Tailor Maid Home Care Ltd

1 Spiersbridge Way, Spiersbridge Business park, Thornliebank, Glasgow G46 8NG
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10 58 Reviews
  • Tailor Maid Home Care Ltd, Glasgow
Tailor Maid Home Care is an award-winning family-run business which delivers first-class care at home.

Delivering care and support to people in their own homes, helps people retain their independence, which is what the team is committed to do.

Care packages are tailored to individuals needs, personalised to ensure only excellent quality care is provided.

Staff all undertake SVQ2/3 in Health and Social care as part of their training.

It is fully registered and regulated by the Care Inspectorate and all staff are fully disclosure checked and trained to National Care Standards. They are specialists in dementia care; all staff complete the Best Practice in Dementia Care course in conjunction with Stirling University dementia Centre.

The care inspectorate report is available for 2019.

There were also finalists in the Scottish Care "Care at Home " Provider of the Year in 2017 ,2018 and 2020.

East Renfrewshire Chamber "Most promising new Business 2013"
East Renfrewshire Chamber "Family business of the year 2014"
East Renfrewshire Chamber "Outstanding Performing Business 2015"
East Renfrewshire Chamber "family business 2017"

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Care Provided by Tailor Maid Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Tailor Maid Home Care Ltd
  • Person in charge
  • Shirley Dickson (Care Director)

Funding & Fees Guide for Tailor Maid Home Care Ltd

  • Prices

  • Depends on length of visit

Tailor Maid Home Care Ltd Reviews (58)

Total of 58, showing 1-20
10

Tailor Maid Home Care Ltd has a Review Score of 10 (9.979) out of 10, based on 16 reviews in the last 2 years. Over all time Tailor Maid Home Care Ltd has 58 reviews.

Overall Experience

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  • 5
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Date Published

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42

Review from Sandra F (Wife of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the carers and the attention they give my husband. All the carers are so pleasant and cheerful when visiting us. Nothing is a bother. A big thank you to all of them. All the best for 2025.

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Review from D C (Daughter of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very helpful when emailing. Very quick to reply. Care support very caring and look after my mum very well. Always making sure she is safe. They are very reliable. Christmas party was excellent.

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Review from Emma G (Daughter of Client) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Tailor Maid since September this year and have found all the carers wonderful. They are kind, go above and beyond and Mum adores them. I would highly recommend them as they do deliver proper care.

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Review from L W (Client) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed care due to an operation and I arranged a care plan for three times a day with Tailor Maid ready for coming out of hospital. They have lived up to my expectations. I liked the fact most of my care is done by the same staff who look at ways to help me beyond doing personal care as I live on
my own. The staff know me and if I wanted my family could have seen what they did for me on an app. Which I think is great for families who live far away. I have had no need to complain and would recommend them to anyone as they do deliver proper care.

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Review from Annabel M (Client) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Tailor Maid around 3.5 years and found them to be very consistent and reliable. The carers are very good at prompting tactfully when needed. Staff are friendly and helpful and take time to get to know me. I am normally allocated a dedicated carer. Regular reviews are carried out by
the supervisors who are also involved in planning of the care and know the clients. I have only had one issue which was addressed immediately and resolved to my satisfaction. Requests for additional support for transport to hospital or vaccination appointments are accommodated if at all possible.

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Review from M C (Client) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say that I was always treated with kindness and respect by each carer. They treated me with dignity and empathy when I was so ill and challenging to care for. I was never asked to do anything which didn't fit with my values. Of course there were some careers who I connected with more than
others, but on the whole, I was always treated with kindness and dignity.

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Review from P W (Wife of Client) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the staff to be helpful and compassionate. They do their best to accommodate our requests on visit times, to fit with our family life. I think they do their best to support not just my husband but me too. They are an invaluable service for us.

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Review from A W (Daughter of Client) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Tailor Made Home Care to be professional, caring and very supportive to our ageing mother. All of our initial concerns have been addressed quickly and positively. The carers are punctual and attentive. If I had one criticism it would be that the package would benefit from having the same
group of carers attending rather than a wide variety with new ones often appearing. Overall though, very happy. Also would prefer not to pay while client is in hospital.

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Review from R D (Daughter of Client) assisted by family/friend published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are really efficient and friendly. They are very flexible in the care they give and will always check if I have any other requirements.

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Review from Edward R (Son of Client) published on 28 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care being given to my mum. All the carers are pleasant and seem happy in their roles as carers for the elderly. It gives us peace of mind to know that she is being looked after.

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Review from Lesley R (Daughter of Client) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff highly enough. Each one of the carers, and administrators, has demonstrated such dedication to their work going above a beyond their remit. I and my family, are so very grateful for the support of our parents.


