Support at Home

Unit 14, Mulberry Avenue, Turnstone Business Park, Widnes WA8 0WN
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9.6 16 Reviews
Support at Home offers high-quality services to adults aged 18+ living in their own homes or another establishment.

People who use its services may have social needs and/or care needs including physical and mental health. Social care ranges from shopping to assistance with making and attending appointments.

The organisation also offers companionship, domestic duties, personal care, assistance with medication, continence care, escort for shopping and errands, respite care and a live-in service 24/7.

Support at Home was established in 2011 with a vision to provide consistent high-quality care. They now operate in the Liverpool, Halton and Frodsham areas.

For more information please contact Support at Home.
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Care Provided by Support at Home

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Support at Home Ltd
  • Person in charge
  • Nicola Beal (Registered Manager)

Funding & Fees Guide for Support at Home

  • Prices

  • £16.50 to £26.40 per hour

  • We're proud to be a local, award-winning, family-run care provider serving the Liverpool and Halton areas. Our commitment to our clients runs deep, and we strive to deliver nothing short of exceptional care. As a family-run company, we hold genuine family values close to heart. Our standard fees are £26.40 per hour, Being a private provider grants us the flexibility to operate beyond rigid contracts. This freedom allows us to cater to clients paying privately, receiving funding through CHC, or those receiving direct payments, offering a level of adaptability rarely found in more constrained structures.

Support at Home Reviews (16)

9.6

Support at Home has a Review Score of 9.6 (9.590) out of 10, based on 10 reviews in the last 2 years. Over all time Support at Home has 16 reviews.

Overall Experience

  • 11
  • 4
  • 1
  • 0
  • 0

Date Published

16
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10
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6

Review from T H (Son of Client) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service.
Very professional and friendly staff.

Reply from Wayne Beal, Director at Support at Home

Thank you for your kind words! We're delighted to hear that you had an excellent experience with Support at Home. Our team takes great pride in providing professional and friendly care, and your feedback means a lot to us.


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Review from Jackie W (Daughter-in-law of Client) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that attend my in-laws are all very professional, kind, supportive and above caring. As a family over the communications I receive from Support at Home and the carers themselves is both helpful and enders me to maintain the standard of care needed and continue with supporting my in-laws at
home. Would recommend the service and take this opportunity to say thank you.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your kind and thoughtful review. We are delighted to hear that you are happy with the care and support our team provides to your in-laws. Our carers take great pride in being professional, kind and supportive and it's wonderful to know their efforts have made such a positive impact. We are also glad that our communication has been helpful in enabling you to continue supporting your in-laws at home. Your recommendation means the world to us and thank you for taking the time to express your appreciation-it truly motivates us to maintain and even exceed the standards of care we strive for.


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Review from Helen P (Daughter of Client) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Support at Home provided care for my mum over the last few years. The ladies were so kind and lovely to her and she was able to build good relationships, even friendships with them. The team were an amazing support to the family during Mum's last few weeks and went above and beyond to make sure Mum
had the care she needed, in order to remain at home. Massive thanks to all the carers and the office staff. Keep up the good work!

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your heartfelt review. It means the world to us to know that our team was able to support your mum and your family in such meaningful ways. Building genuine connections and providing compassionate care are at the heart of what we do, and we're incredibly grateful to have been part of your mum's journey. Your kind words motivate us to continue giving our best every day, Thank you for trusting us with her care.


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Review from T S (Client) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Support at Home since 2018, I love all my carers, they have given me lots of support with day-to-day things and things I struggle with. The office staff and owners are amazing and I hope I'm with them for a long time. I see them all like family as I don't have any. I look forward to
them coming to brighten up my day and hope I never lose them as I struggle a lot. Always there to help and on the phone if I need then in the office.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your heartfelt review! It means the world to us to hear how much of a positive impact our carers and office staff have had on your life. We're truly honored that you see us as family, and we're so glad we can be here to brighten your days and provide the support you need. Your kind words motivate us to continue providing the best care possible, and we're grateful for the trust you've placed in us. We look forward to supporting you for many years to come.


