Care In Your Home Ltd

Premier Gate, Easthampstead Road, Bracknell RG12 1JS
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9.8 18 Reviews
  • Care In Your Home Ltd, Bracknell
Care In Your Home Ltd has a team of over 25 dedicated carers who provide care and support to anyone who needs some extra help around the home or as an alternative to moving into residential care.

They aim to meet the needs of the individual to ensure the right level of support, whether it is on a daily, weekly or monthly basis.

Care Provided by Care In Your Home Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care In Your Home Ltd
  • Person in charge
  • Marion Sneller (Director and Registered Manager)
  • Admission Criteria
    • Adults only

Funding & Fees Guide for Care In Your Home Ltd

  • Prices
  • £17.75 for 30 minutes
    £24.38 for 45 minutes
    £29.50 for 60 minutes


9.8

Care In Your Home Ltd has a Review Score of 9.8 (9.778) out of 10, based on 8 reviews in the last 2 years. Over all time Care In Your Home Ltd has 18 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Professional and polite. Caring and asked if anything they could do. They also seem to care about me and the carer as well.

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Overall Experience  Overall Experience 5.0 out of 5

Care In Your Home took over from me as I was burnt out from looking after my husband for 4 years. My husband had dementia and was in denial. The ladies looked after him starting with morning care, after a while we had to increase it to twice a day, and after attending the hospital we had to increase
it to 4 times a day. When the ladies visited they were kind, thoughtful, happy, and cheerful, made him laugh, and left him comfortably and in a good mood. His health deteriorated, and palliative care. He passed away after 10 years of care. I can strongly recommend Care In Your Home for the carers and management for the extra attention when my husband needed it.

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Overall Experience  Overall Experience 5.0 out of 5

The director and his team always went above and beyond. Caring for my father in the most compassionate and caring way. They took on board getting him up, dressing, sorting meals and gave him great company too. They also supported his immediate family, especially after the death of his wife. I would
100% recommend Care In Your Home.

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Overall Experience  Overall Experience 5.0 out of 5

The ladies from Care in Your Home looked after my sister (who was in her early seventies) for almost three years prior to her death at the end of July 2023. My sister was paralysed from the shoulders downwards, but her mind operated completely normally, so this was a difficult combination for the carers
to cope with. They called four times a day and had to do everything for her except feed her, which was her husband's responsibility - except when he was ill himself, when the carers took over that task as well. Throughout this time everyone was admirable (and reliable), and I and her husband (who is in his late eighties) cannot thank both the Care in Your Home management and the caring team enough. If you are looking for a care service for yourself or someone close to you, I highly recommend that you contact Care in Your Home to discuss your needs, at your earliest opportunity.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say how fantastic Care In Your Home are. My mother-in-law has early onset dementia. From the moment they took her on, they have been nothing but supportive to her needs and pivotal to the increased quality of life that she now enjoys. She's always found it difficult to meet new people
and could be very nervous. The lovely team came to meet her and put her at ease. She now looks forward to her care calls and the amazing people that come to see her.
What a difference they have made to her life in such a short time. She's now more confident and enjoys going out with them. They have been very professional, respectful and above all caring with their approach to her needs, listening to her and adapting were needed. I'd just like to say a big thank you to the entire team at Care In Your Home for their fantastic dedication to our family. If your looking for a care team for your loved one then these are the people you want, a close-knit, family-orientated business with heart.

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Overall Experience  Overall Experience 5.0 out of 5

Care In Your Home has helped me to be a live-in carer for my 97-year-old father for the last 3 years of his life. My father was a dignified, proud man who ended his days in his home (as he wanted) because Care In Your Home did the jobs that my father did not wish his daughter to do. The managers are
very helpful and incredibly responsive to every rocky turn that the unpredictable life of an elderly person takes. The entire team are wonderful, professional and kind. I cannot recommend them highly enough.

Reply from Marion Sneller, Director at Care In Your Home Ltd

Sarah - Thank you for your kind review - We will all miss him.


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Overall Experience  Overall Experience 5.0 out of 5

Care In Your Home provided care for Mum over a four year period until she moved to live with my sister. Initially, Mum had just morning care and after a while we added evening care. All the carers that visited were kind, thoughtful and efficient. They provide all the care needed, plus vital companionship
during their visits.
This daily care worked really well and, on occasions when needed, a carer would take Mum for medical appointments when a family member was not able to do so. In a couple of emergency situations CIYH staff responded immediately and cared for her until emergency services took over or a family member arrived. The team are terrific and I recommend them strongly. You won’t be disappointed.

Reply from Marion Sneller, Director at Care In Your Home Ltd

Thank you, much appreciated. I will pass on your kind comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had a stroke seven years ago, she has had three/four carers every day, including Bank Holidays and Christmas. They have all been a great help in maintaining my mum's dignity and continuance to live as normal a life as possible. Over this time she has made lasting friendships with them. All
of the team (and in particular the management) have gone above and beyond to help out in attending to my mum's needs at the drop of a hat, almost part of the family. She could not have survived without their dedication and caring approach. I would highly recommend them to anyone who needs assistance or caring at home. Ten out of ten.

