Comfort Call (Gateshead)

Suite 3, Enterprise House, Kingsway North, Team Valley, Gateshead NE11 0SR
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1 Review
  • Comfort Call (Gateshead), Gateshead
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Care Provided by Comfort Call (Gateshead)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Bernadette Wyllie (Manager)

Funding & Fees Guide for Comfort Call (Gateshead)

  • Prices

  • £10.00 - £12.00 per hour
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Comfort Call (Gateshead) Reviews (1)

Over all time Comfort Call (Gateshead) has 1 review.

Overall Experience

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Date Published

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Review from Jean M (Daughter of Client) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly I must say the carers have been absolutely fantastic in the care they have given to my father. They have treated him with so much respect and had his dignity in mind at all times. My frustration and anger are totally directed at the management and staff in the Hebburn branch. They will not take
responsibility for the abundance of mistakes they have made and are too quick to 'pass the buck'! If you are reading this review and have the choice to use another company please make sure you do.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Comfort Call (Gateshead)

What Type of Services does Comfort Call (Gateshead) offer?

Comfort Call (Gateshead) offers Home Care.

How many Carers does Comfort Call (Gateshead) employ?

Comfort Call (Gateshead) employs 1400 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Comfort Call (Gateshead) to verify any information. View our terms and conditions. Comfort Call (Gateshead) has a Basic Service – more info.