Bluebird Care Solihull & Birmingham

Zenith House, Highlands Road, Solihull B90 4PD
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9.9 48 Reviews
  • Bluebird Care Solihull & Birmingham, Solihull
Bluebird Care Solihull provides high-quality homecare and support services to keep clients safe and comfortable in their own homes. Areas they cover include Solihull, Shirley, Knowle, Dorridge, Meriden, Hampton-in-Arden, Balsall Common and Olton. They also cover a large area of Birmingham, including Edgbastin, Harborne, Kings Heath, Moseley, Northfield and Kings Norton.

They offer a unique choice of flexible home care and support services tailored to the needs of the individual, 24 hours a day, 365 days a year.

The service can range from a 45-minute visit to a night-sitting service to 24-hour live-in care. Care can be provided to cover a short-term illness, or respite care because the usual carer is having a break. Whatever the need, the dedicated home care team are happy to discuss all requirements. With exceptional attention to infection control measures, customers can be rest assured they receive the best in protection and safety.

With kindness and compassion, the highly-trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team allows clients to be themselves, doing the things they love, safe in the comfort of their own home.

Contact the team to see how they can help.

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Care Provided by Bluebird Care Solihull & Birmingham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Narbir Virk (Operations and Registered Manager)

Funding & Fees Guide for Bluebird Care Solihull & Birmingham

  • Prices

  • Our hourly visits start from £33.75 per hour.

  • Fees vary depending on type of are required (hourly, long sits, live in care etc).


    Fees are finalised following a client care consultation to ensure we provide the right level of care to meet our clients’ needs.

Bluebird Care Solihull & Birmingham Reviews (48)

Total of 48, showing 41-48
9.9

Bluebird Care Solihull & Birmingham has a Review Score of 9.9 (9.882) out of 10, based on 13 reviews in the last 2 years. Over all time Bluebird Care Solihull & Birmingham has 48 reviews.

Overall Experience

  • 40
  • 8
  • 0
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Date Published

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36

Review from Rowena D (Daughter of Client) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been receiving care on and off from Bluebird Care (Solihull) for about two years. In that time I have never felt the need to complain about anything. The carers have been wonderful to dad treating him with the utmost respect and with dignity. The office staff are very easy to talk to and do
exactly what they are asked to do.

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Review from Kate K (Daughter of Client) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your carers noticed my father needed a nurse to come and see him. They let the officer know this and let me know. They then called out a district nurse to come out and see dad. What they did was above and beyond their duties and I will always be thankful to them. Excellent service.

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Review from Ronald D (Client) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Bluebird (Solihull) for three and a half years. Throughout this time, I have had little to criticise or complain about. Overall, the carers, and there has been a wide variety, have been helpful, skilful and knowledgeable. It has always been a real pleasure to be greeted a smiling Bluebird
face bringing friendship and companionship! I would always give my very best recommendations to Bluebird Solihull.

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Review from Stella R (Client) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is an immediate response to our initial enquiry and the carers have been most kind and efficient. I need help to sit up and dressed and also to get to bed. Both of these services have been provided and I am very happy with the way in which their tasks have been carried out.

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Review from W L M (Client) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has attended my wife in the past months. Sadly, she passed away in July 2016. As my own health deteriorated in 2017, the very good experience of Bluebird Care was again sought and my experience has been first class throughout. I would recommend the service to anyone.

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Review from R M (Client) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having this company for five years and find that all the staff and carers are supportive towards me.
They always arrive on time.
They are excellent in looking after me.
No task is too much for them.
I have recommended this company to some of my friends who need a helping hand.

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Review from Darryl J (Client) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent carers who looked after my mother three visits per day. Excellent communication if there are any problems. They made sure my mom was showered and dressed in different clothes always.
The report book was always completed, clear and legible.

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Review from Stella (Client) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came home last June 2015 having spent 6 months in a nursing home following a month in hospital. My social worker provided a list for care agencies and we phoned the first 3. Bluebird Care (Solihull) was the one who immediately arranged for an assessment of my needs and subsequently agreed to provide
care twice a day in the morning to help me wash and dress and at night to wash and put me to bed. I chose the time and length of visit and now receive a list of times and names of the carers every week. Occasionally the visits have not materialised on time but this very rarely happens and I have found all my carers very kind and capable and many of them I now look upon as friends. I am now waiting for a hip replacement and have already been told that I shall have no worries as "we shall look after you when you come home." Without any hesitation I recommend Bluebird Care (Solihull).

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Bluebird Care Solihull & Birmingham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Bluebird Care Solihull & Birmingham is calculated as follows: ( (67 Excellents x 5) + (9 Goods x 4) ) ÷ 76 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Solihull & Birmingham is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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