Nurseplus Care at home Gosport

Office 1 & 7A Basepoint, Aerodrome Road, Gosport PO13 0FQ
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9.8 36 Reviews
Nurseplus Care at home Gosport offers a practical and affordable alternative to moving into a residential setting helping you to keep your independence. Whether you require weekly, daily or Live-in care, the team can build a unique plan to suit your every need that allows you to continue living in the comfort of your own home.

Nurseplus Care at home support a number of local families, both adults and children, with anything from personal care and companionship to complex care.

The team will work with you to understand your requirements, likes and dislikes to handpick your care team so they can help you to continue doing all the things you love such as staying active, socialising or cooking your favourite meal.

Nurseplus Care at home Gosport provide homecare support in Gosport, Fareham, Portsmouth, Stubbington, Titchfield, Lee on Solent, Portchester, Hillhead, Warsash, Locks Heath and the surrounding areas.

Call the friendly local branch today and see how Nurseplus can help.
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Care Provided by Nurseplus Care at home Gosport

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Bethany Jones (Registered Manager)

Funding & Fees Guide for Nurseplus Care at home Gosport

  • Prices

  • Visiting care from £31.45 per hour & Live-in care from £1,495 per week

Nurseplus Care at home Gosport Reviews (36)

Total of 36, showing 21-36
9.8

Nurseplus Care at home Gosport has a Review Score of 9.8 (9.815) out of 10, based on 16 reviews in the last 2 years. Over all time Nurseplus Care at home Gosport has 36 reviews.

Overall Experience

  • 27
  • 7
  • 2
  • 0
  • 0

Date Published

36
2
7
16
20

Review from S W (Daughter of Client) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurseplus provide care for my mother while I am at work. They are always punctual and provide excellent care. Mum is less anxious and more settled with their visits. They leave detailed notes that keep me up-to-date. We have the same carers which provide stability for Mum. I can go to work knowing she
is in good hands.

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Review from S B (Daughter of Client) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurseplus provided a caring service and understood the need for routine and sympathetic management of my mother's dementia. The carers were great and nothing was too much trouble. They looked clean and tidy in a smart uniform. My mother was well cared for. Thank you.

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Review from G H (Client) assisted by family/friend published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurseplus presents a consistent service which, to my personal knowledge, exceeds all other local agencies. Every carer is respectful but at the same time, friendly.
We were concerned that having strangers coming into your home three times a day would be overwhelming and intrusive but this is definitely
not the case. All the carers we have met have been anxious to please and concerned for my comfort.

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Review from David W (Son of Client) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Godo care and friendly service.

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Review from William C (Husband of Client) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife has been bed bound, the pressure on me, of course, is fairly heavy, though glad to do whatever. Having said that, the four visits a day by the excellent nurses has been greatly appreciated by me. They all deserve a gold medal. Many, many thanks from me.

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Review from Ash A (Husband of Client) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The majority of the visiting carers are satisfactory to good, but the office administration is extremely poor, often having difficulty to cover all calls. Staff turnover is generally high.

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Review from Angela O (Friend of Client) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurseplus has been providing the personal care for the friend who lives with me for a number of years. We find the carers to be very personable and conscientious and always concerned to provide the care exactly as the client requires and likes it. Even if short staffed through sickness or the recent
bad weather Nurseplus has never let us down or failed to send a carer.

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Review from M G (Wife of Client) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurse supplied is always on time, smart and easy to communicate with.
Have felt confident in leaving my husband in their care.

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Review from Maureen R (Client) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, gives me much needed respite care as I leave my husband in safe hands for a couple of hours while I can choose what I wish to do with the time.

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Review from Stephen G (Brother of Client) published on 15 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have managed my brothers support from Australia for many years. Nurse Plus has provided excellent care 7 days a week. They have been responsive to any changes in care requirements, acting quickly to ensure high-quality support for my brother. I have dealt with a number of agencies over a period of
20 years and regard Nurse Plus as the very best agency I have encountered in the UK to date.


My elderly parents living in Gosport recently started using Nurse Plus for an hour a day on my recommendation, and all the family are pleased with the service.