Reply from Marion Sneller, Director at Care In Your Home Ltd

Thank you. Glad that we could help. I will pass on your kind comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in the care of Care In Your Home for at least five years now and I can honestly say that they have been the best company ever to deal with her. All the staff, office and carers, have been a joy to deal with. They are kind, patient and caring. I know my daughter is in safe hands
with them. They keep me informed where necessary as I currently live in France. The director, although senior management, is not adverse to hands-on if needed and is mindful of information. I would highly recommend this company if you are in need of a carer. Well done Care In Your Home and thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Just to say I highly recommend Care In Your Home just doesn't say enough. It's not only the understanding and extra care provided to my father as his dementia progressed but when I found myself stuck overseas due to Covid restrictions, the help and advice I received as a relative went way beyond my
expectations, for which I can't thank them enough. If you or a loved one are in need of some extra help you could not do better than contact Care In Your Home.

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Overall Experience  Overall Experience 5.0 out of 5

The staff of Care In Your Home Ltd. looked after my mother for two and a half years. Sadly, my mother passed away several months ago. I was very involved in the day-to-day care of my mother but I could not have managed without the visits of carers throughout the day and their support of me, apart
from anything else. They dealt with my mother in a friendly and professional manner and positive relationships were established over time. My mother, although not happy to be reliant on other people, benefited from the social interaction which their visits provided and the carers themselves were invariably cheery, positive and encouraging. The carers my mother saw most regularly genuinely cared about her. I cannot speak too highly of the care the agency provided, particularly towards the end of my mother's life. I think the name of the agency - Care In Your Home - sums it up.

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Overall Experience  Overall Experience 5.0 out of 5

Care In Your Home providers carers for my mother for over 4 years as her physical and mental health deteriorated due to dementia. They were carers in the true sense of the word, I felt they really did care for my mother. Without them, we would never have been able to keep my mother at home. They
made a difference by providing all the care, whether it was washing, dressing or feeding with warmth and a smile, talking to her, making her laugh, bringing the sunshine into the house. Now they care for my father. I live a long way from my parents and know that I can place complete trust in the ladies to do the best for my father and inform me immediately of any issues.

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Overall Experience  Overall Experience 5.0 out of 5

Having ‘Care In Your Home' on board and helping us with Dads care - is a great weight off our minds in the Family .
It’s good to know that Dad is getting regular daily help and contact with ‘good people’ at home.
The team that visit each day are more than happy to go that extra mile – which is
refreshing to see.


Thank you.


You and the team are a great help – keep up the good work .


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Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff at Care in your Home for looking after Mum so well over the past few years. She was looked after with care and dignity and all the carers made sure Mum was happy and comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

Care in your home Ltd helped us to look after my Mother before she went into a care home. The carers are professional and friendly and very caring in the way they looked after my mum's needs in her flat four times a day. The agency also provided an activity hour four times a week. The management run
the agency to a high standard with excellent communication and advice. They have helped us through difficult times and I would highly recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Delighted with all aspects of the work done by 'Care in Your Home Ltd'. The care assistants are professional and caring. The people in charge of the agency are friendly and also very efficient and reliable. I cannot say enough good things about this agency. This is how agencies should be run. I salute
the management as well as the awesome workers who visit each day and show so much care and empathy in doing their work so well. Awesome all round - keep up the great work.
Also, very humbling to see an organisation that takes service to such a high level but then again I am not surprised as the council is an amazing borough too, to employ such a professional agency. I feel really honoured to live in this borough and honoured to see such fantastic companies here. Way to go! :)
Outstanding!!!

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Overall Experience  Overall Experience 5.0 out of 5

Care In Your Home Ltd were looking after my mum's needs in her flat four times a day. I have to say the care and caring she received during the two years was exceptional. All of my mum's needs were managed to a very high standard, from washing and dressing in the morning to helping with bedtime. All
staff had a dedicated motivation for caring and would manage different meals at meal times and monitor nomad pack medication.


I would have to recommend Care In Your Home Ltd to anyone wanting personal care. If I ever needed to, I would want them to look after my mum again. Many thanks from my mum and myself to the management and staff at "Care In Your Home".


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care and support from all the team at Care In Your Home for my elderly mother for over 3+ years. Very professional, attentive and caring support and always cheerful, engaging and fun. The team would always take time to sit down with Mum have a conversation and it really made her day.


Overall

I would gladly recommend this organisation to all.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Care In Your Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Care In Your Home Ltd is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care In Your Home Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Marion

Marion Sneller

Job Title: Director

Joined: 2011

Registered Manager


Tim

Tim Sneller

Job Title: Director

Joined: 2011

Accounts and Recruitment


No image found

Kelly Godfray

Job Title: Office Manager

Joined: 2021

Administrator


Frequently Asked Questions about Care In Your Home Ltd

What Type of Services does Care In Your Home Ltd offer?

Care In Your Home Ltd offers Home Care.

How many Carers does Care In Your Home Ltd employ?

Care In Your Home Ltd employs 25 carers.