Thank you


Reply from Shirley Dickson, Care Director at Tailor Maid Home Care Ltd

Thank you for your lovely feedback. Much appreciated.


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Review from Gillian C (Daughter of Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care my mum receives. It has made such a huge difference in her life which in turn gives us peace of mind. Everyone who visits is caring, kind and thoughtful and the supervisors are always available should there be any concerns. She loves having a chat and this has lifted her
mood. We can't thank everyone at Tailor Maid enough they are amazing.

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Review from Lesley H (Daughter of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Tailor Maid service has passion, compassion and commitment to high-quality care. The management team is responsive to suggestions for minor improvements and tweaks to individual needs. Two-way communication is strong. Routine checkpoints are scheduled for straightforward discussions on changing
client needs. Advice is proffered if sought, with clear boundaries on where expertise strays into the work of other professionals. Staff who attend each day are, without exception, wonderful. They bring cheer, happiness and a gentle refusal to be dissuaded from the tasks they must perform. Each brings tales from the outside world, some news and sport and some details of their own lives, to open a window on what is transpiring beyond the client’s limited horizon. The Tailor Maid service has patience for and respect for the client. It maintains an individual’s dignity and self-respect. Nothing is rushed. Choice and decision making is retained by the client as long as appropriate.

Reply from Shirley Dickson, Care Director at Tailor Maid Home Care Ltd

Thank you so much for your fabulous review which is a testament to the quality of our team.


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Review from Alan M (Son of Client) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I currently live with my mother 4/5 days a week. However, since I started doing this approximately 13 years ago, due to my mother's severe mobility problems, latterly I started to struggle running my day-to-day business and helping my mother. We were recommended Tailor Maid and they have made a huge
difference for the good. Delightful staff and I can carry on safe in the knowledge.

Reply from Shirley Dickson, Care Director at Tailor Maid Home Care Ltd

Thank you so much, Alan, for your review which is so important to us. I will pass on your kind remarks to the team.


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Review from Lyndsie J (Daughter of Client) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly don't know how I managed before I had the brilliant care for Mum that you now provide. I have been a full-time carer for Mum for three years now and her carers are truly hard-working and amazing! All the girls are kind, willing, gentle, friendly and compassionate and they give their all every
visit. I would highly recommend Tailor Maid Home Care.

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Review from M H (Niece of Client) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with the level of care given by the Tailor Made Home Care team. The carers are attentive, caring, supportive and pleasant and always go the extra mile. We couldn't ask for more.

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Review from Janice N (Daughter of Client) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service provided by friendly and caring staff. Good at communicating with family members to ensure all needs are met.

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Review from K J (Daughter of Client) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb! I was introduced to this team by social services and I am so grateful. From day one they have been so helpful, proactive, supportive and obviously caring. I have total peace of mind knowing they are looking after my father at this difficult time. All of the staff are warm, friendly and considerate.
I am actually astounded at the lengths the whole team at Tailor Maid will go to to help us with advice and daily care. As I say, superb.

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Review from C E (Daughter of Client) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Tailor Maid Home Care is first class and literally, we would not cope without them. Their support means that my mum gets to stay in her own home, which is what she has chosen to do. My mum loves all the carers who come in. She enjoys listening to their chat, whilst getting the help
she needs. They know her well so know when extra support is needed and are quick to respond to changing needs.

Reply from Shirley Dickson, Care Director at Tailor Maid Home Care Ltd

Thank you so much for your review which is much appreciated. It's been really challenging times in the Care sector and our team have gone above and beyond to ensure our care packages are still delivered with the same compassion and high standards. Mum has a lovely team who take care of her and I will convey your kind words to them.


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Review from David M (Client) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent service and we are extremely pleased with it. The carers are kind, attentive and efficient. They are caring and always helpful. Also good listeners.

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Current Review Score: 10.0 (9.979)

Overview of Review Score

The Review Score of 10 (9.979) out of 10 for Tailor Maid Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Tailor Maid Home Care Ltd is calculated as follows: ( (92 Excellents x 5) + (2 Goods x 4) ) ÷ 94 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tailor Maid Home Care Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 2 Feb 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (11)

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Meet the Team (0)

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Frequently Asked Questions about Tailor Maid Home Care Ltd

What Type of Services does Tailor Maid Home Care Ltd offer?

Tailor Maid Home Care Ltd offers Home Care.

How many Carers does Tailor Maid Home Care Ltd employ?

Tailor Maid Home Care Ltd employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tailor Maid Home Care Ltd to verify any information. View our terms and conditions. Tailor Maid Home Care Ltd has a Platinum Service – more info.