Bluebird Care Solihull & Birmingham

Zenith House, Highlands Road, Solihull B90 4PD
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9.9 48 Reviews
  • Bluebird Care Solihull & Birmingham, Solihull
Bluebird Care Solihull provides high-quality homecare and support services to keep clients safe and comfortable in their own homes. Areas they cover include Solihull, Shirley, Knowle, Dorridge, Meriden, Hampton-in-Arden, Balsall Common and Olton. They also cover a large area of Birmingham, including Edgbastin, Harborne, Kings Heath, Moseley, Northfield and Kings Norton.

They offer a unique choice of flexible home care and support services tailored to the needs of the individual, 24 hours a day, 365 days a year.

The service can range from a 45-minute visit to a night-sitting service to 24-hour live-in care. Care can be provided to cover a short-term illness, or respite care because the usual carer is having a break. Whatever the need, the dedicated home care team are happy to discuss all requirements. With exceptional attention to infection control measures, customers can be rest assured they receive the best in protection and safety.

With kindness and compassion, the highly-trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team allows clients to be themselves, doing the things they love, safe in the comfort of their own home.

Contact the team to see how they can help.

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Care Provided by Bluebird Care Solihull & Birmingham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Narbir Virk (Operations and Registered Manager)

Funding & Fees Guide for Bluebird Care Solihull & Birmingham

  • Prices

  • Our hourly visits start from £33.75 per hour.

  • Fees vary depending on type of are required (hourly, long sits, live in care etc).


    Fees are finalised following a client care consultation to ensure we provide the right level of care to meet our clients’ needs.

Bluebird Care Solihull & Birmingham Reviews (48)

Total of 48, showing 1-20
9.9

Bluebird Care Solihull & Birmingham has a Review Score of 9.9 (9.882) out of 10, based on 13 reviews in the last 2 years. Over all time Bluebird Care Solihull & Birmingham has 48 reviews.

Overall Experience

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Date Published

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Review from Monika B (Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thanks for your lovely feedback and for choosing us again to support you.


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Review from Yvonne R (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for your review and the kind words about our staff!


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Review from Vikki M (Daughter of Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our
parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for the lovely feedback. It's a pleasure caring for your parents and enabling them to remain in the comfort of their own home!


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Review from John E (Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you so much for your feedback and for coming back to us to support you whilst your wife was away. We will pass on your kind words to our team.


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Review from Joanne S (Daughter of Client) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned
man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you so much for your wonderful feedback on our team! I'm so glad we are able to support not only your parents but you as well. We will be sure to pass on your kind words to their team of carers.


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Review from Charles R (Son of Client) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area.
Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very understanding.
My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Many thanks for your kind words, Charles. We will be sure to pass on to your mother's care team!


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Review from Zoe W (Daughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently.
It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they can
get to know Mum and so she feels comfortable too.
Thank you Bluebird Team.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Were so pleased to have helped facilitate mom's move back home. We will be sure to pass on your wonderful feedback to our team!


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Review from H J (Daughter of Client) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom needed help in the morning with her breakfast and support getting out of bed due to her age-related problems.
Bluebird sent a lovely lady to help my mom to do just this! She also prepared a sandwich to leave for my mom's lunch as my family were at work so we knew mom would have eaten and also
had a drink with her sandwich.
We were really happy that mom was well cared for and as for myself I was out of the country and I could relax knowing mom was being looked after!
We have used Bluebird in the past for the care of my dad and were impressed with them and will be using them again when the holidays come around! Thank you, Bluebird!

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for your kind words, we will be sure to pass them on to our wonderful team!


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Review from Gemma H (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke.
All the staff
have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager is always available to answer any queries too, and has taken time to get to know the family and my father.
I am very pleased to know he is in safe hands and still able to live in his own home and would have no hesitation in recommending Bluebird.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for your lovely review Gemma. We will make sure to pass on your words to all the team involved in your dad’s care.


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Review from J S (Niece of Client) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer
which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.

Reply from Indy Goraya, Managing Director at Bluebird Care Solihull & Birmingham

Thank you for your kind words Julie - we have a team of wonderful carers!


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Review from Frances S (Mother of Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the manager came to assess my daughter's needs she was very thorough, polite and friendly. The team are easy to contact and always returns my calls or emails. The ladies from Bluebird Care, who care for my daughter currently, are fabulous and I couldn't ask for more.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for the lovely feedback! We will be sure to pass on your kind works to the team.


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Review from T C (Daughter of Client) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management team were accessible and reliable and the carers were professional and did what was requested. Mum was not always cooperative and they showed patience and persistence. The carers kept records so we could check mum's medication and food. Unfortunately, mum deteriorated quickly and needed
full-time specialist care. The only minor problem was that the same carer couldn't always be available and we understood this.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for your feedback. We appreciate the kind words about our team!


