Nurseplus Care at home Gosport

Office 1 & 7A Basepoint, Aerodrome Road, Gosport PO13 0FQ
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9.8 36 Reviews
  • Nurseplus Care at home Gosport, Gosport
Nurseplus Care at home Gosport offers a practical and affordable alternative to moving into a residential setting helping you to keep your independence. Whether you require weekly, daily or Live-in care, the team can build a unique plan to suit your every need that allows you to continue living in the comfort of your own home.

Nurseplus Care at home support a number of local families, both adults and children, with anything from personal care and companionship to complex care.

The team will work with you to understand your requirements, likes and dislikes to handpick your care team so they can help you to continue doing all the things you love such as staying active, socialising or cooking your favourite meal.

Nurseplus Care at home Gosport provide homecare support in Gosport, Fareham, Portsmouth, Stubbington, Titchfield, Lee on Solent, Portchester, Hillhead, Warsash, Locks Heath and the surrounding areas.

Call the friendly local branch today and see how Nurseplus can help.

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Care Provided by Nurseplus Care at home Gosport

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Bethany Jones (Registered Manager)

Funding & Fees Guide for Nurseplus Care at home Gosport

  • Prices

  • Visiting care from £28.95 per hour & Live-in care from £1,295 per week

Nurseplus Care at home Gosport Reviews (36)

Total of 36, showing 1-20
9.8

Nurseplus Care at home Gosport has a Review Score of 9.8 (9.815) out of 10, based on 16 reviews in the last 2 years. Over all time Nurseplus Care at home Gosport has 36 reviews.

Overall Experience

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Review from Suzi H (Daughter of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The homecare coordinator and the team have gone above and beyond our expectations with my mum's care package. They understand her issues and her reluctance to accept the help she needs and are so good with her; it is amazing! They address our concerns, without judgment, quickly and to conclusion. They
have organised her meds, her OH equipment and her fall alarm. They even gave medication to the cat for a few days!

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you for your kind words. We're so pleased to hear that our team has exceeded your expectations and that your mum is receiving the care and support she needs. Understanding each person's unique needs is at the heart of what we do, and we're glad we could help make things easier for your family. We truly appreciate your trust in Nurseplus Care at Home. Please don't hesitate to reach out if there's anything more we can do.


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Review from Sarah P (Daughter of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank NursePlus Care at home Gosport enough for the wonderful live-in carers they have supplied for my mother over the last year. They have the right balance of enabling her independence as much as possible but being there for the tasks she needs help with. It is a weight off my mind as I know
she is safe and happy enabling me to enjoy my visits as a daughter rather than a carer.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you for your kind words. We're so pleased to hear that our live-in care has provided your mother with the right balance of independence and support, giving you peace of mind and allowing you to enjoy your visits as a daughter. Your feedback means so much to our team, and we're grateful for your trust in our care. Please let us know if there's ever anything more we can do to help.


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Review from Sara M (Daughter-in-law of Client) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been navigating the care system to get the best outcomes for my mother-in-law and it has been a nightmare. The previous care agency was shocking and I have had to report to Highlight bad practice. However, Nurseplus in Gosport has shown me there are good service providers out there.
The manager
has been amazing offering nothing but total support, advice and compassion just what you need in a time of uncertainty.
I would 100% recommend Nurseplus Gosport to anyone who needs care or anyone's relatives who need it. Well done, keep up the good work.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you so much for taking the time to share your experience with Nurseplus Care at Home in Gosport. We're truly sorry to hear about the difficulties you faced with the previous care agency, but we are delighted that our team could provide you with the support and compassion you needed during such a challenging time. Your kind words about our manager and the service you received mean the world to us. We pride ourselves on delivering high-quality care and ensuring our clients and their families feel supported every step of the way. It's wonderful to know that you would recommend us to others; your trust is greatly appreciated. We will continue to strive for excellence and provide the best possible care for our clients. Thank you once again for your positive feedback, and please do not hesitate to reach out if you need any further assistance.


