Bluebird Care Stafford
8 Marconi Gate, Staffordshire Technology Park,
Stafford
ST18 0FZ
Subject to care and package requirements. Preferential rates for social sits, night sits, and live-in care
Please contact us for pricing
Bluebird Care Stafford has a Review Score of 10 (10.000) out of 10, based on 16 reviews in the last 2 years. Over all time Bluebird Care Stafford has 120 reviews.
Review from Beth M (Daughter of Client) published on 25 August 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for such a lovely review, very kind of you.
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Review from Dee W (Client) published on 12 August 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your lovely review of our service. We are so pleased that you are happy with the service we have provided.
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Review from P S (Daughter of Client) published on 12 August 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Your great rating means a lot to us, and we appreciate you taking the time to leave us this review!
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Review from M C (Son of Client) published on 9 August 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you very much for your lovely review. We value these comments, which help us achieve our aim of providing the highest home care possible.
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Review from Sharon D (Daughter of Client) published on 28 July 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!
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Review from J E (Client) published on 7 July 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
A genuine thank you from the bottom of our hearts for such lovely comments. It is our pleasure to be able to offer the support you need to remain at home and our utmost pleasure to be a part of your life and ours. I will be sure to pass on your review to all the staff!
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Review from Alan H (Client) assisted by family/friend published on 6 July 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your lovely review of our service. We are so pleased that you are happy with the service we have provided.
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Value for Money
Review from T W (Daughter of Client) published on 4 July 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you, T W, for your lovely review. We are all so pleased that you and Mum are happy with the care that we provide! I will be sure to pass on your review to all the staff!
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Review from Sandra P (Wife of Client) published on 31 May 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your lovely review. It has been a pleasure looking after your husband, the carers are very fond of him.
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Review from J R (Daughter of Client) published on 17 May 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
I would just like to thank you for your review. It’s great to hear feedback, and we are thrilled to hear about your positive experience with us.
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Review from A W (Husband of Client) published on 17 May 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your feedback. We are thrilled to hear that you are happy with the services you are receiving. It is our pleasure to be able to offer the support.
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Review from James R (Client) published on 17 May 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for taking the time in giving your feedback. It is our utmost pleasure to be a part of your life and you ours.
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Review from M L (Client) published on 6 May 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
We are thrilled to hear of your positive experience with us.
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Review from B P (Wife of Client) published on 11 April 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your lovely review. We are all so pleased that you and your husband are happy with the care that we provide! I will be sure to pass on your review to all the staff!
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Review from K P (Daughter of Client) published on 30 March 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
We read this review and smiled! It is great to hear that your care assistants are brightening up your mum's days. Thank you for sharing your review with us.
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Review from R B (Daughter of Client) published on 29 March 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your lovely review. It is also our pleasure to care for your mum and to be of help as it is our aim to support people to remain at home for as long as possible.
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Review from Doreen B (Client) published on 28 March 2022
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your review. We are happy to hear of your positive experience with us.
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Value for Money
Review from J K (Wife of Client) published on 28 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for taking the time in giving your feedback. Much appreciated.
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Review from S G (Son-in-law of Client) published on 17 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you for your review, feedback like this keeps our passion alive.
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Review from P G (Son of Client) published on 15 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Jones, Registered Manager at Bluebird Care Stafford
Thank you so much for your review. It's lovely to hear that not only are we meeting your expectations, but we are exceeding them. Thank you so much for taking the time to send in this review.
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The Review Score of 10 (10.000) out of 10 for Bluebird Care Stafford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bluebird Care Stafford is calculated as follows: ( (95 Excellents x 5) ) ÷ 95 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Stafford is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2019
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Job Title: Director
Joined: 2016
Rick joined the Bluebird Care team in January 2016 with a view to offering outstanding quality care to their customers.
Rick’s fundamental role is to ensure the continued development and growth of Bluebird Care Stafford whilst ensuring great customer satisfaction. His previous experiences include working at the board level within the food manufacturing industry where attention to detail is paramount. He hopes the acquired skills and resources will lead to the goal of becoming the leading provider of domiciliary care in the Staffordshire area.
