Bluebird Care Medway

Lorraine joined Bluebird Care Medway, in June 2012 as a Community Care Worker, and worked for almost 4 years in the community.

Through the company’s career pathway, she became a Care Mentor in December 2014.

From her role as a Care Worker and Mentor including her previous experience in child protection and safeguarding, continuing on the career pathway Lorraine then gained promotion in 2015, to Support Supervisor for our customers and was responsible for all aspects of customer care and support.
 
Her previous career had always been in company business and management, giving her a wealth of knowledge, intuition, and relative skills to carry out her scope of duties and responsibilities professionally within her roles at Bluebird Care.

Promotion again followed to Deputy Head of Care in February 2017, further congratulations to Lorraine from May 2019 when she was promoted again to Head of Care.

Lorraine celebrated 10 years with the company in 2022, with the management and her colleagues for her long service.

Becoming our Registered Manager in 2023 is a recognition for her loyalty and hard work, Lorraine is always supportive of the care staff and office teams, leading and guiding them to promote the best customer experiences.

Her spare time is taken up with her family and several grandchildren, she also enjoys walking, cooking and travelling.

Ozgur graduated from Canterbury Christ Church University in 2012 having gained a Bachelor of Science degree and combined honours in Business Studies and Human Resources Management

She joined Bluebird Care (Medway) in August 2014 after gaining experience in private property management with a finance company.

Ozgur quickly progressed within Bluebird Care and was soon promoted to Financial Controller. She also gained the prestigious award of Employee of the Year in 2015.  She is very passionate about her role and having directed her own business previously she understands the complexities and problems involved. She prides herself in having the ability to perceive situations from both employee and employer perspectives.

Ozgur accepted the role of Operations Manager in early 2022, for both the Medway and Swale offices, she will share her time between the two to ensure the smooth running of the business and everyone is happy.
Congratulations and we all wish you the very best in your new role.

Catherine actually started working for Bluebird Care (Medway) as a Care Assistant in 2014.  In February 2018, she was promoted to Care Coordinator. 

She has organised Dementia Friendly Musical Evenings for Bluebird Care (Medway and Swale) and raised over £900 for the Alzheimer's Association.  

Catherine is the very proud mother of ten-year-old Daisy and together they are part of the West End Wednesdays Singers.  

In her spare time, she enjoys cooking, visiting the theatre and shopping!

Amy joined Bluebird Care (Medway) in March 2015 as a Care Assistant. Her constant good conduct, devotion to customers and commitment to her caring role secured her promotion in February 2017 to Care Mentor and at the end of March 2018, Amy gained a further promotion to Support Supervisor and works in the office for three days per week.

Amy was shortlisted for a Bluebird Care national award in 2017.  She even went through to the finals having won Carer of the Year for the South East region. Well done Amy!

From November 2019, Amy's role as Support Supervisor changed to Training Supervisor with her having the sole responsibility for the training of new Care Workers in both the Medway area and the Swale area.

Lynsey has worked within the care sector since 2004 in various settings including care homes, a school, a private care job and community care. She changed from her previous career so that she could do a job that helps people and would be rewarding.

She stated that:

'I love my job and enjoy the variety, as of course, everyone is unique!'

Lynsey gained her NVQ level 2 in Health and Social Care in 2007 and Level 3 Diploma in Health and Social Care in 2015. She is also a qualified teaching assistant and school support worker, fully trained in child protection.

In October 2016 she was promoted to the role of Care Mentor which she really enjoys, supporting new employees and her Bluebird Care colleagues.

Lynsey gained another promotion in March 2017 to Support Supervisor and assists in the office one day per week where the main responsibility in her role is quality compliance.

Lynsey is an animal lover and has a menage of pets at home, cats, dogs, and a tortoise, she likes to keep busy!

Charmaine joined Bluebird Care as a community carer, in July 2021, bringing with her the experience of working in care homes for some time and recently completing her NVQ L4 in Health & Social Care.

She has progressed through our career pathway and took the role of Support Supervisor joining the office team in May 2022.

Charmaine has said that caring is her passion and the most rewarding job. but outside of work Charmaine enjoys spending time with her family and friends and loves to shop.

Jade started working for Bluebird Care in 2018 as a community carer. She has progressed through our career pathway to joining the office team as the Support Supervisor for Recruitment in 2022.

After a short while moved over to existing customers, and her responsibilities were updating and reviewing our existing clients' care packages, and making sure everything was up-to-date and specific to their needs.

In 2023 Jade moved over to Carer Support Supervisor looking after all our care staff.

When Jade is not working for Bluebird Care she works part-time in a nursery as a support worker with young children.

In her spare time, she loves being with her Dad who is a great support to her and her two young children, who keep her busy.

I have worked for Bluebird Care since 2017.

I love my job, caring for those who need extra assistance or for those who just like a friendly chat.

It's the most rewarding job, just to see people's smiles and gratitude for the smallest of things we do.