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Review from Mary B (Sister of Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is paralysed on his right side and has Aphasia following a stroke in 2007. He has been very well supported by Nurseplus for many years, enabling him to live a reasonably independant life. He has one main carer who is excellent, as are other carers. Unfortunately, he has no immediate family
to support him.
Recently my brother fell from his wheelchair. His carer picked up the massive bruising on his paralysed side reporting it to her office.
He was met at the nearest medical centre, supported through admission to A&E, and visited later. Immediate care and support were given when he was discharged the following day, and extra support was given until I got there. We were supported through a visit from an occupational therapist, and an excellent suggestion was made for my brother's future safety. He has continued support when OT visits. His lifeline was repaired instantly.
I live in Scotland and visit regularly, it is a great relief to know there is such excellent support in cases of emergency.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you so much for your thoughtful and detailed review. We are incredibly grateful for your kind words and are pleased that we've been able to provide your brother with the care and support he needs to live as independently as possible. It's great to hear that his main carer, along with our team, has been able to offer consistent and compassionate care over the years. We understand how concerning it must have been when your brother experienced the fall, and we're glad that immediate action was taken to ensure his safety and comfort. It's our priority to provide quick, reliable care in such situations, and it's wonderful to know that the extra support given, including the occupational therapist's involvement, was helpful. We understand the challenges of living far away, and we're so happy we can give you peace of mind knowing that your brother is in good hands. Please don't hesitate to reach out if there's anything else we can do to support him or yourself in the future.


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Review from H O (Daughter-in-law of Client) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was treated with respect, dignity and care when he was at home and Nurseplus were looking after him. We were recommended Nurseplus by the hospital. He had his care increased, and at the time of his passing, he was having two carers - four times a day. Nurseplus are professional and
organised - from the carers to the staff in the office. We talked and communicated regularly with Nurseplus as a family. All staff were friendly and hardworking. Thank you.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you for sharing your experience during such a difficult time. We are deeply touched by your words and grateful that we could be there to support your father-in-law with the respect, dignity, and care he deserved. It means a great deal to our team to know that we were able to provide the necessary care and communication to make this time as comfortable as possible for your family. Please know that our thoughts are with you and your family.


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Review from Alan B (Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the same care worker - top-notch - twice a week and she is absolutely brilliant. She takes me out and is kind, caring and reliable. I thoroughly enjoy my trips out with her because the service is fantastic.
I would recommend Nurseplus wholeheartedly.
Just so you know, I have no affiliation
other than as a satisfied client.

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Review from Sam K (Mother of Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience has been super positive. The carers that have been assigned to us have been so friendly and helpful, just a pleasure to have in our home. This week I had an issue that required me to be at work unexpectedly and Nurseplus covered my daughter's care at short notice which was amazing
service to receive. This company has given my family a new lease of life, my daughter has the best care (more like friends) which allows me to work knowing she is happy and safe. I wish I could stress more how supported I feel in the hands of Nurseplus! Thank you all.

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Review from Peter T (Client) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is overall, I've used three care companies in total and Nurseplus is by far the best. The office is well-managed and communicative, the office manager is often the one who answers the phone, which I believe is a good thing as it means she has her finger on the pulse. The carers are a mix between
family, friends and relatives, with just the amount of professionalism required. I'm lucky enough to have one dedicated carer who is without doubt a godsend, currently I cannot rate the company high enough. In conclusion I would say Nurseplus is outstanding in my opinion.

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Review from Graham M (Client) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As usual, lack of communication with time slot changes. I haven’t got a problem with changing time slots, I just would like to be told it’s happening so I can be organised, especially when the time has been put forward. Otherwise good, no problems with the staff that come to me.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Gosport

Thank you for taking the time to review us, we appreciate all feedback and use it to improve the service we offer. We believe that the branch team have already been in contact regarding the time slot changes and have resolved this for you. If there is anything further that you need, please do not hesitate to get in touch.