"The care that we provide is not just our day job, but it is our passion! We are extremely proud of the outstanding standard of care we provide and our aim is to ensure that our customers always receive the quality service we would expect for our own family members. Myself and my team would be delighted to hear from anyone who is seeking homecare for themselves, for a loved one, or would simply like to talk to someone about the services we provide."
Job Title: Registered Care Manager
Joined: 2010
Emily joined us as a carer in 2010. Within a short space of time, she was promoted to Care Supervisor and then in 2012 took the role of Care Coordinator. In 2016 Emily accepted her current position as Care Manager and since then has made a huge impact on the services we provide and is an asset to Bluebird Care Stafford.
Emily has proven to be extremely proactive in engaging with both customers and staff and demonstrates exceptional skills in managing expectations.
"I am keen to progress Bluebird Care Stafford as the leading domiciliary care agency within Staffordshire and I feel very passionate about the service we provide to our customers."
Job Title: Deputy Care Manager
Joined: 2019
Jess joined the Bluebird Care team in September 2019 as a Business Development and Recruitment Coordinator and in May 2024, was promoted to Deputy Care Manager. Her role involves recruiting new staff to join our team, advertising and promoting the business as well as event management for customers, staff and also charities.
Jess previously worked in a customer services environment prior to joining the care industry 8 years ago. She has spent these years working in domiciliary care, a nursing home and a residential home. During this time she has completed a Level 2 Diploma in Health and Social Care and hopes to progress to Level 3.
“I joined Bluebird Care as I am very passionate about care and wanted to stay within the industry whilst I also progressed. I felt Bluebird Care was the best company to do that with. I thoroughly enjoy my role, especially when organising and holding in-house events for our customers to attend. Bluebird Care is a fantastic team and I am very proud to be a part of it.”
Job Title: Lead Field Care Supervisor
Joined: 2017
Will Joined Bluebird Care in 2017 as a care assistant and progressed through the company to the role of Field Care Supervisor in 2019. He has 5 years of experience in domiciliary care and believes in providing the best possible care for those living with dementia. He is the office’s dementia friend's champion and regularly runs information sessions for staff on the subject.
“I am proud to be part of a team that offers great quality care in our community. We understand the need to support our customers, and their families, and work hard to maintain our excellent standards.”
Job Title: Care Coordinator
Joined: 2017
Kelly joined us in March 2017 and has over ten years experience within the care sector.
As well as delivering care and support to the elderly in the community, she has also worked in other areas, including mental health, learning disabilities, autism, physical disabilities and children. Within this time Kelly has obtained her Level 2 and 3 in Health and Social Care.
Kelly is very excited to have joined our team and looks forward to learning new skills, meeting new challenges and making an overwhelming difference with us.
"I am extremely passionate about people and care and believe in a professional, punctual service, delivered with a smile."
Job Title: Care Supervisor
Joined: 2013
Sally joined us in 2013 as a carer and has since attained her Level 2 & 3 in Health & Social Care and also a BTEC Level 2 in Learning Disabilities and Mental Health. She is friendly and professional and a great part of the Bluebird Care team.
She has had 22 years of experience in the care setting, previously working in residential, respite and daycare for the elderly, with learning and physical disabilities.
"Having a close family member with a learning disability, I understand the need for a level of excellence provided in their individual care and strive to provide the same for all."
Job Title: Field Care Supervisor
Joined: 2018
Aggie became a part of our team in September 2018, starting as a care assistant. With a remarkable 17 years of experience in the care sector, Aggie has advanced within the company, serving as a carer mentor and senior Care Assistant, and, as of January 2024, she was promoted to the position of Field Care Supervisor.
Currently pursuing her NVQ level 3 in health and social care, Aggie has also achieved accreditation as a train-the-trainer in Medication and Moving and Handling.
"I am dedicated to providing care at the highest standards, firmly believing that effective communication is key."
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Stafford to verify any information. View our terms and conditions. Bluebird Care Stafford has a Platinum Service – more info.
