Unique Senior Care | Warwickshire

Suite 5A & 5B, Hatton Rock Business Centre, Hatton Rock, Stratford-upon-Avon CV37 0NQ
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9.8 66 Reviews
  • Unique Senior Care | Warwickshire, Stratford-upon-Avon
Unique Senior Care’s Warwickshire head office provides outstanding home care and live-in care services to support older people who would like to continue to live in the comfort of their own homes, for as long as possible.

It is a fully regulated service, as recognised by the Care Quality Commission (CQC), with a team of friendly, professional and empathetic Caregivers, who are dedicated to providing outstanding care, from as little as one hour a week to 24 hours a day, seven days a week live-in care. They design personalised care plans to meet clients’ specific needs and wishes, for either short-term periods of respite, or longer-term, and offer support with personal care, mobility, medications, housekeeping, transportation, companionship and cooking.

All Caregivers receive tailored training, equipping them with the skills needed to best look after people living with dementia and Parkinson’s, and for people who require palliative end-of-life care, ensuring that your loved ones get the care they deserve. Their flexible services are available across Warwickshire in Stratford-upon-Avon, Leamington Spa, Warwick and surrounding areas. Choosing care can feel daunting, but Unique Senior Care can help, simply call today.

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Care Provided by Unique Senior Care | Warwickshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nikki Culkeen (Registered Manager)

Funding & Fees Guide for Unique Senior Care | Warwickshire

  • Prices

  • Hourly Care (min 1 hour per visit).


    Mon to Fri - 8am and 8pm - £41.00 per hour
    Mon to Fri - 8pm and 8am - £42.00 per hour
    Sat & Sun - 8am and 8pm - £43.00 per hour
    Sat & Sun - 8pm and 8am - £45.00 per hour.


    Sleep over rate between 10pm and 7am £275.00 per night.
    Companionship support or respite – all services, but off peak £75.00 per booking - Service must be a 2½ hour period not starting before 10am and finishing no later than 4pm


    Live In Care - £1,785 per week
    Live In Respite, Palliative or Complex care - £2,100 per week
    Couples Live in Care - £2,240 per week
    Couples Live In Respite, Palliative or Complex care - £2,485 per week.

  • At Unique Senior Care we offer a clear and straightforward pricing structure for our live-in care services. We aim to provide the very best care that reflects our outstanding service standards. Our fees cover your complete care service, including the initial consultation, provision of care above and management of our service. There are no additional fees for your Caregiver's travel to and from your home (additional trips i.e shopping, appointments, leisure are chargeable at 50p per mile) For your fully personalised care package quote, please get in touch with one of our friendly and expert care advisors or discover more on our website.

Unique Senior Care | Warwickshire Reviews (66)

Total of 66, showing 1-20
9.8

Unique Senior Care | Warwickshire has a Review Score of 9.8 (9.791) out of 10, based on 25 reviews in the last 2 years. Over all time Unique Senior Care | Warwickshire has 66 reviews.

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Review from J J (Mother of Client) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get far less 'last minute dot com' and this is important for my daughter. The care transforms my daughter's life.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your lovely feedback. It's great to hear how much the care is helping your daughter and that everything feels more organised for you. We really appreciate you taking the time to share your experience!


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Review from A F (Son of Client) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers were excellent; kind and professional - my father was always happy to see them. We started off with a couple of hours a week and expanded the number of hours as we needed them. Even when a carer was unable to attend, a replacement carer was found and fitted in within the same time frame. Really,
no complaints.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your kind words. It's lovely to hear that your father enjoyed seeing his Caregivers and that the support could adapt as needed. We know how important continuity of care is, so I'm glad to hear any changes were covered with minimal disruption.


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Review from I T (Wife of Client) published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found every helper to be kind, caring and more than happy to do whatever to make our lives easier. My husband often doesn't want to have a shower but they are very good at persuading him, which is excellent.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing your experience. It's so important that care is provided with kindness, patience and respect, so I'm really pleased to hear that the team have helped to make things easier for you both. I'll be sure to pass on this feedback.


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Review from P H (Daughter of Client) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unique have provided care to my mother at home for two hours each week. She has met kind caring individuals who help to cheer her up as well as providing the care she needs. The team is easy to contact when needed and respond quickly to queries and any changes we have had to make, even at short notice.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing your experience. It's great to hear that our team has been a reliable support for your mother and that you've found us easy to contact and quick to assist with any changes. I'll be sure to share your kind words with the team.


