Caremark Great Dunmow

4 Flitch Industrial Estate, Chelmsford Road, Great Dunmow CM6 1XJ
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9.6 15 Reviews
  • Caremark Great Dunmow, Great Dunmow
For the last 10 years Caremark Chelmsford & Uttlesford has provided professional but highly personal home care services to enable
people to remain in their own homes and continue to be a part of their communities.

Caremark has the ability to provide an extremely wide range of services, ranging from walking the dog to full, 24-hour live-in care.

The care provided is tailored to your needs, goals and preferences and to suit your lifestyle, starting from short 30-minute visits.

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Care Provided by Caremark Great Dunmow

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Julie Chipperfield (Manager)

Funding & Fees Guide for Caremark Great Dunmow

  • Prices

  • Home care from £25.00 per hour

Caremark Great Dunmow Reviews (15)

9.6

Caremark Great Dunmow has a Review Score of 9.6 (9.592) out of 10, based on 8 reviews in the last 2 years. Over all time Caremark Great Dunmow has 15 reviews.

Overall Experience

  • 12
  • 3
  • 0
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Date Published

15
0
3
8
7

Review from A P (Client) assisted by family/friend published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are friendly, polite, and professional. They always ask if I require any other help over and beyond their duties for each of my daily calls. Highly recommend it to others requiring Caremarks services.

Reply from Tanya George, Managing Director at Caremark Great Dunmow

Thank you for taking the time to review and recommend our service. Your feedback is very much appreciated. Kind regards the team at Caremark Chelmsford & Uttlesford.


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Review from Ian B (Son of Client) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Caremark for looking after my mother for several years, you never missed a visit and always treated Mom with respect and good humour, even when she could be quite difficult, thank you again for making Mum's remaining years easier, and by doing so, making my life easier.

Reply from Michael George, Director at Caremark Great Dunmow

Thank you for your kind words, they are very much appreciated, it was a pleasure to care for your mum. Kindest Regards


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Review from Anna P (Daughter of Client) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank Caremark enough for looking after Mum. After two falls one after another and two major operations the care, assistance, and making Mum feel comfortable have been excellent. The language barrier has been the hardest battle for Mum but the careers have all managed to communicate with an online
translator and have made Mum laugh and put her at ease although she was in a lot of pain. We will miss you all a great bunch of honest and caring people. The management has been quick in organising sitting care for Mum and has helped us out in such difficult times when we could not take any time off from work, 3 members of staff, in particular, thank you for your understanding and the support you have had in our regards.

Reply from Tanya George, Managing Director at Caremark Great Dunmow

It has been our pleasure to support your mother. We are all delighted that she is now well enough to return to her own home. We send our very best wishes to you all. Buona salute e felicit.


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Review from Lynda H (Daughter of Client) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark are so good. I know my mum is being well looked after. She is happy and enjoys her visit. They always take time and care.

Reply from Michael George, Director at Caremark Great Dunmow

Hi,
Thank you so much for your kind words, I'll be sure to let all our carers know.
Kindest Regards


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Review from Barbara B (Wife of Client) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with the care given to my husband. The carers are all friendly, efficient and willing to do whatever is requested. We are so satisfied with the care received that when my husband was last in hospital, we requested Caremark. The hospital said they couldn't guarantee them and
his discharge was delayed by four days until we managed to get them.

Reply from Michael George, Director at Caremark Great Dunmow

Thank you so much for your kind words, we will be sure to pass them on to our team.


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Review from Yvonne B (Client) assisted by family/friend published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They blow-dry my hair, are very caring and give me nice showers. They chat and provide lovely food and take extra care to make it look nice. It makes me feel safe and means I know my family are able to not worry and have help looking after me.

Reply from Michael George, Director at Caremark Great Dunmow

That's so lovely of you to take the time to send this review, I'll make sure all our team see it. Thank You.


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Review from Tracey A (Client) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been more than pleasantly surprised by the fantastic care I have received from Caremark. The carers I have are all fantastic and very caring. I would highly recommend Caremark to anyone, in fact my dad now uses them.

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Review from V D (Wife of Client) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with the service provided. Sometimes I have to check catheter values are up/down as appropriate. Please let us know if carers are going to be late. Thank you.

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Review from Cate G (Daughter of Client) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been receiving care for my father from Caremark for several months and are very impressed and grateful for the care that he receives. Caring for my dad can be challenging, as he has dementia, but Caremark carers carry out his personal care very professionally and compassionately. What sets the
carers above other companies is the warmth and good humour of many of the staff. They take the time to chat to Mum and get her smiling. The team leaders do a really excellent job. We look forward to seeing them! A big thank you from us all. One of the carers is wonderful too!

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Review from Carol C (Wife of Client) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has really taken to the carers. He's now verbal with limited mobility and the carers are very supportive and encourage him. He has improved greatly since coming out of hospital and really benefits from the service the carers provide.

Reply from Tanya George, Managing Director at Caremark Great Dunmow

Everyone here at Caremark is delighted with the improvement your husband is making. Thank you so much for taking the time to review our service.


