Please call to enquire about pricing
Home Instead (Nottingham) has a Review Score of 9.9 (9.893) out of 10, based on 14 reviews in the last 2 years. Over all time Home Instead (Nottingham) has 85 reviews.
Review from Hilary W (Wife of Client) published on 29 February 2016
Submitted via Website •
Report
Without the help and support of Home Instead my husband's end of life experience could have been very stressful, but we have lovely memories of two hours a day of care giving as it should be. There were always smiles and laughter, which set him up for the day Thank you, everyone at Home Instead. I find it hard to express my gratitude for all your care and love towards him.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gordon B (Son of Client) published on 19 February 2016
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chrissy C (Daughter of Client) published on 17 February 2016
Submitted via Postal Card •
Report
We were so impressed and happy with the service, that when mum had to be admitted to a care home for end of life care, we agreed that they should continue to visit at the care home. I would have no hesitation in recommending their services to others.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S T (Daughter of Client) published on 3 February 2016
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ken D (Wife of Client) assisted by family/friend published on 18 January 2016
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.893) out of 10 for Home Instead (Nottingham) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Home Instead (Nottingham) is calculated as follows: ( (75 Excellents x 5) + (9 Goods x 4) ) ÷ 84 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Nottingham) is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Feb 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Nottingham) to verify any information. View our terms and conditions. Home Instead (Nottingham) has a Basic Service – more info.