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Review from Stephen T (Son of Client) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all staff and management. All the carers make a real effort with my parents, and communication is excellent.
The care has gradually increased over the past 12 months in terms of hours, and this has been easily managed with the team.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your kind words! We're so pleased to hear that you've had such a positive experience with our team. It's wonderful to know the care and communication have met your expectations, and we're glad the increase in hours has been managed smoothly.


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Review from Rachel A (Daughter of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Unique Senior Care as a professional, genuinely caring, care provider company in Warwickshire. The carers they arranged at short notice for my dad to come in for an hour a day for several weeks following an operation were all lovely, compassionate, caring, very helpful and friendly
company too. Their service hugely helped my d1ad get back on his feet again in his 90s - would definitely recommend this type of service and option for anyone needing a bit more support and assistance at home, either temporarily or permanently. They came as a great personal recommendation and it was an enormous relief to find out about them and meet them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your kind feedback. We're delighted to hear that our Caregivers made such a positive impact on your dad's recovery after his operation. I'll be sure to pass your comments on to the team - they'll be so pleased to hear how much their care and support meant to you both.


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Review from Rachel L (Daughter of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Unique Senior Care has been wholly positive, from my initial enquiry to the ongoing support my Mum gets. The personal friendly approach to myself and Mum have made the process a great experience.
I would highly recommend them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for sharing this feedback. It's great to hear that everything has gone smoothly and that you've both felt well supported. I'll be sure to pass on your kind words to the team.


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Review from Julie B (Daughter-in-law of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unique Senior Care are such a wonderful, well-organised and caring organisation. From our very first meeting with one of the staff members we felt we were in good hands and that my husband's parents would benefit from their care. The carer Unique Care selected was a real hit with both of them, and like
most elderly people they had initially resisted the idea that they needed help. They both looked forward to the carer's visits, and we felt she got a good balance of supporting their emotional needs (chat and a cuppa!) with chores that needed doing, e.g. cleaning and helping with shopping. When we had to change timings and frequency of the carer's visits due to my father-in-law going into hospital Unique Care bent over backwards to accommodate that, and we felt they genuinely cared about Mum and Dad. I would highly recommend Unique Care to anyone looking for a carer.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your thoughtful review. It's wonderful to hear that you felt supported from the very beginning and that the Caregiver was such a great match for your husband's parents. We're really glad we could make the process easier for you all, especially during the more challenging times. I'll certainly pass on your kind words to the team.


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Review from M T (Son of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Unique to be actively engaged in my Dad's care. There is advice and follow up available, as well as the fundamentals being right, such as consistency in the actual visits. I feel confident that whenever I change plans they will be able to respond, and they are open to feedback and fielding
questions.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your kind words. We're really pleased to hear that you feel confident in the care our team is providing for your Dad. Consistency and responsiveness are very important to us, so it's great to know that you're experiencing this. Thanks again for sharing your experience.


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Review from Michael O (Son of Client) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care has been very supportive through once-weekly home visits which include a fortnightly visit to the Dementia Cafe club in a particular care home.
This has provided my mother with an opportunity to meet new people and engage in conversation and activities.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to share your experiences. I'm thrilled to hear how this weekly companionship has benefitted your mother and that she has been able to make new friends at the Dementia Cafe. This kind of social interaction makes all the difference. I'll be sure to pass on your words to the team.


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Review from Jenny B (Wife of Client) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has three different carers during a week and they are all consistently cheerful and supportive of him. They come to provide personal care but they do so much more, particularly providing a social interaction which makes a huge difference to brightening up the day for both my husband and myself.
They are always willing to do household chores and help in any way they can.
We would not hesitate to recommend Unique care.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for taking the time to share these kind words. It's fantastic to hear what a positive impact this support has had for you both, in terms of practical assistance and companionship. I will share your thoughts with the team, who I know will really appreciate such glowing feedback.


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Review from Albert T (Client) assisted by family/friend published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers arrive on time. Willing to undertake any task. Have a caring and sympathetic manner. Provide support with household duties.

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Review from Peter M (Friend of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a carer has greatly improved his life. His flat is now clean and organised. His personal care has been well organised, with the necessary appointments made and coordinated. He gets on with his carer, who understands his needs and copes well.

