Bluebird Care York

8 Devonshire Court, Green Lane Trading Estate, Clifton Moor, York YO30 5PQ
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8.6 57 Reviews
  • Bluebird Care York, York
At Bluebird Care York, they believe that care matters and they are committed to providing the highest quality, premium home care to ensure that their customers can remain in their own homes.

The word premium stems from many meanings, whether it be a high-end service or something of superior quality, which is exactly what they offer at Bluebird Care York. Their carers go above and beyond for their customers, offering more than just care, they offer friendship, loyalty, and companionship, which is more than just your average help. Bluebird Care York treat their customers like VIPs, they deserve high-end treatment and care, which is what they offer at Bluebird Care York.

Bluebird Care York work alongside families and individuals to tailor their services to help their customers stay in control of their own care for as long as they can. Delivering the best premium homecare is their passion, and they strive to achieve this every day.

Bluebird Care York covers:

- York City Council area
- Clifton Moor
- Acomb
- Rawcliffe
- Skelton
- Dunnington
- Strensall
- Wigginton
- Haxby
- Holgate
- Fulford
- Copmanthorpe
- Osbaldwick
- Woodthorpe
- Huntington
- Bishopthorpe

Show Bluebird Care York on the Map

Care Provided by Bluebird Care York

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

Bluebird Care York Reviews (57)

Total of 57, showing 41-57
8.6

Bluebird Care York has a Review Score of 8.6 (8.556) out of 10, based on 3 reviews in the last 2 years. Over all time Bluebird Care York has 57 reviews.

Overall Experience

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Review from Dorothy M (Client) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Bluebird are brilliant, they always arrive on time. The staff make sure I am ok and get me everything I need. They make showering a pleasure when usually it is something I dread. The office staff always ring and tell me if my carers are running late or if my call times have changed. Every
single person at Bluebird I have come across, have been very very pleasant and I have no issues with recommending them to anyone else.

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Review from David B (Client) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I started having Bluebird Care (York) in April 2016 and I am happy with them. The carer's are very nice and I have regular carer's that know my routine.

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Review from G W (Husband of Client) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a carer come once a week to give my wife a bath. The carer is very good and does try to persuade her to have a bath as she can be very stubborn sometimes. I am very pleased with our carer.

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Review from Mavis M (Client) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with my care, all the staff have been very kind. I have always been treated with dignity. One request would be, could the client be advised from the office, if it gets later than the given call time.

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Review from Leena W (Client) published on 10 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The domestic services have been satisfactory at all times. The staff have been extremely helpful in doing all the jobs I require.

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Review from John B (Cousin of Client) published on 26 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was the next of kin and Registered EPA holder for my cousin, recently deceased, who lived in York; I live in Leicestershire.
Both her legs were amputated above the knee twenty years ago. A determined personality, she lived independently until a major accident in 2011 necessitated a heavy duty care
package delivered in her adapted bungalow. She was not the easiest person with whom to deal! Especially with the distance involved (3 hours drive) it was vital for me to employ a carer in whom I had total trust.


Bluebird did an excellent job in every respect. Visiting four times a day, the carers built up a relationship of mutual trust providing a full range of personal services with complete professionalism. This is coincidentally a tribute to the quality of management and training. They were very responsible in keeping me informed of any significant event of development,


I am confident that Bluebird made a major contribution to the quality of her life and highly recommend them.


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Review from Kathleen W (Wife of Client) published on 19 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the Bluebird Care services for my husband very professional. Carers arrive on time and looked after my husband with care and kindness, I would be pleased to recommend them.

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Review from Margaret G (Wife of Client) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are reliable, caring and very cheerful. They take time to chat to my husband, whilst caring for his needs. They keep me fully informed of any changes in his health and care needs.

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Review from George K (Son of Client) published on 4 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care (York) offer a high quality homecare service. I found them to be excellent in every respect whilst caring for my father. I would highly recommend Bluebird Care (York) for their friendly, caring and professional service.

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Review from Patricia B (Client) published on 7 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very good company, I have had no problems with it. The carers always do what I ask in an efficient way.

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Review from Marjury T (Client) published on 16 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carers take me out shopping which I am very grateful for. I mostly enjoy the carers company.

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Review from Tommy W (Client) published on 16 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I appreciate everything my carers do for me. I enjoy the carers company. My carers help me stay in my own home, assist me with all my needs. They get me ready to go visit my wife which I'm most grateful for as I miss my wife and my weekly visits are very important to me. My carers are waiting for me
on my return to settle me back in at home, cup of tea, lovely.

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Review from Carole S (Client) published on 16 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Since my husband and I needed care we have found everyone to be professional.

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Review from Amanda G (Client) assisted by family/friend published on 16 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No more stress and lovely carers and very helpful and polite.

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Review from Lyn C (Daughter of Client) published on 19 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird York have been looking after Mum (aged 92 and very confused) for nearly 2 years and we are delighted with the service. The carers are always professional and friendly and have Mum's best interests at heart. Their care means that she can stay with us rather than go into a nursing home. I
always recommend the service to friends. Thank you for your cheerful care.

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Review from Keith W (Husband of Client) published on 14 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are brilliant, each and every one.

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Review from Leisa M (Daughter of Client) published on 6 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Would really recommend this company to anybody. They take their time with their clients, often my mum would need more time than was allocated and this was rarely a problem for the carers attending her. I was impressed with the advise that they gave to me regarding my mum's care and when we needed to
find a home for my mum they supported me the whole time. Couldn't praise them enough

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Current Review Score: 8.6 (8.556)

Overview of Review Score

The Review Score of 8.6 (8.556) out of 10 for Bluebird Care York is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.556 for Bluebird Care York is calculated as follows: ( (10 Excellents x 5) + (8 Goods x 4) ) ÷ 18 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care York is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (1)

Laura

Laura Ogley

Job Title: Registered Manager

Joined: 2022

Laura is a Registered Manager here at Bluebird Care York. Her role involves overseeing the care provided and making sure her customers are provided with Premium Home Care.


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