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Review from David H (Client) assisted by family/friend published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service particularly from the mature, experienced carers, but younger staff enthusiastic and helpful.

Reply from Julie Chipperfield, Care Manager at Caremark Great Dunmow

Thank you so much for this review.
It was our pleasure to be able to support both you and your husband. All of the carers always spoke very highly of you both and it has been so positive for us to support you in regaining your independence again. We would like to wish you both well for the future and should you ever need us again, please do not hesitate to contact us.


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Review from Katherine W (Client) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Caremark.

Reply from Tanya George, Managing Director at Caremark Great Dunmow

Thank you for your kind review; we are all delighted to read that you are so happy with the service.


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Review from Susan W (Wife of Client) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received from the carers was brilliant. They were all so lovely and made him and myself feel really supported.
On one occasion after my husband left hospital, we were given carers from a different company, the standard of their care made us realise how brilliant Caremark were and
fortunately we're able to return to Caremark.
I can’t praise them enough.

Reply from Michael George, Director at Caremark Great Dunmow

Thank you so much for your kind words. The carers always reported back to us how much they enjoyed caring for Brian. He was a pleasure to look after and well respected. We hope he continues to improve and we would love to have updates on how things are going in the future.


Care Manager


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Review from Andrew J (Grandson of Client) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hello all - I just wanted to drop you a review to let you know of our sincere gratitude for all that you did for Grandad. Even in his last few days, everyone treated him with the utmost love, care and dignity. Not only that nothing was too much trouble and everyone always checked to see how I was doing
and whether there was anything they could do for me.
We especially want to say a huge thank you to the caregivers for the constant support over these last eight months, nothing was ever too much trouble in terms of getting Grandad the support he needed and putting our minds at ease.
As a care company, each and every one of you, do just this and it shows each and every day how much you do really care. For this, my wife and I will be eternally grateful to you all.

Reply from Tanya George, Managing Director at Caremark Great Dunmow

Thank you for your kind words. It was a pleasure to support your grandfather, he was such a gentleman, whom everyone was fond of. He had such a supportive family, and it was so clear how proud he was of you all. He spoke of his enjoyment of art and music, but most of all he spoke of his family, and he did so with such love and pride. We know how much he will be missed by you all, and we send you all our very best wishes.


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Review from Guy G (Client) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are all of a pleasing disposition, ready and willing to carry out tasks allotted to them. Over the course of time, as the carers became accustomed to my ways, they would carry out routine tasks without a word from me, especially in the morning! Altogether, it was a pleasure to have them about
me.
(I chose to put 'good' rather than 'excellent' apart from one case - the latter is seldom achieved in this world).

Reply from Tanya George, Managing Director at Caremark Great Dunmow

Thank you for your kind words, they are greatly appreciated. It has been a pleasure to assist you. Wishing you health and happiness, from all the team here at Caremark.


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Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Caremark Great Dunmow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Caremark Great Dunmow is calculated as follows: ( (39 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Great Dunmow is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Tanya

Tanya George

Job Title: Owner

Joined: 2010

I started Caremark (Chelmsford & Uttlesford) in 2010, and have worked tirelessly alongside my team to build a service we are all proud of.
We will all face a time when we need a little help; maybe for someone we love, or maybe for ourselves. At that time we would all hope the people we turn to treat us with kindness and respect. Having witnessed the difference positive care can make, I am determined that we will strive every day to support our clients to live lives that matter.


Julie

Julie Chipperfield

Job Title: Care Manager

Joined: 2019

I have worked in the care sector for over 30 years I have gained a wealth of experience. I started my journey working within Domiciliary Care as a care and support worker fitting it in around my young family, and this then led to a full-time job as a Care Manager. Through this role I quickly learnt that there are many other facets to the care sector and decided to expand my care knowledge, working in the fields of Domestic Abuse, Children Support Services, Adults with Learning Needs, NVQ Assessor in Health & Social Care, Domestic Abuse Services and finally back to the Domiciliary Care Sector. I continue to be passionate about the quality of care delivered to vulnerable people and will always promote this within my roles.


Callum

Callum Porter

Job Title: Senior Care Coordinator

Joined: 2020

Since 2014 I have been providing a high standard of care to not only my clients but my staff too. In the years I have worked in the care industry I have been very passionate about building a successful career for myself and Caremark have given me the opportunity to see this through. I chose to start my career path in the care industry because I feel that making a difference in someone else’s life, makes a difference to my life. Since I was young I have always wanted to do that little bit more for people and in the care industry you most certainly can achieve this, I do believe this is why I am where I am today. Building a good relationship with my carers, clients and their families is most important to me as I believe it is vital to keep them communicating with each other as much as possible. This way, together, we can provide a service that supports them personally to meet their individual needs.


Frequently Asked Questions about Caremark Great Dunmow

What Type of Services does Caremark Great Dunmow offer?

Caremark Great Dunmow offers Home Care.

How many Carers does Caremark Great Dunmow employ?

Caremark Great Dunmow employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Great Dunmow to verify any information. View our terms and conditions. Caremark Great Dunmow has a Platinum Service – more info.