County Care Independent Living Ltd (Surrey & Hampshire)

Knaphill Office, Unit 17A Solent House, 102 Lower Guildford Road, Woking GU21 2EP
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1.8 1 Review
  • County Care Independent Living Ltd (Surrey & Hampshire), Woking

Care Provided by County Care Independent Living Ltd (Surrey & Hampshire)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Learning Disability
  • Mental Health Condition
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Alex Noakes (Registered Manager)

County Care Independent Living Ltd (Surrey & Hampshire) Reviews (1)

1.8

County Care Independent Living Ltd (Surrey & Hampshire) has a Review Score of 1.8 (1.800) out of 10, based on 1 reviews in the last 2 years. Over all time County Care Independent Living Ltd (Surrey & Hampshire) has 1 review.

Overall Experience

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  • 1

Date Published

1
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1
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Overall Experience  Overall Experience 1.0 out of 5

Mixed reviews and feelings. I feel that there could be more activities for physically disabled people. I think this is important for well-being. The activities provided aren’t really stimulating me at all. I have tried to address this in a face-to-face meeting with the company in question previously.
County care should be doing more in terms of the activities. I made some helpful activity recommendations as well. Two out of five stars. I feel that they could be doing much more and there have been times I have doubted them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.8 (1.800)

Overview of Review Score

The Review Score of 1.8 (1.800) out of 10 for County Care Independent Living Ltd (Surrey & Hampshire) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.800 for County Care Independent Living Ltd (Surrey & Hampshire) is calculated as follows: ( (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 5 Ratings = 1.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for County Care Independent Living Ltd (Surrey & Hampshire) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about County Care Independent Living Ltd (Surrey & Hampshire)

What Type of Services does County Care Independent Living Ltd (Surrey & Hampshire) offer?

County Care Independent Living Ltd (Surrey & Hampshire) offers Home Care.

How many Carers does County Care Independent Living Ltd (Surrey & Hampshire) employ?

County Care Independent Living Ltd (Surrey & Hampshire) employs 150 carers.