Everycare (Central Hants) Ltd

The New Coach House, Taylors Yard, Sutton Scotney, Winchester SO21 3XX
Submit a Review
9.6 23 Reviews
  • Everycare (Central Hants) Ltd, Winchester
Everycare (Central Hants) Ltd are a highly rated agency delivering first class domiciliary and live-in care in people’s own homes.

Their domiciliary carers can assist clients with daily visits providing one-to-one support with personal care, household tasks, medication and other activities to help clients maintain a comfortable quality of life and independence.

Clients that need 24-hour care and support are carefully matched with their highly trained, attentive and compassionate carers delivering bespoke care packages that are tailored to individual needs. They provide companionship, personal care, administering medication and can help with household chores, such as, ironing, cleaning, cooking and shopping and accompaniment on trips outside the home.

A free no obligation consultation can be arranged by clicking on the book consultation button, sending an email and selecting the Care Placement Enquiry option or simply giving them a phone call.

Show Everycare (Central Hants) Ltd on the Map

Care Provided by Everycare (Central Hants) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Karen Whitmill (Registered Care Manager)

Funding & Fees Guide for Everycare (Central Hants) Ltd

  • Prices

  • Day Services (7am to 10pm) Mon to Fri


    •   Hourly rate Mon – Fri £36.68, Weekends £42.23, Bank Holidays £55.05.
    •   3/4 Hour Mon – Fri £30.62, Weekends £35.33 Bank Holidays £45.93.
    •   1/2 Hour Mon - Fri £26.72, Weekends £30.69, Bank Holidays £40.04.
    Night Services (10 pm to 7 am) Mon to Fri
    •   Sleep Overs Mon - Fri £231.32, Weekends £231.32, Bank Holidays £271.32
    •   Awake Nights Mon -Fri £341.86 Weekends £386.02, Bank Holidays £470.45

  • Standard Live-in care starts from £1400 per week, depending on the level of need.
    Couples care starting from £1600 per week

Everycare (Central Hants) Ltd Reviews (23)

Total of 23, showing 21-23
9.6

Everycare (Central Hants) Ltd has a Review Score of 9.6 (9.600) out of 10, based on 7 reviews in the last 2 years. Over all time Everycare (Central Hants) Ltd has 23 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 0

Date Published

23
3
4
7
16

Review from Daphne S (Client) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care I have received over the last eighteen months have been very satisfactory. Carers always in good time and always ready to help.

Reply from Mike Frizzell, Director at Everycare (Central Hants) Ltd

Thank you for your positive review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M H (Daughter of Client) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are caring and reliable and the regular ones have formed a close relationship with Mum. The staff are always helpful on the phone, offering support when required, even when I rang very early one Saturday morning. I was particularly impressed recently when Everycare stepped up Mum's care
temporarily and at short notice to encourage Mum to complete a much needed course of antibiotics. This was achieved successfully.
The only improvement that could be made with having the same carers on a more regular basis.

Reply from Mike Frizzell, Director at Everycare (Central Hants) Ltd

We endeavour to use the same carers wherever we can but no care worker is available every day of the week and good care workers are obviously popular with clients.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Paul S (Son of Client) published on 8 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Everycare, to be by far, the best care agency that I have dealt with in the eight years that I have been employing such service providers. This is the third provider that I have used and the only one where the manageress has taken responsibility to manage, by getting personally involved.
I am more than happy to discuss this.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Everycare (Central Hants) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Everycare (Central Hants) Ltd is calculated as follows: ( (36 Excellents x 5) + (4 Goods x 4) ) ÷ 40 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Central Hants) Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Karen

Karen Whitmill

Job Title: Registered Care Manager/Director

Joined: 2014

I have been running Everycare since 2014. I am passionate about providing the highest quality care available to our Service Users in their own homes.


We have learned that many people want to stay in their own homes and want to remain as independent as possible. We decided to start Live-in care services to help enable this. Offering Live-in care has given such reassurance for service users to know that this is an option and has now become an extension of our services. It has become such a popular option.


Suzanne

Suzanne Picton

Job Title: Operations Manager

Joined: 2021

I have been with Everycare since November 2021, I help deal with the business side of the company and I am also heavily involved with the Live-in care at Everycare (Central Hants). I am focused on delivering a great service to all our clients and making the introduction to live-in care as easy as possible.


Kelly

Kelly

Job Title: Business Administrator & Live-in Care Coordinator

Joined: 2024

I joined the company in September 2024 and looking forward to meeting our clients to assess and discuss their care needs.


Rachel

Rachel Warland

Job Title: HR and Administration Consultant

Joined: 2019

I have worked for Everycare since October 2019. I look after the administration HR and also social media.


Nicole

Nicole Apicella

Job Title: Care Coordinator

I have worked for Everycare as a carer and moved into the Care Coordinator position in 2023.


I am passionate about providing care and managing the rostering for our carers and clients.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Central Hants) Ltd to verify any information. View our terms and conditions. Everycare (Central Hants) Ltd has a Premium Service – more info.