S&W Independent Living

Ganavan, 16 Temple Road, Buxton SK17 9BA
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8.0 1 Review
  • S&W Independent Living, Buxton
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Care Provided by S&W Independent Living

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Samantha Lisser
  • Person in charge
  • Samantha Lisser (Manager)
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S&W Independent Living Reviews (1)

8.0

S&W Independent Living has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time S&W Independent Living has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

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Review from Kathleen R (Wife of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say thank you to all the carers who looked after my husband. Their care for him was outstanding, they all are a great asset to the company and showed care and compassion throughout their time with us. They also showed their compassion to me. I do not know what I would have done without
them. Again thank you to you all.

Reply from SAMANATHA LISSER, Manager at S&W Independent Living

Thank you, I will pass this on to all our team, take care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for S&W Independent Living is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for S&W Independent Living is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for S&W Independent Living is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about S&W Independent Living

What Type of Services does S&W Independent Living offer?

S&W Independent Living offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact S&W Independent Living to verify any information. View our terms and conditions. S&W Independent Living has a Basic Service – more info.