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always smiling and willing to help day and night, always on time and very respectful of property. Always a pleasure to meet the staff and they are always very chatty and willing to listen to others. They are always very well presented also.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words; I will make sure the care team are informed of your comments.


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Review from Karen T (Daughter of Client) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Careco has been caring for Mum for the last 18 months and we couldn’t be happier with the service she has received.
From the moment Mum came out of the hospital I have been impressed with the attention to detail Careco provided in setting an appropriate care plan for Mum which has been monitored regularly
and always feel reassured that Mum is safe and secure in their care.
The staff are always friendly, and reliable and I know Mum enjoys a lovely bond with all the girls who along with the management at Careco go above and beyond to ensure all Mum's needs are met.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure the Care Team is made aware of them.


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Review from Claire C (Daughter of Client) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are brilliant with my dad, my dad's not a straightforward visit, but they are patient and caring.
Most importantly they make him laugh and that's the best medicine.
I'd like to thank all the carers for taking such good care of my dad.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will ensure that the care team is made aware of them.


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Review from Nigel A (Son of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’d personally like, and have great pleasure, in providing my personal experience and that of my dad and family. Careco has and is part of home care for my 92-year-old Dad. He was reluctant at first but now looks forward to the team caring and supporting him where necessary with complete dignity and
empathy twice a day every day. They have great communication and leadership, nothing is too much trouble or effort, and have been and continue to be very flexible. I can’t thank the team enough for allowing our lives to be relatively normal knowing my Dad is being supported by unbelievably dedicated people who put my Dad first with care and affection. I can’t rate them highly enough and are so grateful for their personal touch in what is a difficult transition for my Dad and our family.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure your care team is made aware of your very positive comments.


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Review from John A (Son of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad started having care services from Careco (Buckley) I have nothing but praise for the services they provide and their staff.
He was reluctant initially but their patience and kind approach have worked well, and he now has a great rapport with the staff. My dad looks forward to their visits
and the help they provide him and us as a family have made a massive difference. Many thanks.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure your care team is made aware of your very positive comments.


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Review from Pete H (Partner of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care manager and her team are all lovely. They brighten up my partner's day. Since I'm deaf she doesn't get to chat very much and the carers are great company for her. Very attentive and thorough. I just get out of the way when they show up and leave them to wash her and brush up, shower her when
needed, and get her in and out of bed, on and off the loo. Gives me two half-hours each day in which I don't have to worry. Two thumbs up.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure your care team is informed of your comments.


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Review from Sara L (Daughter of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Careco Healthcare has been looking after my dad since he suffered a stroke. The care he has received has been outstanding.
The carers arrive on time. Communication between staff and management is excellent.
All the carers that have looked after my dad have been friendly. They treat him with dignity,
respect, and compassion. All his needs are met with real care.
They make him feel comfortable.
The carers have become a huge part of daily life for both my parents. And they look forward to their arrival.
We can't rate Careco highly enough.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure your care team is made aware of your very positive comments.


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Review from N P (Son of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, the care provided by the home care team has been first-class. Nothing too much trouble. They listen to the client and provide exactly what they say they do. Privacy is given, clean and tidy, and very professional. Suppose you get the chance to use their services. Take it with both hands
they will not let you down. Thank you Team.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure your care team is made aware of your very positive comments.


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Review from D H (Client) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always cheerful, arrive on time, very flexible of circumstances changing, very competent at what they do.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will pass them on to your team.


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Review from Barry T (Husband of Client) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional at all times, polite and caring. Reliable and very understanding.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Barry thank you for your kind words, I will make sure the carer team are thanked.


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Review from David P (Client) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care and attention provided by Careco Healthcare staff are efficient, caring and delivered with empathy. These attributes are cascaded down from the management team to the staff out in the field. I receive weekly advice on visit times and the team members who will attend. When the team visit
me, they always ensure they leave me safe, comfortable and with a smile on my face. I always look forward to my visit from the team.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

David, thank you for the kind feedback; I will make sure the care team are made aware of your comments.


