£25+ Per hour
Dependent on level of care required.
Caremark Bromley has a Review Score of 9.9 (9.854) out of 10, based on 74 reviews in the last 2 years. Over all time Caremark Bromley has 150 reviews.
Review from E N (Mother of Client) published on 19 March 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your wonderful feedback! It's truly rewarding to hear that our carers have made a positive impact on your son's confidence and skills while also providing you with the respite you need. We're grateful for your trust in us and appreciate your friend's recommendation. If there's anything more we can do to support you and your son, please don't hesitate to reach out!
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Review from E E (Uncle of Client) published on 19 March 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your kind words! We're honoured to support your son and your family. Providing high-quality care is at the heart of what we do, and we're grateful for the trust you've placed in us. If there's ever anything more we can do to help, please don't hesitate to reach out!
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Review from F A (Brother of Client) published on 17 March 2025
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Review from H N (Mother of Client) published on 12 March 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your kind words and thoughtful feedback. We truly appreciate your recognition of our carers and supervisors, who are dedicated to providing compassionate, professional, and reliable care. It means a lot to us to know that you feel supported and reassured by our team.
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Review from M S (Client) published on 10 March 2025
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Reply from Ajay R, Customer Relationship Manager at Caremark Bromley
Dear MS, Thank you for your feedback. We take all concerns seriously and strive to provide the highest standard of service.We would like to clarify a few points: 1.Punctuality: Our records confirm that our team arrived at the agreed times, and we have no records of missed appointments without prior communication.2.Billing Accuracy: Our invoicing records show that all charges were correct and in line with the agreed-upon rates. I understand that has now been clarified with you by our accounts department. 3.Cleaning Service: Our assigned cleaner and Field Care Supervisor confirm that cleaning was carried out to professional standards, following agreed tasks. We encourage clients to raise any concerns during or immediately after the service so we can address them promptly. We are always open to constructive discussions and encourage you to contact us directly at 01689 825 305 so we can resolve any outstanding concerns. Best regards
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Review from R A (Mother of Client) published on 17 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you very much for taking your time to leave us a review! We are glad you are satisfied with the service we are providing and we will continue to strive to improve and provide the best service possible. Thanks again, The Caremark Bromley Team
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Review from J S (Mother of Client) published on 17 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you very much for leaving us a review. It means a lot to know you are happy with the service we are providing you and we will do our best to continue to deliver a high quality service to you and all of our service users. Many thanks, The Caremark Bromley Team.
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Review from M K (Daughter of Client) published on 17 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for taking your time to complete a review for us! We truly appreciate your feedback- The Caremark Bromley Team
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Review from M S (Client) published on 10 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for your feedback, We truly appreciate it! We are pleased to provide a friendly and and efficient service. We will continue to provide the best service possible to ensure you remain satisfied with the service provided to you. Thank you - The Caremark Bromley Team
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Review from Levondra R (Client) published on 10 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you very much for your review! We are pleased you are happy with the support we are providing you and your child. We will continue to provide the best possible service, whilst striving to improve even further. Thanks again- The Team at Caremark Bromley
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Review from E C (Relative of Client) published on 5 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for taking the time to leave a review! Your son is a valued client, and it's a pleasure to support him in the community. His positivity and great stories always brighten our day!
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Review from M W (Mother of Client) published on 3 February 2025
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your review! We are pleased to know that you are happy with the service that has been provided to your son. We will continue to strive to provide the best possible service we can whilst trying to further improve at the same time. -Caremark Bromley Team
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Review from Sandra N (Mother of Client) published on 7 January 2025
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Review from N B (Mother of Client) published on 7 January 2025
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Review from D H (Mother of Client) published on 3 December 2024
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for submitting a review for our service. We truly appreciate the positive feedback and will continue to strive to provide the best quality service to our service users.
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Review from H S (Mother of Client) published on 3 December 2024
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you very much for your review. Your feedback means a lot and is truly appreciated. We hope to continue providing the best quality service possible.
