Admiral Care Ltd and Admiral Day Care Ltd

Unit 2, Acorn Business Park, Northarbour Road, Portsmouth PO6 3TH
Submit a Review
7.2 3 Reviews
  • Admiral Care Ltd and Admiral Day Care Ltd, Portsmouth

Care Provided by Admiral Care Ltd and Admiral Day Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Admiral Care Ltd
  • Person in charge
  • Donna Wyatt (Registered Manager)

Funding & Fees Guide for Admiral Care Ltd and Admiral Day Care Ltd

  • Prices
  • From £30.00 per hour for home care


    From £55.00 for Day centre


Admiral Care Ltd and Admiral Day Care Ltd Reviews (3)

7.2

Admiral Care Ltd and Admiral Day Care Ltd has a Review Score of 7.2 (7.222) out of 10, based on 3 reviews in the last 2 years. Over all time Admiral Care Ltd and Admiral Day Care Ltd has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
2
3
3
0
Overall Experience  Overall Experience 5.0 out of 5

I have had Admiral Care for a few years now, started off looking after my mother then went to looking after both my parents until my mum passed away in July. When my mum became palliative care/end of life they became a massive help and went above and beyond. They helped sort out extra care and even
to the point we had a carer in all night sat with my mother, this carer alone was an absolute godsend. They were only a phone call away and would turn up if needed. Now they just look after my dad, and twice a week they pick him up and take him to the day centre. Most of the carers have become more like friends, my dad looks forward to seeing them and they are fantastic with him. They keep me informed if they need to, but I can always just look in the book to see what's going on. But most importantly, my dad is very happy with these coming in four times a day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Would not recommend at all. The care is poor at best. My poor 99-year-old father left in a wet bed, no food or drink. Avoid at all costs. The care book left was filled with inaccuracies and borders neglect.

Reply from Hayley Wyatt, Deputy Manager at Admiral Care Ltd and Admiral Day Care Ltd

Admiral strive to deliver person centred care however, at times we find ourselves in difficult positions as by law we can not carry out tasks that would be deemed dangerous to the client or staff member.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Admiral Care have been a huge support to our family since they started looking after my parents in 2016. We will never be able to thank them enough for the care they gave to my father in his final months and they have been wonderful to my mother, treating her as an individual who is important to them
when caring for her both at her home and at their day centre. We live away from the area and it is such a comfort to know that with Admiral Care Mum is safe and happy every day. Our experiences over the last 8 years have shown us that we can trust and rely on Admiral Care and we will be forever grateful for the extra mile they always go and the kindness they've shown Mum and our whole family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.2 (7.222)

Overview of Review Score

The Review Score of 7.2 (7.222) out of 10 for Admiral Care Ltd and Admiral Day Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.722 for Admiral Care Ltd and Admiral Day Care Ltd is calculated as follows: ( (12 Excellents x 5) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 18 Ratings = 3.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Admiral Care Ltd and Admiral Day Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Admiral Care Ltd and Admiral Day Care Ltd

What Type of Services does Admiral Care Ltd and Admiral Day Care Ltd offer?

Admiral Care Ltd and Admiral Day Care Ltd offers Home Care.

How many Carers does Admiral Care Ltd and Admiral Day Care Ltd employ?

Admiral Care Ltd and Admiral Day Care Ltd employs 60 carers.