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Review from J T (Daughter of Client) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to highly recommend Unique Senior Care. My parents live quite a distance from myself, it is lovely to know they have a professional, dedicated and caring team looking after their daily needs. As their health has deteriorated over time, it is reassuring that their care package has altered
and tailored for their needs. It is reassuring and takes the stress away that their care is always a high priority to Unique Senior Care.

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Review from Ann B (Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unique has been wonderful in their care. Their carers are so kind and go above and beyond and I know I can always rely on them to be on time and do whatever I ask them to do. They have helped me regain my confidence and independence.

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Review from Bridget M (Client) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The post-operative care was just as needed for help with making bed/dressing/laundry and hair washing in the 5 days after discharge from a total hip replacement and an inpatient stay of 32 hours.

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Review from Alison B (Daughter of Client) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very friendly, helpful, caring and professional. They provided my mum with respect and dignity and were very kind.
The carers are hardworking and willing to do housework during the visit, which was an enormous help to us.
We used Unique Senior Care on a short-term contract, whilst
I recovered from a major operation (as, I am Mum's full-time carer normally).
I would definitely use them again and thank you.

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Review from Maureen M (Client) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with Unique Home Care is very satisfactory. Carers are good timekeepers and friendly. It takes half an hour to help me shower, treat my legs and get dressed, and considering they only have an hour. My choice, one hour, twice a week. I find the more mature carers the best, if I am not too
well, feeling low or a bit depressed, they pick up on it and will do other small jobs for me. If there is time, they make coffee, which we have together. It is nice when someone makes me a drink, then we chat about their family and I chat about my three great-grandchildren and between us we try to put the world right. Not bad all in one hour!

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Review from R C (Daughter of Client) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Unique Senior Care for a number of years (my mother has advanced dementia). They provide excellent care and I would highly recommend them. The carers are professional and caring and a pleasure to be around.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for writing in with your really positive 5-star review and which is very much appreciated. We are delighted to hear that our care for your mother is excellent and that you would recommend our services to others. We will make sure your review is shared with the wider team. The quality of these reviews are always helpful to others who may be considering care at home for their loved ones too. Thank you once again.


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Review from P W (Client) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience of Unique was for my husband who had dementia. The carers were excellent helping him to shower and shave when he wouldn't let me help him. When I needed care myself, Unique was the obvious choice for me. I have been very happy and satisfied with the service I have received and would
have no hesitation in recommending them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to write in with your positive review. We are delighted that we were able to support your husband during a time of need, and now to think that you have returned to us for your own support is a true reflection of satisfaction. We know that the team really enjoy their visits to you. Your recommendation of our service to others who visit this site is greatly appreciated. Thank you once again.


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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Unique Senior Care | Warwickshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Unique Senior Care | Warwickshire is calculated as follows: ( (117 Excellents x 5) + (31 Goods x 4) ) ÷ 148 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Unique Senior Care | Warwickshire is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

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Meet the Team (2)

Nikki

Nikki

Job Title: Registered Care Manager

We are delighted that Nikki is the Registered Manager for our service in Stratford on Avon.


With over 20 years of care experience, she started her career in care at the age of 16, working in a care home looking after the elderly, whilst also studying at college to gain her Health and Social Care qualifications


Nikki is now a very experienced Care Manager, having worked in a range of different care settings from private and public hospitals, care homes, home care and including 18 years working with Mencap supporting people with Learning Disabilities.


A huge advocate of elderly care at home, Nikki fully understands the benefits of physical and mental wellbeing of both her clients and her support team and she truly believes in the right for everyone to be able to live safely, with respect and dignity in the comfort of their own home, surrounded by the things they know and love.


Nikki loves getting to know our customers and their families, as they are all unique. She also understands the benefits of listening to their life stories, and hearing about their interests and wider families; as this enables her team to really know the people they are caring for and make each visit count and make them happy.


Outside of work, Niki has two children, two dogs – one of which weighs more than her two children and enjoys getting out in the countryside for a family walk.


Nyree

Nyree

Job Title: Care Supervisor

Nyree is a Care Supervisor in our Warwickshire office and works alongside Nikki our Registered Manager.


Frequently Asked Questions about Unique Senior Care | Warwickshire

What Type of Services does Unique Senior Care | Warwickshire offer?

Unique Senior Care | Warwickshire offers Home Care.

How many Carers does Unique Senior Care | Warwickshire employ?

Unique Senior Care | Warwickshire employs 85 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unique Senior Care | Warwickshire to verify any information. View our terms and conditions. Unique Senior Care | Warwickshire has a Platinum Service – more info.