Bluebird Care Stafford
8 Marconi Gate, Staffordshire Technology Park,
Stafford
ST18 0FZ
Subject to care and package requirements. Preferential rates for social sits, night sits, and live-in care
Please contact us for pricing
Bluebird Care Stafford has a Review Score of 10 (10.000) out of 10, based on 16 reviews in the last 2 years. Over all time Bluebird Care Stafford has 120 reviews.
Review from Velma P (Wife of Client) published on 10 March 2025
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Overall Experience
5.0 out of 5
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Review from Helen D (Daughter of Client) published on 10 February 2025
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Overall Experience
5.0 out of 5
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Review from J C (Son of Client) published on 15 January 2025
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5.0 out of 5
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Review from Elizabeth C (Wife of Client) published on 20 December 2024
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5.0 out of 5
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Review from Graeme L (Son of Client) published on 4 November 2024
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Overall Experience
5.0 out of 5
Reply from Emily Jones-Clarke, Registered Manager at Bluebird Care Stafford
Reviews like this gives us motivation and help us ensure we provide high-quality care. Love, Bluebird Care Stafford.
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Review from S S (Client) published on 7 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Love from Bluebird Care Stafford
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Review from Jenny M (Daughter of Client) published on 2 October 2024
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for the positive review! We will continue to do our best to earn it. Please don't hesitate to reach out to us if there's anything additional we can do for you. All the best from Bluebird Care Stafford.
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Review from Chris G (Husband of Client) published on 29 May 2024
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for leaving us a great review! And, thanks again for choosing us. Best regards, Bluebird Care Stafford.
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Review from Kenneth S (Client) published on 24 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well! Love from Bluebird Care Stafford.
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Review from G C (Daughter of Client) published on 8 May 2024
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for such a great rating! We strive for excellence and thank you for taking the time to leave us a review. Take care, Bluebird Care Stafford.
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Review from A P (Daughter of Client) published on 30 April 2024
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for rating us! Our team takes pride in providing an excellent experience, keeping people safe and happy in their homes and we're glad you feel we do this well! Best regards from Bluebird Care Stafford
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Review from R T (Client) published on 23 February 2024
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
We are more than happy to help! we love receiving a high rating, and appreciate your positive review! Bluebird Care Stafford
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Review from Georgina S (Daughter of Client) published on 7 February 2024
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5.0 out of 5
Reply from Ravi Vadukul, Reviews Team at Bluebird Care Stafford
Hello Georgina, thanks for leaving us a great review! And thanks again for choosing us. Best regards, Bluebird Care Stafford.
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Review from Helen R (Daughter of Client) published on 1 February 2024
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5.0 out of 5
Reply from Ravi Vadukul, Digital Marketing Manager at Bluebird Care Stafford
Hi Helen, thank you for taking the time to rate us! You really made our day today with this amazing review, Bluebird Care Stafford.
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Review from Stella W (Wife of Client) published on 8 January 2024
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Overall Experience
5.0 out of 5
Reply from Ravi Vadukul, Reviews Team at Bluebird Care Stafford
Your great rating means a lot to us, and we appreciate you taking the time to leave us this high-star review! Thank you! Bluebird Care Stafford.
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Review from T H (Daughter of Client) published on 4 January 2024
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5.0 out of 5
Reply from Ravi Vadukul, Reviews Team at Bluebird Care Stafford
Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Bluebird Care Team
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Review from Maureen R (Client) published on 30 September 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you very much for the lovely review!
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Review from A M (Client) published on 30 September 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for such a lovely review!
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Review from D P (Husband of Client) published on 6 September 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
I would just like to thank you for your review. It’s great to hear feedback, and we are thrilled to hear about your positive experience with us.
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Review from D L (Nephew of Client) published on 6 September 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your review, feedback like this keeps our passion alive.
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The Review Score of 10 (10.000) out of 10 for Bluebird Care Stafford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bluebird Care Stafford is calculated as follows: ( (95 Excellents x 5) ) ÷ 95 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Stafford is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2019
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Job Title: Director
Joined: 2016
Rick joined the Bluebird Care team in January 2016 with a view to offering outstanding quality care to their customers.