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Review from Mark W (Son of Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

There is overall a desire to deliver excellent care and support, however this is often constrained by the delivery from some staff that seems to be less than satisfactory. Some of the staff are excellent; professional, competent and attend to the details. However, within the last month there have been
examples of carelessness, i.e. leaving soiled pads in bags at the end of my mothers' bed, insisting on leaving packs of pads in the room with my mother, which degrades her dignity, leaving things out of reach, such as her glasses, or the bed adjustment switch. Additionally, I become concerned when they are replenishing her juice cups, that they do not wash out the cup, but simply refill it. I am concerned that not all staff appear to have read the care plans, and with the new on-phone information, it seems too easy for some to scroll through and tick the box, rather than being aware of actually what is required, what this means and why it can be important.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Gosport

Thank you for taking the time to leave us feedback, we value it greatly and are committed to using this to improve the service we offer. We believe that the issues you raised have been dealt with and rectified by the branch already but please do not hesitate to get in touch with the team should you have any issues.


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Review from Dale M (Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurseplus are a very good company and they are some fantastic carers. One is really caring and does everything I tell her to. She goes above and beyond. She cooks dinner for me and takes me out shopping.

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Review from Kathryn H (Mother of Client) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the first time that I had used Nurseplus and I found them to be friendly, prompt, reliable, helpful, fun, and professional and would happily use them again. I highly recommend Nurseplus Care. Thank you to the staff.

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Review from A W (Mother of Client) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always have wonderful carers. My daughter is 17 and is a typical teenager. They play Xbox, bake, go out on the buses, gym and play games. Every single carer has been amazing. My daughter's confidence has grown so much. We are very lucky to have them.

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Review from Jean-Paul D (Husband of Client) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now two years that my wife has been under the care of Nurseplus Care at home. My wife has dementia and can be very difficult (particularly in the morning) as she is totally dependant on care because she is not mobile at all. Despite that, the carers always look after her with great care and understanding
of her condition and its related problems and always ensure I am okay as well as I do not have anyone else to help me. Because of this care I am able to keep my wife at home and I always look forward to their visits and appreciate that they take the time to make small talk with me. I, like many others, would highly recommend Nurseplus Care at home to anyone who needs care and support. Thank you to all the team, always ready to accommodate.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Gosport

Thank you for taking the time to leave us a review, we really do appreciate it. We're so glad that the Gosport team have been able to help you and your wife in the way that you need. Please do let us know if there is anything else we can support you with.


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Review from K M (Client) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, most staff are very caring and helpful.
One or two can be a bit rough when rolling me.
Most are very friendly and helpful.
Queries have been taken care of.
Most have been very thoughtful and caring to me after the death of my brother and have been very helpful with looking after Audi
my cat and Charlie my tortoise.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Gosport

Thank you for taking the time to leave a review, we really do appreciate it - we have taken note of your comment and ensure that the team take more care when rolling you.


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Review from Lynn W (Wife of Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided.
The carers that he has had over time have been lovely. All I have wanted is for the amount of carers to be limited to a hand full as he suffers from Alzheimer’s. It helps him if he remembers faces. With the better weather, he has been taken out which he loves.
This gives me some time to myself which I appreciate so much. There have been times when I have not been told that the carer has been changed or the time has been changed. This seems to have been taken on board as yesterday I was informed that there was a change. I really appreciated the call. Please continue with this service I am happy.

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Review from V J (Daughter of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous caring and friendly carers, they treat Dad with respect and are super friendly and helpful, nothing is too much trouble and they never rush to get things done. He really looks forward to their visits, the agency is well run, prompt in communications both to us his family and to Dad. Thoroughly
recommend.