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Review from Joy H (Daughter of Client) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Careco Healthcare has been providing care for my mother for over 10 years. The company provides a team of highly skilled carers who have been hand-picked to fit with my mother's care requirements and personality. The team is wonderful with my mother, very attentive to her needs, they go the extra mile
and treat her with great respect and dignity. I have been very satisfied with the service Careco has provided. The company ensures my mother's care package is fully staffed and that the carers are punctual, kind and considerate and they are well trained. Careco has provided an excellent care service which is fully appreciated by all members of my mother's family.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you, Joy, I will pass your compliments on to the care manager and the care team.


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Review from Joanne W (Client) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a great experience with the care from Careco Healthcare staff. Each one that comes here to assist me is considerate and caring. They do not rush and always make sure I have everything I need before leaving. On arrival, they ask how I have been and have a little chat before starting with my
routine. Everything is done with respecting my dignity which really is a big thing to me. I couldn't ask for more. I really would be lost without them. I am very grateful and thankful to each one that assisted me.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you, Joanne, I will make sure your care team are made aware of these kind comments.
Regards,
Adrian.


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Review from Jane R (Daughter of Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the ladies are lovely. They do an amazing job. They always make Dad feel at ease and he looks forward to them calling. I can also relax when I'm not at Dad's knowing he is well looked after by the care team.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you, Jane, for your kind words, I will make sure the manager and the care team are made aware.


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Review from Anne H (Daughter of Client) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with Careco Healthcare since last summer, the ratings apply to the whole period of time Mum has been cared for by the company.
She has recently had her review and, as she herself said when the review was taking place, she really feels properly cared for!
The carers are friendly, concerned,
kind and cannot do enough to help my mum. We have been so very impressed with the standard of care she receives. Everyone is approachable and cheerful and keep Mum fully informed of what is going on with her arrangements. She enjoys their visits and feels very safe.
Because my mum is so well cared for, I feel much more settled than previously, that she is happy and in good hands, so many thanks from me too.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your kind words, I will make sure the care team are made aware of them.


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Review from Neil H (Husband of Client) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Careco Healthcare was arranged by my wife's social worker to offer care and support. I have found the arrangements very agreeable and see first-hand the attention that they give my wife. From the initial introduction to the company, their services and explanations of how they would attend and support
my wife were very clear and one could recognise that the needs of the individual were paramount. My wife has remarked on how comfortable she is with the care and happy with the arrangements.

Reply from Adrian Ward, Director and R.I. at Careco Healthcare Ltd

Thank you for your positive review, I will make sure the care team are made aware of your kind words.


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Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Careco Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Careco Healthcare Ltd is calculated as follows: ( (85 Excellents x 5) + (2 Goods x 4) ) ÷ 87 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Careco Healthcare Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (5)

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Meet the Team (2)

Diane

Diane Griffith

Job Title: Care Manager

Joined: 2020

Diane is qualified for Level 5 in Health and Social Care.


Diane has worked in the care sector for 40 years and has detailed experience and knowledge in all aspects of care and well-being. She joined CareCo as a specialist in complex care packages and became CareCo’s Manager in January 2020. She has high standards in all areas of her role and maintains these standards through the difficult Covid years.


Diane has worked tirelessly with the care team to make CareCo one of the leading care agencies in Wales.


Adrian

Adrian Ward

Job Title: Respsonible Individual and Managing Director

Joined: 2004

Mr Adrian Ward is CareCo's Responsible Individual and Managing Director.


CareCo has been owned by Mr Geoff Denton and Mr Adrian Ward since 2004.


The Directors and Management are committed to providing the very highest level of care for our clients who live locally.


Frequently Asked Questions about Careco Healthcare Ltd

What Type of Services does Careco Healthcare Ltd offer?

Careco Healthcare Ltd offers Home Care.

How many Carers does Careco Healthcare Ltd employ?

Careco Healthcare Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Careco Healthcare Ltd to verify any information. View our terms and conditions. Careco Healthcare Ltd has an Enhanced Service – more info.