Cera - Cumbria

3 Solway Road, Clay Flatts Industrial Estate, Workington, CA14 3YA
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2 Reviews
  • Cera - Cumbria, Workington
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Care Provided by Cera - Cumbria

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Emily Toomey (Manager)
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Cera - Cumbria Reviews (2)

Over all time Cera - Cumbria has 2 reviews.

Overall Experience

  • 2
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  • 0
  • 0
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Date Published

2
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2

Review from Laura P (Daughter of Client) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mears have been looking after my mum for 4 yrs plus now. We live and work 100 miles away and there are no family or friends to help we have to rely on Mears to give her the best of day-to-day care so she can remain independent as long as possible. We have been very pleased with the service since the
beginning and changes in the last 12 months have made the service even better. Every carer we have met has been approachable, kind and understanding and my mum is very happy with the way she is looked after. Any problems we have raised have been promptly addressed and some carers go above and beyond to help. Would certainly recommend them to anyone in need of home care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Neil B (Client) published on 27 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming physically disabled and wheelchair bound I have had three different care companies and Mears are by far the best of them all! I would recommend them to anyone and everyone that needs help from a carer! They are brilliant and I would be lost without them so thank you very much Mears!
Keep
up the good work please, and thank you to all your staff for everything - they are fantastic!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Cera - Cumbria

What Type of Services does Cera - Cumbria offer?

Cera - Cumbria offers Home Care.

How many Carers does Cera - Cumbria employ?

Cera - Cumbria employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Cumbria to verify any information. View our terms and conditions. Cera - Cumbria has a Basic Service – more info.