Home Instead (Frodsham, Runcorn & Widnes)

Brian grew up on a sheep farm in the lower reaches of New Zealand South Island. He completed a BSc Hons in Chemistry at the University of Otago before embarking on a career in industry including roles in sales, marketing and general management.
Alison and Brian enjoyed the opportunity to work and live in The Netherlands and Chicago before returning to Cheshire in 1999.
Brian and Alison have three teenage children; Will, Jack and Olivia. They understand how difficult it can be for family members to balance their working lives with also trying to provide support to their family, young or old.

Laura was born in Melbourne, Australia, but spent her formative years living in the UK in Hertfordshire.
In 2007, Laura returned to Australia and obtained a First-Class Honours Degree in Psychology at Murdoch University specialising in Developmental and Organisational Psychology.
Alongside her university career, Laura worked as Research Officer for the Australian Government and the Australian Psychological Society.
Through her academic projects, Laura was offered the role as Care Manager for the Autism Association of Western Australia, working with vulnerable children, adults and their families to deliver outstanding care, promote equality of access to education and community together with the provision of individualised therapies. It was this role that reinforced Laura’s passion for the delivery of excellence within a care service.
Laura returned to the UK in 2013 and applied her expertise working as a Teaching Assistant for a Special Needs school in Chester. This role led Laura to latterly complete her teacher training where she achieved the grade of Outstanding in the Post Graduate Certificate in Education.
Following graduation, Laura worked for the Seashell Trust School in Manchester; a national charity supporting children and young adults with complex learning disabilities and additional communication needs.
In 2018, Laura was looking for a new challenge within a service whose values she felt aligned to and therefore joined Home Instead Senior Care as our Registered Care Manager. Alongside this role, in 2019 she also became our Operational Manager.
Laura brings her experience, knowledge, expertise and a genuine passion for outstanding relationship led care to the role, which is evident through the standard of service we provide.

Jen brings 10 years of care experience to her role in Home Instead. She has worked in community-based care, care homes and in a hospital mental health unit. Whilst gaining this experience, Jen invested her time in and completed her NVQ 2 & NVQ3 in health and social care as well as an NCFE qualification in mental health.

Jen joined Home Instead in 2018, she wanted to stay in the sector and was looking to work with a team with a passion for delivering high standards of care. She started as a CAREGiver learning about our values and standards. Jens passion and ability were recognised with promotion to a Senior CAREGiver in 2018 and further promotion to a full-time CARE Coordinator role in 2019. In this role, she supports our Registered Manager Laura with Client reviews and CAREGiver support and coaching.

Jen recently regularly works with our local Occupational Therapists to support our mutual Clients and recently completed an advanced moving and handling’ train the trainer’ course. She uses her experience, skills and training to support and coach our Caregiver’s to provide care that is truly person-centred and relationship led.

Hayley relocated from Oxfordshire to Cheshire with her partner. She began working within the care sector in 2015, predominantly in domiciliary care. Her interest in care was sparked after caring for her Nan during her final few months of her illness. Following her first role as a Care Assistant and a stint on an Oncology unit in a hospital, she progressed into a Senior Care role, writing care plans and coaching new staff. After nearly seven years of working in Care in Oxfordshire and completing her NVQ level 3 in Health & Social Care together with her NVQ Level 3 in End-of-Life Care, she joined Home Instead as a Care Coordinator in January 2022, attracted by Home Instead’s ethos of individualised and person-centred care. She is looking forward to working alongside the Care team and bringing her experience and passion to the role.

Rebecca is a graduate of the University of Hull with a Degree in Marketing.
Upon completion of her undergraduate career, Rebecca embarked upon a role with BT in the Sales and Retention Department and was soon promoted to the Planning Department. In this role Rebecca was responsible for streamlining and managing processes related to annual leave, in accordance with BT policy and international industry quality standards. This required Rebecca to demonstrate good coaching skills and positively manage a variety of stakeholders whilst keeping focus on the task in hand.
In 2018, Rebecca was seeking a role that she felt would “make a difference to people’s lives” and allow her to apply her analytical/problem-solving skill set. Consequently, Rebecca joined our team as the Scheduler. In this role Rebecca is responsible for coordinating the scheduling of individualised service for all our clients and CAREGivers, whilst also optimising our ability to provide relationship led care.

Jan has a wealth of experience with over 10 years as a Care Professional with Home Instead. She has now moved into the Support Team. Jan focuses on training, coaching and supporting our Care Professionals.

Sally has a wealth of experience with over 4 years as a Care Professional with Home Instead. She has now moved into the Support Team. Sally is focused on training, coaching and supporting our Care Professionals.

Nicola has a wealth of experience with over 4 years as a Care Professional with Home Instead. She has now moved into the Support Team. Nicola is now focused on the Client well being and support.

Jane grew up in Frodsham and is married with five children. After a ten-year assignment in the Middle East with her husband’s job, she returned to live in Helsby in 2014. She began her working life in the banking and finance sector but gave this up to start a family and run a successful childminding business.
From 2007, she worked as the Executive PA in a busy primary school overseas and her role included all aspects of HR, recruitment and administration work.
Having gained her Diploma in Health and Social Care in 2005, Jane was keen to incorporate her admin experience into a role within a care setting. Due to her own father’s onset of dementia in the past few years, she came to understand the importance of the availability of honest, kind and sympathetic caregivers to support the family, together with the provision of support for the CAREGivers themselves, helping them to manage their important but often challenging roles. She came across the role of Caregiver Administrator at Home Instead whist researching care for her father; it was the perfect fit and so she joined the team in 2017.