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Review from S L (Sister of Client) published on 6 September 2024
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your positive feedback. We will continue to do our best to support your sister and ensure that she receives the best service possible.
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Review from Tevin E (Son of Client) published on 4 September 2024
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for your positive feedback. We will continue to strive to deliver the best service possible.
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Review from Susan J (Client) published on 27 August 2024
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your kind words and for taking the time to share your experience with Caremark. We are thrilled to hear that you were pleased with the care you received and that our carers were able to meet your needs with kindness and respect. It's wonderful to know that you felt a strong connection with your main carer. Building meaningful relationships with our clients is something we strive for, and we're glad this was reflected in your care.
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Review from P K (Friend of Client) published on 15 August 2024
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Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for sharing your positive feedback! We're delighted to hear that your friend is pleased with the care and support provided by Caremark. It's our priority to ensure that all our clients receive the assistance they need with dignity and respect, whether it's during bath time or with other daily tasks. Your kind words mean a lot to us, and we'll be sure to pass them along to the team. If there's anything more we can do to support your friend, please don't hesitate to reach out.
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The Review Score of 9.9 (9.854) out of 10 for Caremark Bromley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 74 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 72 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.854 for Caremark Bromley is calculated as follows: ( (394 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 437 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Bromley is based on 72 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Sep 2019
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Job Title: Managing Director
Joined: 2011
Sharon previously worked as an Operations Manager for Royal Mail. Sharon has a wealth of experience in managing large operations.
She set up Caremark (Bromley) in 2011, the company has grown remarkably over the years and continues to provide quality home care to the local residents.
Job Title: Registered Care Manager
Joined: 2011
As we know, working in social care is more than a job, it’s a profession! It takes a certain type of person, someone with fortitude, courage, a bright disposition, and an irresistible passion to succeed. These are all the qualities that Rosemarie possesses as a great manager and leader upholding quality and business development as per CQC standards.
Rosemarie started off her career as a domiciliary care worker only a few years after moving to the United Kingdom, with no previous experience in an industry that was still unrecognized at the time. Over a 20-year span, Rosemarie has transcended from domiciliary care worker to manager of the company she started with, to Registered Manager at Caremark Bromley which delivers over 5000 weekly hours.
Rosemarie’s most recent achievement is establishing a service for children and young people with Autism, learning disabilities, and complex needs. looking after 47 children since launching 3 years ago.
Job Title: Children Field Care Supervisor
Joined: 2024
Sara has dedicated most of her professional career to working with children, bringing a wealth of experience as a teacher and a trained Special Educational Needs (SEN) specialist. Her expertise lies in creating inclusive, nurturing environments where every child can thrive, regardless of their unique challenges. Sara’s compassionate approach and deep understanding of children’s needs have made her a trusted and impactful educator and advocate for SEN support.
Job Title: Bromley Care Co-ordinator
Joined: 2019
Shannon coordinates the Bromley area, covering Beckenham, West Wickham & Penge. She has been with Caremark for many years, having experience with the majority of the roles within the care industry.
Shannon has been a carer, senior carer, trainer and deputy manager but has said her favourite role is being a Care Coordinator. She enjoys the challenge and how each day is different from the last.
Job Title: Recruitment and Training Manager
Joined: 2021
Kafilat is our Training and Recruitment Manager. She began her career with Caremark as a care coordinator and has worked in the field getting to know our clients.
Before joining Caremark, Kafilat worked for 16 years in HR and as a retail induction trainer for M&S, This helped her as she became the training manager, holding fun and engaging training sessions on a weekly basis.
In Kafilat’s words, working in care has been the most rewarding job she has ever had.
Job Title: Marketing Administrator
Joined: 2021
Ajay has worked with the company since 2020. He has previously worked in Customer Service but after the Covid lockdown realised his passion was to be helping others.
Ajay started as a Care and Support worker, learning what it means to work in Health and Social care with Caremark Bromley’s variety of service users. Due to his previous experience, he was then invited to work as a Care Coordinator but is now working in recruitment.
