Just Call 4 Care Services

Cobalt Square, 83 Hagley Road, Birmingham B16 8QG
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8.0 3 Reviews
  • Just Call 4 Care Services, Birmingham
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Care Provided by Just Call 4 Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Just Call 4 Care Services Ltd
  • Person in charge
  • Harjoot Nijor (Manager)
Are you the Owner/Manager of Just Call 4 Care Services? View your Advertising Options

Just Call 4 Care Services Reviews (3)

8.0

Just Call 4 Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Just Call 4 Care Services has 3 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 1

Date Published

3
0
0
1
2

Review from Manpreet K (Granddaughter of Client) published on 15 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my family enquired on Just Call 4 Care Services to be able to care our Nan whilst it was my wedding. They were so professional in getting the service we needed by dedicating a carer that specifically spoke Panjabi to be able to assist my Nan at the wedding. We were assured that my Nan was able
to be accommodated to and from the wedding with a carer she felt comfortable. My Nan couldn't stop praising her carer after and the service!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K M (Daughter of Client) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolutely appalling service. My elderly Mum lived alone and was constantly left at risk by carers leaving her front door unlocked, overnight! This happened on many occasions and when challenged I simply received a lame ‘sorry, it won’t happen again' but of course it did. Also, carers, I use the term
loosely. No empathy, no conversation, barely a service at all. Avoid if you care for the well-being of your loved ones.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol A (Niece of Client) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Call 4 Care Services were chosen by the local council for my aunt who had a stroke 18 months ago. There was never an occasion they didn't turn up - totally reliable and lovely ladies. They treated my aunt with dignity, care and kindness. She looked forward to their visits. I would definitely recommend
them. Some of the visits were a little short but they always made sure she was fed and changed if needed. It's a hard job and the roads and traffic being so bad in the area, need to be mindful of this. This service allowed my aunt to stay in her home until she passed away. Thank you all Call 4 Care staff. You really do a great job.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Just Call 4 Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Just Call 4 Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Just Call 4 Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Just Call 4 Care Services

What Type of Services does Just Call 4 Care Services offer?

Just Call 4 Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Just Call 4 Care Services to verify any information. View our terms and conditions. Just Call 4 Care Services has a Basic Service – more info.