Rosie Nightingale Homecare

Highfield House, 185 Chorley New Road, Bolton BL1 4QZ
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8.0 2 Reviews
  • Rosie Nightingale Homecare, Bolton
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Care Provided by Rosie Nightingale Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)

Good to Know

  • Owner
  • RNHS Ltd
  • Person in charge
  • Thomas Haslam (Manager)
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Rosie Nightingale Homecare Reviews (2)

8.0

Rosie Nightingale Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Rosie Nightingale Homecare has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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1
1
1

Review from Z G (Daughter of Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosie Nightingale (RN) provided excellent care for my mother-in-law from early 2021 to February 2024. Initially, 2 times a day, adding more help until they called 4 times a day. All the carers were excellent - caring, professional and punctual. She regarded all of them as her friends. I had no concerns
appointments would be missed. Regular carers provided the consistency and reassurance needed and turnover of carers was minimal. The team communicated well so all were aware of changes in my mother-in-law's needs. The carers really were the 'eyes and ears' we needed as we lived 50 miles away. Equally, they would immediately call me if they thought I was needed. They would call for an ambulance if needed and paramedics commented on how good the carers were. It was only when my mother-in-law's doctors confirmed she needed to enter residential care that we had to end our relationship with RN.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Eva F (Daughter of Client) published on 11 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosie Nightingale Homecare cared for my father for over six years. I think that speaks for itself. All Rosie Nightingale Homecare staff not only care and support but are always reliable. I never had to worry that my father would be left unattended and his visits missed. His care needs increased over
the years but one member of staff and all the carers always responded to those needs. Nothing was too much trouble, even when things changed at short notice. One hundred percent recommended!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Rosie Nightingale Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rosie Nightingale Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rosie Nightingale Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Rosie Nightingale Homecare

What Type of Services does Rosie Nightingale Homecare offer?

Rosie Nightingale Homecare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rosie Nightingale Homecare to verify any information. View our terms and conditions. Rosie Nightingale Homecare has a Basic Service – more info.