Job Title: Orpington Care Co-ordinator
Joined: 2023
Oreoluwa Adekanmbi is a passionate advocate for people and for providing care to others. She holds a Masters degree in Security, Intelligence and Diplomacy from the University of Buckingham. Her love for diplomacy stems from her fascination with the complexities of global politics and the desire to create a positive change.
As a solution-focused individual, Oreoluwa is committed to finding practical and sustainable solutions to various social and healthcare issues. Her passion for helping people is evident in her previous work with various organizations, including her previous role as a healthcare assistant.
Oreoluwa’s dedication to providing health care and community service has earned her adequate exposure and experience, and she continues to be inspired towards making a difference in the world. Oreoluwa is currently the Care Coordinator for the Orpington area.
Job Title: Children's Care Coordinator
Joined: 2023
Chioma Ogbonna is a dedicated professional hailing from the vibrant city of Port Harcourt, Nigeria, located in the heart of Rivers State. Her journey in education and healthcare has equipped her with a unique set of skills and experiences, making her an invaluable asset to our team.
One of Chioma's most remarkable contributions has been in the realm of special education. She has tirelessly devoted herself to teaching children aged 6-16, specifically those with autism and special needs. Her empathetic approach, coupled with a deep understanding of their unique requirements, has helped transform the lives of countless children and their families.
We are proud to have Chioma Ogbonna as a vital part of our team. Her multifaceted background, compassionate nature, and unwavering commitment to children's well-being make her an exceptional advocate for our company's values. Chioma's presence enriches our work environment and reinforces our mission to create a brighter future for the children we serve.
Job Title: Field Care Supervisor
Joined: 2024
Donna brings a wealth of expertise to her role as a Field Care Supervisor, drawing on her extensive experience working within the NHS. Her background makes her an invaluable source of knowledge and guidance for her Care Assistants, ensuring they deliver the highest standard of care. Donna’s leadership and commitment to excellence inspire her team to provide compassionate and professional support to those in their care.
Job Title: Field Care Supervisor
Joined: 2023
Alice Njeru, a committed Field Care Supervisor with over a year at our company, brings extensive experience working with young people. She excels in providing the best healthcare options for long-term support needs. Alice's compassionate approach and dedication to improving the lives of her clients make her an essential member of our team, ensuring comprehensive and personalized care for every individual.
Job Title: Recruitment and Marketing Administrator
Joined: 2017
Callum Aylott, a Recruitment and Marketing Administrator at Caremark Bromley, boasts over 7 years of experience. His extensive knowledge of home care provider policies, combined with his expertise in IT support, recruitment, and digital marketing, ensures the smooth operation and growth of our services. Callum's dedication and skill set make him a pivotal asset to our team, consistently enhancing our recruitment and marketing efforts.
Job Title: Accounts Manager
Joined: 2023
As an accomplished Accounting and Finance Professional, I bring over five years of diverse expertise in accounting and tax advisory services within the dynamic Indian market. My extensive background is complemented by an MSc in Professional Accounting from Coventry University London Campus, underpinning my commitment to excellence in financial management.
Currently, I am on the path to attaining the prestigious ACCA professional qualification, demonstrating my dedication to staying at the forefront of industry best practices and regulatory compliance.
Beyond the realms of finance, I am an avid explorer with an insatiable appetite for discovering new destinations and embarking on adventures. This passion not only enriches my personal experiences but also instils a sense of curiosity and adaptability in my professional endeavours.
With a blend of academic excellence, hands-on experience, and a zest for life's adventures, I am poised to contribute significantly to any financial endeavour I undertake. I look forward to leveraging my skills and passion to drive success in the ever-evolving landscape of accounting and finance.
Job Title: Business Administrator
Joined: 2024
Raj Vadhan is the Business Administrator for Caremark Bromley. With a background as a Business Analyst, Raj brings extensive expertise in strategic planning and operational efficiency. His analytical skills and leadership ensure smooth administration to support the Registered Care Manager. Raj is dedicated to improving care standards and streamlining processes to benefit clients and staff alike.
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