£25+ Per hour
Dependent on level of care required.
Caremark Bromley has a Review Score of 9.9 (9.854) out of 10, based on 74 reviews in the last 2 years. Over all time Caremark Bromley has 150 reviews.
Review from Stuart M (Client) published on 17 July 2024
Submitted via Website •
Report
Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you very much for your review. We are very happy that you were satisfied with our service during your time with us
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Helen O (Client) published on 4 July 2024
Submitted via Postal Card •
Report
Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for your kind feedback! We're delighted to hear that you're pleased with the level of care and support you receive from our team, both in washing and dressing. It's great to know that you appreciate the opportunity to interact with different carers, as we believe each brings something unique to the experience. Your positive experience is exactly what we strive for, and we're confident that others will feel the same. If there's anything more we can do to enhance your care, please don't hesitate to let us know.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James L (Client) published on 4 July 2024
Submitted via Postal Card •
Report
Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for your kind words! We're delighted to hear that you're pleased with the care you receive and that our carers have been helpful and attentive. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you ever need anything else, please feel free to reach out. We're always here to support you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D B (Client) published on 26 June 2024
Submitted via Postal Card •
Report
Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for your positive feedback! We're pleased to hear that you find our service good and that you feel well-treated by our team. Ensuring that our clients receive compassionate care with dignity is our top priority, and it's wonderful to know that this has been your experience. Your kind words about our staff, care, and overall support mean a lot to us. We're also glad you find value in the service we provide. If there's anything more we can do to enhance your experience, please don't hesitate to reach out.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Wife of Client) published on 26 June 2024
Submitted via Postal Card •
Report
Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you so much for taking the time to give us a review! We appreciate the kind words and will continue to do our best for your partner.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S S (Partner of Client) published on 4 June 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T F (Daughter of Client) published on 29 May 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P A (Daughter of Client) published on 16 May 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Client) assisted by family/friend published on 16 May 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J G (Client) published on 14 May 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M B (Client) published on 14 May 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H F (Mother of Client) published on 3 May 2024
Submitted via Postal Card •
Report
Reply from Kafilat B, Recruitment Manager at Caremark Bromley
Thank you for taking the time to share your experience with us! We're glad to hear that you find our service good and feel well-treated by our team. Providing care with dignity and respect is incredibly important to us, and we're pleased that this reflects in your experience. We also appreciate your feedback on the areas where we received 4 stars. We strive to provide the highest level of care and service, so if there's anything specific you feel we could improve, we'd love to hear your thoughts. Your insights help us continue to enhance our services. Thank you again for your valuable feedback and for choosing Caremark. We're here to support you, so please don't hesitate to reach out if you need anything.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M F (Client) published on 30 April 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N A (Son of Client) published on 30 April 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R M (Mother of Client) published on 30 April 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bernadette S (Mother of Client) published on 18 April 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Client) published on 18 April 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gloria M (Mother of Client) published on 9 April 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T M (Guardian of Client) published on 4 April 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rebecca B (Client) published on 11 March 2024
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.854) out of 10 for Caremark Bromley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 74 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 72 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.854 for Caremark Bromley is calculated as follows: ( (394 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 437 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Bromley is based on 72 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Sep 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Recipient:
Caremark Bromley
Date: Friday 14 Jun 2024 More details
Loading
Loading events
Job Title: Managing Director
Joined: 2011
Sharon previously worked as an Operations Manager for Royal Mail. Sharon has a wealth of experience in managing large operations.
She set up Caremark (Bromley) in 2011, the company has grown remarkably over the years and continues to provide quality home care to the local residents.
Job Title: Registered Care Manager
Joined: 2011
As we know, working in social care is more than a job, it’s a profession! It takes a certain type of person, someone with fortitude, courage, a bright disposition, and an irresistible passion to succeed. These are all the qualities that Rosemarie possesses as a great manager and leader upholding quality and business development as per CQC standards.
Rosemarie started off her career as a domiciliary care worker only a few years after moving to the United Kingdom, with no previous experience in an industry that was still unrecognized at the time. Over a 20-year span, Rosemarie has transcended from domiciliary care worker to manager of the company she started with, to Registered Manager at Caremark Bromley which delivers over 5000 weekly hours.
Rosemarie’s most recent achievement is establishing a service for children and young people with Autism, learning disabilities, and complex needs. looking after 47 children since launching 3 years ago.
Job Title: Children Field Care Supervisor
Joined: 2024
Sara has dedicated most of her professional career to working with children, bringing a wealth of experience as a teacher and a trained Special Educational Needs (SEN) specialist. Her expertise lies in creating inclusive, nurturing environments where every child can thrive, regardless of their unique challenges. Sara’s compassionate approach and deep understanding of children’s needs have made her a trusted and impactful educator and advocate for SEN support.
Job Title: Bromley Care Co-ordinator
Joined: 2019
Shannon coordinates the Bromley area, covering Beckenham, West Wickham & Penge. She has been with Caremark for many years, having experience with the majority of the roles within the care industry.
