Meridian Health and Social Care - Salford

Suite 5 The Granary, 50 Barton Road, Worsley, Manchester M28 2EB
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1.0 2 Reviews
  • Meridian Health and Social Care - Salford, Manchester
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Care Provided by Meridian Health and Social Care - Salford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Drug Dependence (past or present)
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Dekota Gibson (Manager)
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Meridian Health and Social Care - Salford Reviews (2)

1.0

Meridian Health and Social Care - Salford has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time Meridian Health and Social Care - Salford has 2 reviews.

Overall Experience

  • 0
  • 1
  • 0
  • 0
  • 1

Date Published

2
0
0
1
1

Review from Colette U (Daughter-in-law of Client) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The level of care from one individual certainly left a bad impression on your company. The unnamed carer has a tendency to interfere with issues beyond the remit of care and I would like to inform potential clients to avoid this company until this carer has been sacked. She caused unnecessary distress
for the family and totally ignored the wishes of the client.
Why is she still in employment, it’s a disgrace that she continues to work with such vulnerable people.
The results below are reflective of one individual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anjum M (Son of Client) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Good: almost every single front line staff ranges from good to excellent. The Bad: Despite senior management's well-intended efforts, coordination of care remains lacking.
Overall, Synergy mean well, are pleasant to work with and do try to deliver care adequately. However, they consistently fail
when it comes to coordinating this care. It's unclear to me whether there is not enough clarity in communication between senior and junior management - surprising given the efficiency of senior management. Or whether it's simply a matter of a disconnect and carry through between stated intent and actual delivery and coordination of this care by other staff members. Not enough space here for details but suffice to say that if a company with good corporate values like Sevacare/Synergy can fail repeatedly, what hope then for the lesser gods? My advice? Keep a close eye on how your chosen care provider manages your complaints. Synergy failed me, despite their good intentions.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Meridian Health and Social Care - Salford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for Meridian Health and Social Care - Salford is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meridian Health and Social Care - Salford is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Meridian Health and Social Care - Salford

What Type of Services does Meridian Health and Social Care - Salford offer?

Meridian Health and Social Care - Salford offers Home Care.

How many Carers does Meridian Health and Social Care - Salford employ?

Meridian Health and Social Care - Salford employs 82 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meridian Health and Social Care - Salford to verify any information. View our terms and conditions. Meridian Health and Social Care - Salford has a Basic Service – more info.