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Review from Margaret L (Client) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good.
The nurses are all polite and helpful.

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Review from Phil L (Son of Client) published on 13 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, 83, has been using Nurseplus Gosport for approximately 13 months with between 9 and 14 visits per week during that time. Overall, I am very satisfied with the service provided for my mother. The nurses have all been professional and my mother has had no issues with any staff helping her.

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Review from Ursula J (Client) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a client with Homecare Services (Gosport) since June 2017.
The carers are pleasant and helpful fulfilling their role in my life. The office staff are ready to help with queries should the need arise.
I now know a lot of the carers and look forward to their company in as friends whilst
doing their work.

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Review from Therese H (Client) published on 15 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are professional. They are generally on time, they always wear a uniform. They treat me with respect at all times.

Reply from Aimee Spicer, Marketing Manager at Nurseplus Care at home Gosport

Thank you for your review Therese. We're pleased you had a positive experience.


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Review from Margaret B (Daughter of Client) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is partially deaf and unable to hear the telephone to full potential. I will say on her behalf that the care provided morning and afternoon is first class. The care she receives is excellent. The staff at Nurse Plus are wonderful. Nothing is too much trouble - if answers are needed, they give
100% in helping sort things out. We can't fault them. Angels they are!!!

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Review from F L (Daughter of Client) assisted by family/friend published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, we are very satisfied with the service that they provide.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Nurseplus Care at home Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Nurseplus Care at home Gosport is calculated as follows: ( (81 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 92 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Gosport is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nurseplus Care at home Gosport

News (3)

News

Previous Events

There are no previous events for Nurseplus Care at home Gosport

Meet the Team (3)

Beth

Beth Jones

Job Title: Branch Manager

Joined: 2022

My care journey started in 2017 when I began working nights as a care assistant, working with residents with dementia and Alzheimer’s. I then moved on to working days in a nursing home in early 2018 providing care for different needs including angel-man syndrome and severe learning difficulties.

Whilst there, I also took on the role of activity therapist and home hairdresser. This meant each day was different and I was lucky enough to build a much deeper bond with residents and their families. Due to having different roles in the home, I was also involved in putting together risk assessments and dealing with different professionals, which gave me some (if only a little) knowledge when starting with Nurseplus.

Working in a nursing home and seeing the difference in clients who were able to rehab and return home made me curious about different areas of the care industry that were available. I came across the coordinator position with Nurseplus and decided to go for it and so far have loved every minute of it!

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Keeley

Keeley Laycock

Job Title: Homecare Coordinator

Joined: 2023

I first joined the health and social care industry in 2018, I worked as a support worker, supporting adults with learning disabilities and complex health needs. I then transferred to another home as a lead support worker, this was supporting adults with mental health and learning disabilities, my role as a lead support worker also included staff management. After gaining 2 years’ experience in that role I then became the deputy manager, my job role entailed the running of the home alongside the manager. A year after that I became the cover manager for the same home and I fulfilled this role for 9 months, I decided that I wanted a career change and I applied for the care coordinator role within Nurseplus and I was successful.

I really enjoy working in health & social care and I find it very rewarding to help and support individuals to live their lives to their full potential.

Since joining Nurseplus Care at home I have found the job role challenging but I am really enjoying my role!

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Amie

Amie Bodle

Job Title: Home Care Coordinator

Joined: 2024

I began working as a home care worker when I was 16 years old back in 2015, working with clients who had dementia in their own homes. From this, I went on to work as a health care support worker at Queen Alexandra Hospital and then went on to work in supported living and residential services, working with adults with learning disabilities. I enjoyed being able to build strong relationships with clients and going the extra mile to ensure that each and every client lives the best life possible.

I have previously worked with a range of clients, varying from domestic abuse to learning disabilities to working with Mental health patients in hospitals. When the position came up with Nurseplus as Home Care Coordinator I decided to go for it to challenge myself with something different; I have enjoyed meeting the clients and their families and also meeting the carers that all work incredibly hard to achieve the best for the clients.

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