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Review from Amy B (Daughter of Client) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Faultless help and support from first contact with the team to now receiving home care and support for my mum.
Three carers, in particular, have been supportive, understanding and incredibly efficient at helping us get the care package in place.
We're in our first week with the team visiting and everyone
that has been so far, has been lovely. My mum has commented that she already feels really cared for.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for such wonderful feedback! It's been a pleasure supporting you all through the process of changing care provider and working with you to ensure Mum's care is not affected by this.


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Review from Pauline C (Client) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Bluebird Care Solihull & Birmingham for over a year now and I have been very pleased with the continued good service. Each carer that arrives has always been very helpful and pleasant and will do anything you ask them to. I am happy when I get the same person but I realise that this
is not always possible.

Reply from Indy Goraya, Managing Director at Bluebird Care Solihull & Birmingham

Thanks for your review. Our goal is to always provide the very best home care in Birmingham and Solihull!


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Review from Elizabeth P (Daughter of Client) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a difficult period in hospital getting an outstanding home care provider for my mom was crucial! Mom, like most did not want to go into a nursing home but accepted that she was no longer able to look after herself. I chose Bluebird Care following their CQC inspection, feedback from families
and meetings to ensure the right package could be chosen. It is still early days and we are all still adapting but the care and support from Bluebird have been outstanding. They have been a pillar of support not just for Mom but also for me. Putting a parent into the care of others is an incredibly daunting and worrying experience. Being with Bluebird has given me the confidence that Mom is getting the right support.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for such wonderful feedback! We're so happy to have been able to support not only mom, but provide you with the reassurance that mom is in a safe pair of hands.


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Review from Michael H (Client) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a hip replacement operation and living alone, I was in need of care to become settled back at home. Bluebird efficiently attended and mapped out my requirements with assistance, arriving the following morning. All staff were courteous, cheerful and on time. This was coupled with a willingness
to deal with other matters during the time available. They did what they were engaged to do, well.

Reply from Indy Goraya, Managing Director at Bluebird Care Solihull & Birmingham

Thank you for your feedback, Michael. Great to hear our carers have been able to support you as needed!


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Review from Kate P (Daughter of Client) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care Solihull and Birmingham have been providing live-in care to my mum for the last nine months and I can't thank them enough for their help and support. The journey to choosing care wasn't that straightforward for us as we were new to care whilst my mum was also resistant to having any type
of care, but Bluebird was amazing at helping us through the journey, explaining the different types of care available and providing regular communication along the way. As we live a few hours away from my mum we were keen to work with a care company that we could trust and have certainly found that in the team at Bluebird! Mum has actually improved in terms of her independence and seems much happier! She has dementia so keeping her in her own home instead of going into a care home was especially important to us, I'd certainly recommend live-in care as an option rather than a care Home from our experience!

Reply from Indy Goraya, Managing Director at Bluebird Care Solihull & Birmingham

Hi Kate - thanks so much for your review. We try our very best to ensure all our customers are given the proper information when making an informed decision in relation to care. It's been a privilege to support your mum and see the tremendous support our carers provide!


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Review from H L (Husband of Client) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care my wife received was excellent and included a high degree of compassion and professionalism mixed with a sense of humour. We always looked forward to the carer's visits. It is a great comfort to me to know she was well cared for by all of you. It is difficult for me to put into
words how grateful we are for the dedication displayed by everybody at Bluebird.

Reply from Indy Goraya, Managing Director at Bluebird Care Solihull & Birmingham

Thank you for your feedback - we'll certainly pass this on to our wonderful office team and the team of carers.


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Review from L P (Wife of Client) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received was faultless. It was an extremely emotional time for us and the team from Bluebird were so kind and caring to us from day one. I am forever grateful for the care provided to my husband and the support offered to me. Nothing was too much and even when we didn't need anything,
they would just sit, have a coffee and let us cry on their shoulders. Thank you, Bluebird, for all your support.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you so much for your kind feedback. We know how difficult a time it was and we're glad to have been able to support you all.


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Review from J S (Friend of Client) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful service delivered by the team! The carers treat my friend with love, patience respect and kindness. He really looks forward to their visits. Cannot recommend the team enough. Thank you so much for all you do!

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you for your lovely feedback. We will be sure to pass on your kind words to our carers!


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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Bluebird Care Solihull & Birmingham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Bluebird Care Solihull & Birmingham is calculated as follows: ( (67 Excellents x 5) + (9 Goods x 4) ) ÷ 76 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Solihull & Birmingham is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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Frequently Asked Questions about Bluebird Care Solihull & Birmingham

What Type of Services does Bluebird Care Solihull & Birmingham offer?

Bluebird Care Solihull & Birmingham offers Home Care.

How many Carers does Bluebird Care Solihull & Birmingham employ?

Bluebird Care Solihull & Birmingham employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Solihull & Birmingham to verify any information. View our terms and conditions. Bluebird Care Solihull & Birmingham has a Platinum Service – more info.