Top Carers Nursing and Domiciliary Care Agency

415 Whitehorse Road, Thornton Heath CR7 8SD
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6 Reviews
  • Top Carers Nursing and Domiciliary Care Agency, Thornton Heath
Top Carers is a family-owned and run Nursing Agency and Domiciliary Care Agency.

Top Carers supplies health care personnel within the demographic areas of London and the South East, who are appropriately qualified and trained. All their staff undergo detailed checks to ensure that a professional service is provided. In addition to home care support, Top Carers Nursing and Domiciliary Care Agency also provide support for both children and adults with complex care needs, including Ventilation (CPAP & BIPAP), PEG/JPEG feeding.

As a well-established Agency, they are:

Members: NHS Clinical Staffing Supply Framework 2016 -2020
Members: NHS Pan London Domiciliary Care AQP Phase 2, 2016
An ISO 9001 certified organization.
A member of the United Kingdom Home Care Association UKHCA.
A member of Peninsula Business Services who supply professional legal and employment advice.

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Care Provided by Top Carers Nursing and Domiciliary Care Agency

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Top Carers Nursing Agency
  • Person in charge
  • Catherine Ufondu (Manager)

Funding & Fees Guide for Top Carers Nursing and Domiciliary Care Agency

  • Prices

  • Top Carers Nursing Agency
    Care Tier 1: From £19.59
    Care Tier 2: From £20.47
    Care Tier 3: From £22.58
    Registered Nursing Hourly rate: From £35.57

  • Top Carers Nursing Agency are members of the NHS Pan-London Domiciliary Care Framework and our pricing levels adhere to the scales set by this framework.

Top Carers Nursing and Domiciliary Care Agency Reviews (6)

Over all time Top Carers Nursing and Domiciliary Care Agency has 6 reviews.

Overall Experience

  • 6
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6

Review from Yvonne F (Wife of Client) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent people working at the White Horse Road, Thornton Heath office.

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Management

Treated with Dignity

Value for Money

Review from B K (Wife of Client) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the client's wife and his power of attorney. The care he receives is second to none. My husband's carers have looked after him for years. They know him very well and are able to interpret his non-verbal gestures and demeanour. They are vigilant to his skin integrity and will report to me any skin
blemishes and bowel activity. There are many more skills the carers possess that I haven't got room to write.

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Treated with Dignity

Value for Money

Review from Doreen F (Mother of Client) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent team working with my son. He enjoys going out or staying indoors. Loves the company.

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Treated with Dignity

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Review from S P (Wife of Client) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and efficient. Felt that our situation and needs were considered carefully in the selection of the appropriate carer. My husband was very happy with the care. The carers were very friendly and accomodating and were able to alter the time without much hassle.

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Review from Z C (Mother of Client) published on 6 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience recently is the staff are knowledgeable and good with my child and get on with the job. During the Coronavirus outbreak, they have been supportive and have helped to alleviate the stress by providing consistency and good care.

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Review from Luigi G (Son of Client) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carer to be excellent and very professional. Her time-keeping was also excellent. The service provided was indeed what was needed in my father's situation. Very helpful and knowledgeable.

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Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Top Carers Nursing and Domiciliary Care Agency

What Type of Services does Top Carers Nursing and Domiciliary Care Agency offer?

Top Carers Nursing and Domiciliary Care Agency offers Home Care.

How many Carers does Top Carers Nursing and Domiciliary Care Agency employ?

Top Carers Nursing and Domiciliary Care Agency employs 47 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Top Carers Nursing and Domiciliary Care Agency to verify any information. View our terms and conditions. Top Carers Nursing and Domiciliary Care Agency has a Platinum Service – more info.