Orion Care (Edinburgh) Ltd

3-5 Learmonth Avenue, Edinburgh EH4 1DG
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7.8 4 Reviews
  • Orion Care (Edinburgh) Ltd, Edinburgh
Everycare (Edinburgh) has been providing care at home services to the elderly and other adults with home care needs since 1993. The range of care at home options offered is extensive. Everycare can provide a home help to assist with light domestic duties or more extensive home care packages, providing personal care to those with complex needs.

Everycare has a reputation as a quality home care agencies wherever it operates throughout the UK. Whatever the need, Everycare will carefully tailor a bespoke package of care that specifically meets the requirements of each individual client in all respects.

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Care Provided by Orion Care (Edinburgh) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Orion Care (Edinburgh) Ltd
  • Person in charge
  • Caroline Cairns (Manager)

Funding & Fees Guide for Orion Care (Edinburgh) Ltd

  • Prices

  • Prices start from £21.86 per hour

  • In-visit mileage rates apply
    Minimum obligation of 2hrs per week
    Mileage charged for visits beyond the city of Edinburgh boundary

Orion Care (Edinburgh) Ltd Reviews (4)

7.8

Orion Care (Edinburgh) Ltd has a Review Score of 7.8 (7.800) out of 10, based on 1 reviews in the last 2 years. Over all time Orion Care (Edinburgh) Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from G D (Client) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a team of 4, one has only joined us after a hiatus of losing one member. I receive excellent care and they work as a team of 3 until recently. Support clients and each other covering holidays etc within the team.
I didn't like when agency staff came, they did not wear PPE and did not stay their
allocated time.
Another carer who fills in does not wear a uniform and only gloves - don't like it when the carer only uses gloves with no apron - do not like it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lilian T (Daughter of Client) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been using Everycare for 13 months and I can not recommend them highly enough. We had previously used two other companies in Edinburgh and were always let down by carers being late or not turning up. Everycare are so reliable and trustworthy and the four carers that my mum sees are so dedicated
and caring. They are fantastic and take huge pride in their work. Highly recommend this company to anyone looking for carers for their loved ones.

Reply from Martin Walker, Managing Director at Orion Care (Edinburgh) Ltd

Thank you for your kind words. Our team is very special, and all are dedicated to providing a caring and professional service to our clients.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Molly S (Wife of Client) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided by the staff of Everycare is of a very high standard. Carers carry out their tasks efficiently and in a very professional manner. On occasion, they offer advice in a helpful, polite way at when it is sought. We are indebted to them for making such a difference to our lives. We are
very pleased with all who attend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R W (Wife of Client) published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the start Everycare provided one key carer who comes most of the time. She has proved to be smart, cheerful, competent and caring. others who come are also good and standards of reliability and punctuality are high. We are happy to recommend Everycare.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.800)

Overview of Review Score

The Review Score of 7.8 (7.800) out of 10 for Orion Care (Edinburgh) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Orion Care (Edinburgh) Ltd is calculated as follows: ( (4 Excellents x 5) + (1 Goods x 4) ) ÷ 5 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Orion Care (Edinburgh) Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jul 2019

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Orion Care (Edinburgh) Ltd

What Type of Services does Orion Care (Edinburgh) Ltd offer?

Orion Care (Edinburgh) Ltd offers Home Care.

How many Carers does Orion Care (Edinburgh) Ltd employ?

Orion Care (Edinburgh) Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Orion Care (Edinburgh) Ltd to verify any information. View our terms and conditions. Orion Care (Edinburgh) Ltd has a Platinum Service – more info.