Home Instead (East Northants)
3 Regent Park, Booth Drive, Park Farm South,
Wellingborough
NN8 6GR
£37.00 - £44.00 per hour depending on the needs of the client's service.
Home Instead (East Northants) has a Review Score of 8.8 (8.792) out of 10, based on 4 reviews in the last 2 years. Over all time Home Instead (East Northants) has 47 reviews.
Review from A P (Son of Client) published on 9 May 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
A new support package was in place the following week as requested.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie (Wife of Client) published on 26 May 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Richard B (Son of Client) published on 18 May 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David N (Client) published on 21 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane G (Client) published on 16 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joan H (Client) published on 16 March 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Roger (Husband of Client) published on 8 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.8 (8.792) out of 10 for Home Instead (East Northants) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.542 for Home Instead (East Northants) is calculated as follows: ( (13 Excellents x 5) + (11 Goods x 4) ) ÷ 24 Ratings = 4.542
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (East Northants) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Apr 2019
Caring
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Well-led
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Job Title: Operations & Registered Care Manager
Joined: 2014
Sheri joined Home Instead in July 2014. She has worked in the care industry for 10 years as a CAREGiver and in a supervisory role. During this time Sheri studied for and gained an NVQ Level 3 in Health and Social Care along with many other valuable qualifications within the care industry including Understanding Dementia and End of Life care.
Since joining Home Instead, Sheri has been promoted to Assistant Care Manager as well as recently gained her QCF Level 5 Diploma in Leadership and Management in Health and Social Care. This has enabled Sheri to accept a further promotion to become our Operations & Registered Care Manager. Sheri has a great passion for everything she does and enjoys meeting new people and supporting our clients.
Outside work, Sheri enjoys spending time travelling with her husband and 2 daughters and meeting up with friends.
Job Title: Care Manager
Joined: 2016
Jackie has worked in the care industry for over 20 years, starting off as a care assistant in a residential home for the elderly and then a day centre for Adults with Learning Disabilities. Jackie has also supported people with very complex needs; acquired brain injury and tracheotomy ventilated care. During this time, she gained her level 3 NVQ.
Jackie came to us in 2016 as a Care Manager. She spends much of her time, meeting with her clients, and supporting them to achieve what is important to them. Since Jackie joined our team, she has gone on to gain the Level 5 Diploma in Leadership for Health and Social Care.
Jackie is our champion for nutrition. She has taken a keen interest in her own wellbeing these last 12 months, becoming healthier and fitter, and taking up running in her spare time.
Job Title: Care Manager
Joined: 2013
Angela has recently become one of our Care Managers. She has worked in the care industry for over 10 years as a Senior Care Coordinator and in 2014 won the Regional Great British Care Award for HomeCare Coordinator
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