Rick’s fundamental role is to ensure the continued development and growth of Bluebird Care Stafford whilst ensuring great customer satisfaction. His previous experiences include working at the board level within the food manufacturing industry where attention to detail is paramount. He hopes the acquired skills and resources will lead to the goal of becoming the leading provider of domiciliary care in the Staffordshire area.
"The care that we provide is not just our day job, but it is our passion! We are extremely proud of the outstanding standard of care we provide and our aim is to ensure that our customers always receive the quality service we would expect for our own family members. Myself and my team would be delighted to hear from anyone who is seeking homecare for themselves, for a loved one, or would simply like to talk to someone about the services we provide."
Job Title: Registered Care Manager
Joined: 2010
Emily joined us as a carer in 2010. Within a short space of time, she was promoted to Care Supervisor and then in 2012 took the role of Care Coordinator. In 2016 Emily accepted her current position as Care Manager and since then has made a huge impact on the services we provide and is an asset to Bluebird Care Stafford.
Emily has proven to be extremely proactive in engaging with both customers and staff and demonstrates exceptional skills in managing expectations.
"I am keen to progress Bluebird Care Stafford as the leading domiciliary care agency within Staffordshire and I feel very passionate about the service we provide to our customers."
Job Title: Deputy Care Manager
Joined: 2019
Jess joined the Bluebird Care team in September 2019 as a Business Development and Recruitment Coordinator and in May 2024, was promoted to Deputy Care Manager. Her role involves recruiting new staff to join our team, advertising and promoting the business as well as event management for customers, staff and also charities.
Jess previously worked in a customer services environment prior to joining the care industry 8 years ago. She has spent these years working in domiciliary care, a nursing home and a residential home. During this time she has completed a Level 2 Diploma in Health and Social Care and hopes to progress to Level 3.
“I joined Bluebird Care as I am very passionate about care and wanted to stay within the industry whilst I also progressed. I felt Bluebird Care was the best company to do that with. I thoroughly enjoy my role, especially when organising and holding in-house events for our customers to attend. Bluebird Care is a fantastic team and I am very proud to be a part of it.”
Job Title: Lead Field Care Supervisor
Joined: 2017
Will Joined Bluebird Care in 2017 as a care assistant and progressed through the company to the role of Field Care Supervisor in 2019. He has 5 years of experience in domiciliary care and believes in providing the best possible care for those living with dementia. He is the office’s dementia friend's champion and regularly runs information sessions for staff on the subject.
“I am proud to be part of a team that offers great quality care in our community. We understand the need to support our customers, and their families, and work hard to maintain our excellent standards.”
Job Title: Care Coordinator
Joined: 2017
Kelly joined us in March 2017 and has over ten years experience within the care sector.
As well as delivering care and support to the elderly in the community, she has also worked in other areas, including mental health, learning disabilities, autism, physical disabilities and children. Within this time Kelly has obtained her Level 2 and 3 in Health and Social Care.
Kelly is very excited to have joined our team and looks forward to learning new skills, meeting new challenges and making an overwhelming difference with us.
"I am extremely passionate about people and care and believe in a professional, punctual service, delivered with a smile."
Job Title: Care Supervisor
Joined: 2013
Sally joined us in 2013 as a carer and has since attained her Level 2 & 3 in Health & Social Care and also a BTEC Level 2 in Learning Disabilities and Mental Health. She is friendly and professional and a great part of the Bluebird Care team.
She has had 22 years of experience in the care setting, previously working in residential, respite and daycare for the elderly, with learning and physical disabilities.
"Having a close family member with a learning disability, I understand the need for a level of excellence provided in their individual care and strive to provide the same for all."
Job Title: Field Care Supervisor
Joined: 2018
Aggie became a part of our team in September 2018, starting as a care assistant. With a remarkable 17 years of experience in the care sector, Aggie has advanced within the company, serving as a carer mentor and senior Care Assistant, and, as of January 2024, she was promoted to the position of Field Care Supervisor.
Currently pursuing her NVQ level 3 in health and social care, Aggie has also achieved accreditation as a train-the-trainer in Medication and Moving and Handling.
"I am dedicated to providing care at the highest standards, firmly believing that effective communication is key."
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Stafford to verify any information. View our terms and conditions. Bluebird Care Stafford has a Platinum Service – more info.