Shannon has been a carer, senior carer, trainer and deputy manager but has said her favourite role is being a Care Coordinator. She enjoys the challenge and how each day is different from the last.
Job Title: Recruitment and Training Manager
Joined: 2021
Kafilat is our Training and Recruitment Manager. She began her career with Caremark as a care coordinator and has worked in the field getting to know our clients.
Before joining Caremark, Kafilat worked for 16 years in HR and as a retail induction trainer for M&S, This helped her as she became the training manager, holding fun and engaging training sessions on a weekly basis.
In Kafilat’s words, working in care has been the most rewarding job she has ever had.
Job Title: Marketing Administrator
Joined: 2021
Ajay has worked with the company since 2020. He has previously worked in Customer Service but after the Covid lockdown realised his passion was to be helping others.
Ajay started as a Care and Support worker, learning what it means to work in Health and Social care with Caremark Bromley’s variety of service users. Due to his previous experience, he was then invited to work as a Care Coordinator but is now working in recruitment.
Job Title: Orpington Care Co-ordinator
Joined: 2023
Oreoluwa Adekanmbi is a passionate advocate for people and for providing care to others. She holds a Masters degree in Security, Intelligence and Diplomacy from the University of Buckingham. Her love for diplomacy stems from her fascination with the complexities of global politics and the desire to create a positive change.
As a solution-focused individual, Oreoluwa is committed to finding practical and sustainable solutions to various social and healthcare issues. Her passion for helping people is evident in her previous work with various organizations, including her previous role as a healthcare assistant.
Oreoluwa’s dedication to providing health care and community service has earned her adequate exposure and experience, and she continues to be inspired towards making a difference in the world. Oreoluwa is currently the Care Coordinator for the Orpington area.
Job Title: Children's Care Coordinator
Joined: 2023
Chioma Ogbonna is a dedicated professional hailing from the vibrant city of Port Harcourt, Nigeria, located in the heart of Rivers State. Her journey in education and healthcare has equipped her with a unique set of skills and experiences, making her an invaluable asset to our team.
One of Chioma's most remarkable contributions has been in the realm of special education. She has tirelessly devoted herself to teaching children aged 6-16, specifically those with autism and special needs. Her empathetic approach, coupled with a deep understanding of their unique requirements, has helped transform the lives of countless children and their families.
We are proud to have Chioma Ogbonna as a vital part of our team. Her multifaceted background, compassionate nature, and unwavering commitment to children's well-being make her an exceptional advocate for our company's values. Chioma's presence enriches our work environment and reinforces our mission to create a brighter future for the children we serve.
Job Title: Field Care Supervisor
Joined: 2024
Donna brings a wealth of expertise to her role as a Field Care Supervisor, drawing on her extensive experience working within the NHS. Her background makes her an invaluable source of knowledge and guidance for her Care Assistants, ensuring they deliver the highest standard of care. Donna’s leadership and commitment to excellence inspire her team to provide compassionate and professional support to those in their care.
Job Title: Field Care Supervisor
Joined: 2023
Alice Njeru, a committed Field Care Supervisor with over a year at our company, brings extensive experience working with young people. She excels in providing the best healthcare options for long-term support needs. Alice's compassionate approach and dedication to improving the lives of her clients make her an essential member of our team, ensuring comprehensive and personalized care for every individual.
Job Title: Recruitment and Marketing Administrator
Joined: 2017
Callum Aylott, a Recruitment and Marketing Administrator at Caremark Bromley, boasts over 7 years of experience. His extensive knowledge of home care provider policies, combined with his expertise in IT support, recruitment, and digital marketing, ensures the smooth operation and growth of our services. Callum's dedication and skill set make him a pivotal asset to our team, consistently enhancing our recruitment and marketing efforts.
Job Title: Accounts Manager
Joined: 2023
As an accomplished Accounting and Finance Professional, I bring over five years of diverse expertise in accounting and tax advisory services within the dynamic Indian market. My extensive background is complemented by an MSc in Professional Accounting from Coventry University London Campus, underpinning my commitment to excellence in financial management.
Currently, I am on the path to attaining the prestigious ACCA professional qualification, demonstrating my dedication to staying at the forefront of industry best practices and regulatory compliance.
Beyond the realms of finance, I am an avid explorer with an insatiable appetite for discovering new destinations and embarking on adventures. This passion not only enriches my personal experiences but also instils a sense of curiosity and adaptability in my professional endeavours.
With a blend of academic excellence, hands-on experience, and a zest for life's adventures, I am poised to contribute significantly to any financial endeavour I undertake. I look forward to leveraging my skills and passion to drive success in the ever-evolving landscape of accounting and finance.
Job Title: Business Administrator
Joined: 2024
Raj Vadhan is the Business Administrator for Caremark Bromley. With a background as a Business Analyst, Raj brings extensive expertise in strategic planning and operational efficiency. His analytical skills and leadership ensure smooth administration to support the Registered Care Manager. Raj is dedicated to improving care standards and streamlining processes to benefit clients and staff alike.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Bromley to verify any information. View our terms and conditions. Caremark Bromley has a Platinum Service – more info.