R 4 R Home Care Service

1 Metropolitan Station Approach, Rickmansworth Road, Watford WD18 7FR
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9.2 4 Reviews
  • R 4 R Home Care Service, Watford
R4R Home Care Services Ltd is a CQC registered and regulated domiciliary care service that provides home care services to people who live in their own homes. Main offices are at Watford, Hertfordshire. At R4R Home Care Service, they believe that every person is a unique individual, with varying needs.

Service-users are encouraged to make decisions about their care to maintain control and independence. Regular reviews ensure they receive the support they need.

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Care Provided by R 4 R Home Care Service

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • R 4 R Homecare Services Ltd
  • Person in charge
  • Mark Hale (Manager)

R 4 R Home Care Service Reviews (4)

9.2

R 4 R Home Care Service has a Review Score of 9.2 (9.159) out of 10, based on 4 reviews in the last 2 years. Over all time R 4 R Home Care Service has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
4
4
0

Review from T S (Mother of Client) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

R 4 R has always worked well to provide the best possible service and care for my son, in very challenging circumstances. They have managed to cater for my son's needs and adjust to changing medical needs as they arise. They also provide companionship and understanding. They are very hands-on and active
in the care they provide.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Angela G (Daughter of Client) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was fortunate to employ R4R Home Care Service to care for my 97-year-old Father. From the beginning of initially meeting the manager, I felt confident and comfortable that he would take the very best care of my Dad. My Dad, with his dementia, was suspicious of visitors so I introduced him as my friend.
This could be carried off because he was the carer who attended every session with my Dad so my Dad got used to him very quickly. It is very rare in this day to get the same carer all the time and for me this made it perfect. He was just absolutely brilliant with my Dad and my Dad viewed him as his friend and looked forward to his visits. The care plan was so brilliant too as it enabled me to keep up to date with any issues and gave me something to look back on if I needed to. The carer was the one who found my Dad on the floor and called the ambulance before I could get there so this was life-saving for me. I will always be indebted to the carer and the Care Agency.

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Management

Treated with Dignity

Value for Money

Review from T K (Cousin of Client) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have excellent and professionally trained staff who are compassionate and willing to help the clients. They have a great management team that is always available and lets you know if any changes have been made in regard to the calls. I would recommend them to anyone who is looking for home care
services or any kind of support services. Kudos to you the great team making this possible.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C K (Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clients are supported by competent staff as per care plan. Punctuality is observed at all times. Good communication and coordination of staff and management in order to provide high-quality support for the clients. Materials and training are provided to facilitate better results.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.159)

Overview of Review Score

The Review Score of 9.2 (9.159) out of 10 for R 4 R Home Care Service is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for R 4 R Home Care Service is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) ) ÷ 22 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for R 4 R Home Care Service is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about R 4 R Home Care Service

What Type of Services does R 4 R Home Care Service offer?

R 4 R Home Care Service offers Home Care.

How many Carers does R 4 R Home Care Service employ?

R 4 R Home Care Service employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact R 4 R Home Care Service to verify any information. View our terms and conditions. R 4 R Home Care Service has a Platinum Service – more info.