Private Personal Assistance Ltd (PPA)

The Old Police Station, 1 Long Lane, Sedbergh LA10 5AL
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9.2 4 Reviews
  • Private Personal Assistance Ltd (PPA), Sedbergh
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Care Provided by Private Personal Assistance Ltd (PPA)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Private Personal Assistance Ltd PPA
  • Person in charge
  • Kay Bromfield (Registered Manager)

Funding & Fees Guide for Private Personal Assistance Ltd (PPA)

  • Prices

  • £35.00 per Hour
    £30.00 per 3/4 Hour
    £25.00 per 30 Mins

  • 50p Per mile
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Private Personal Assistance Ltd (PPA) Reviews (4)

9.2

Private Personal Assistance Ltd (PPA) has a Review Score of 9.2 (9.163) out of 10, based on 4 reviews in the last 2 years. Over all time Private Personal Assistance Ltd (PPA) has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
4
4
0

Review from Freddie E (Daughter of Client) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The office administrator and the PPA team have been fantastic in looking after our mum who has early-onset Alzheimer's. They visit her daily and have become like friends who help make her life more manageable at home. particular member of staff ensures my brother and I stay in the loop which makes
all the difference knowing she is in good hands as we don't live locally, and nothing is ever too much trouble. We are very grateful to the whole team and their hard work - thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dianne C (Daughter of Client) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy that Dad is cared for in a way that makes it possible for him to remain happily in his own home in his old age whilst having issues with his mobility, sight, continence and dementia. He has several carers come into his home 3 times a day and he welcomes them as it is a pleasure for him
to chat, he feels they are his friends. He is at a stage when he can't really do anything for himself so he is fully reliant on the help he receives, for which we are truly grateful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Patricia B (Friend of Client) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff who provide daily care to my friend are professional and courteous. They go above and beyond when required. They ensure that all their needs are catered for in a timely fashion. The day-to-day management of the team comes across as well-managed and organised. Always extremely helpful on
the occasions I've had to contact them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Son of Client) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all the carers at Private Personal Assistance Sedbergh, they are very compassionate, caring and look after my father really well. They are always on time and nothing is too much trouble and they treat my father with dignity and respect. Would highly recommend PPA to anybody needing
carers. They don't mind helping out doing extra visits as well if I am away on holiday. Having them help care for my father has been a great help to me and my father. We get a great service as well from the office and management team as well. I look forward to PPA continuing to care for my father.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Private Personal Assistance Ltd (PPA) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Private Personal Assistance Ltd (PPA) is calculated as follows: ( (22 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Private Personal Assistance Ltd (PPA) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Private Personal Assistance Ltd (PPA)

What Type of Services does Private Personal Assistance Ltd (PPA) offer?

Private Personal Assistance Ltd (PPA) offers Home Care.

How many Carers does Private Personal Assistance Ltd (PPA) employ?

Private Personal Assistance Ltd (PPA) employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Private Personal Assistance Ltd (PPA) to verify any information. View our terms and conditions. Private Personal Assistance Ltd (PPA) has a Basic Service – more info.