Q Care Ltd (Powys Branch)

Coniston House, Temple Street, Llandrindod Wells LD1 5HG
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8 Reviews
  • Q Care Ltd (Powys Branch), Llandrindod Wells
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Care Provided by Q Care Ltd (Powys Branch)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Emmaline Platek (Manager)
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Q Care Ltd (Powys Branch) Reviews (8)

Over all time Q Care Ltd (Powys Branch) has 8 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 0

Date Published

8
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8

Review from Mark T (Son of Client) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far this year a vast improvement, but still issues with the time slot moving from the original agreed. The excuse is that the change to the time is on our rota, but not always getting a rota does not help. The staff are very helpful, friendly and polite.

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Management

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Value for Money

Review from Mary J (Wife of Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Q Care Ltd care service has been fully appreciated by my husband and myself. All carers are helpful, cheerful and ready to help. We have received excellent care service.

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Review from Mary G (Client) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care I receive from Q Care carers. They use the PPE provided and are kind and thoughtful. They can all use the ceiling hoist which makes getting on and off the bed and into my wheelchair much easier. I do my washing on a Saturday and the carer who is on at lunchtime will
straighten and turn it for me.

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Review from I J (Client) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely satisfactory. Could not ask for better.

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Review from F T (Client) assisted by family/friend published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very pleasant and very helpful. Overall an excellent service, however, I feel that a male carer is not appropriate for washing and dressing.

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Review from John H (Husband of Client) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find your girls are always very pleasant, caring, polite and efficient. My wife looks forward each day to seeing them. They are now amongst her best friends. Nothing is too much trouble for them. A first-class lot of girls you have, well done.

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Review from D C (Client) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers on the whole for me personally are very good but the timing is not but it is getting a bit better. Sometimes they are on time but the timing is mostly down to office work. But I enjoy the carers, they make me feel better because they are happy.

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Review from M M (Client) published on 24 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very pleased with the help I receive.

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Management

Treated with Dignity

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Overview of Review Score

Performance

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Awards / Recognitions (1)

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Frequently Asked Questions about Q Care Ltd (Powys Branch)

What Type of Services does Q Care Ltd (Powys Branch) offer?

Q Care Ltd (Powys Branch) offers Home Care.

How many Carers does Q Care Ltd (Powys Branch) employ?

Q Care Ltd (Powys Branch) employs 50 carers.

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