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Review from Sarah L (Daughter of Client) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurseplus - Homecare Services (Gosport) is the second care agency my Father has used and it is far superior to the previous one. All carers are excellent, friendly, thorough, prompt and look after my Dad brilliantly. He really looks forward to their visits and talks warmly of the friendly relationships
they have built. They have played an important part in his recovery, both physically and psychologically. On an organisational level, the agency is very well organised, thorough and communicates well. My Dad gets a list each week of who will visit and what time, which is excellent. The carers are always on time, sometimes early as Dad has told them this is okay and they always stay as long as they need to, no sense of they just do the bare minimum and leave. Their information gathering is thorough, with a detailed folder completed at the beginning of the contract and staff completing the care record during each visit, so I can also see what is happening. Overall we are extremely happy with the care my Dad receives. Thank you!

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Review from James A (Husband of Client) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been receiving support from Nurseplus - Homecare Services (Gosport) for the last six weeks and we have been delighted with the support we have received from the carers who have been friendly and compassionate with an excellent level of professionalism. This was highlighted when an incident
occurred whilst two carers were attending to my wife, not only were they giving me good advise but they stayed to give details to the paramedics and give support which was very much appreciated.

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Review from C C (Client) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care very helpful, supportive and kind. Ready to do any extra aid if needed. Without this aid, life would be very difficult and I would struggle to shower or wash and dress, so essential for a normal life.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Nurseplus Care at home Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Nurseplus Care at home Gosport is calculated as follows: ( (81 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 92 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Gosport is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Beth

Beth Jones

Job Title: Branch Manager

Joined: 2022

My care journey started in 2017 when I began working nights as a care assistant, working with residents with dementia and Alzheimer’s. I then moved on to working days in a nursing home in early 2018 providing care for different needs including angel-man syndrome and severe learning difficulties.


Whilst there, I also took on the role of activity therapist and home hairdresser. This meant each day was different and I was lucky enough to build a much deeper bond with residents and their families. Due to having different roles in the home, I was also involved in putting together risk assessments and dealing with different professionals, which gave me some (if only a little) knowledge when starting with Nurseplus.


Working in a nursing home and seeing the difference in clients who were able to rehab and return home made me curious about different areas of the care industry that were available. I came across the coordinator position with Nurseplus and decided to go for it and so far have loved every minute of it!


Keeley

Keeley Laycock

Job Title: Homecare Coordinator

Joined: 2023

I first joined the health and social care industry in 2018, I worked as a support worker, supporting adults with learning disabilities and complex health needs. I then transferred to another home as a lead support worker, this was supporting adults with mental health and learning disabilities, my role as a lead support worker also included staff management. After gaining 2 years’ experience in that role I then became the deputy manager, my job role entailed the running of the home alongside the manager. A year after that I became the cover manager for the same home and I fulfilled this role for 9 months, I decided that I wanted a career change and I applied for the care coordinator role within Nurseplus and I was successful.


I really enjoy working in health & social care and I find it very rewarding to help and support individuals to live their lives to their full potential.


Since joining Nurseplus Care at home I have found the job role challenging but I am really enjoying my role!


Amie

Amie Bodle

Job Title: Home Care Coordinator

Joined: 2024

I began working as a home care worker when I was 16 years old back in 2015, working with clients who had dementia in their own homes. From this, I went on to work as a health care support worker at Queen Alexandra Hospital and then went on to work in supported living and residential services, working with adults with learning disabilities. I enjoyed being able to build strong relationships with clients and going the extra mile to ensure that each and every client lives the best life possible.


I have previously worked with a range of clients, varying from domestic abuse to learning disabilities to working with Mental health patients in hospitals. When the position came up with Nurseplus as Home Care Coordinator I decided to go for it to challenge myself with something different; I have enjoyed meeting the clients and their families and also meeting the carers that all work incredibly hard to achieve the best for the clients.


Frequently Asked Questions about Nurseplus Care at home Gosport

What Type of Services does Nurseplus Care at home Gosport offer?

Nurseplus Care at home Gosport offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Gosport employ?

Nurseplus Care at home Gosport employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Gosport to verify any information. View our terms and conditions. Nurseplus Care at home Gosport has an Enhanced Service – more info.