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Review from Kelly D (Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Any problems have been dealt with straight away. A lovely team. The staff are friendly and caring. Very tolerant and pleasant. All hard-working and great company. It's a real pleasure to work with them all.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our top priority to provide friendly, caring, and professional service, and we're glad to know that we've met your expectations. Your appreciation means the world to us, and we look forward to continuing to support you with the same dedication and care.


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Review from C B (Daughter of Client) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall the care standard is good and the continuity of staff is better than the previous agency we used. The things that make me give a 3-star rating are that one of the carers really clashes with my Mum and though I have repeatedly asked for her to be minimised or removed she hasn't been. I know this
is not easy if there are staff shortages or people on holiday but it is frustrating to have my Mum repeatedly distressed by what should be a care visit. Also, I was promised that I could communicate with the carers and office via an app and a communication book left at the property. Neither of these have turned out to be reliable and the only way I can communicate efficiently seems to be by phone call to the office. This too is frustrating. Other than that I believe my Mum is happy with the care received, I find the office staff friendly to deal with and the prices are competitive.

Reply from Wayne Beal, Director at Support at Home

Thank you for your review. We're pleased that you find our care standards good and that the continuity of staff has improved compared to your previous agency. We regret the challenges you've faced with care and communication tools. We understand the importance of your mum feeling comfortable with her care team. Thank you for acknowledging staffing difficulties, especially during the holiday period. We appreciate your patience as we address the issue with the carer not well-matched to your mum. Regarding communication, Openpass is an additional tool for real-time care notes, with messages screened by the Care Manager before being shared. We aim to respond to Openpass messages the same working day or the next day if out of hours. For more info please ask. As a family-run business, we keep fees competitive while ensuring our carers receive a Real Living Wage. We are committed to improving and would love for you to re-review us once you see the changes.


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Review from O A (Client) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

One of my PAs went on long-term sick, so I had to get an agency to cover the sick PA. Therefore, my social worker suggested that I should go with Support at Home, who has been awfully helpful. Especially three ladies, as my care, is somewhat rare because I work, go to pubs, and go to meetings, which
have caused a few teething problems with setting up my care plan. We are actively working through these teething problems and it would be unfair of me to comment on the possible conclusion of these teething problems as they are still ongoing. However, I can comment on the niceness of the Support at Home staff, who are always happy to help where they can. They are surprised that they do not have many clients like me, so they must get to know me, which takes some time. Considering that I am new to Support at Home, so they are doing tremendously well.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for sharing your experience with Support at Home. We truly appreciate your understanding and patience as we work through the initial setup of your care plan. We're committed to ensuring that your unique needs are fully met and we're glad to see that our staff's dedication and willingness to help are making a positive impact. It's important to us that your care fits seamlessly into your lifestyle, so we will continue to work closely with you to resolve any ongoing challenges. Your feedback is invaluable, and we're here to support you every step of the way. Thank you again for your kind words and for choosing Support at Home.


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Review from Alison P (Sister of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend this care team. All the staff are very caring and friendly. They are a great support to our family. They are also very flexible and reliable. The staff will go out of their way to help us. Thank you so much to Support at Home.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your kind words! We're thrilled to hear that our team has been able to provide the care, support, and flexibility that your family needs. It's our pleasure to go the extra mile and we're grateful for the opportunity to make a positive difference in your lives. Your recommendation means the world to us and we'll continue to be here for you whenever you need us. Thanks again from everyone at Support at Home!


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Review from John D (Brother of Client) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great bunch of carers who are very good with my sister, my sister likes them all and gets on with all the carers, also the office staff are great, nothing is too much trouble, would certainly recommend this company to anyone who requires help and care.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your kind words! We're thrilled to hear that your sister feels comfortable and happy with our carers. It's our priority to ensure that both our clients and their families feel supported and cared for. Your recommendation means the world to us, and we'll continue to do our best to provide excellent service.


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Review from S D (Son of Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Support at Home for a few years now with varying levels of care and support required for Mum. Initially Mum required a new hip so was not very mobile. Support at Home came and prepared breakfast/evening meal for Mum and did some general tidying up. The carers were cheerful, talked
to Mum, had a laugh with Mum and generally looked after her very well. In the last month the care has become a bit more complicated with a catheter involved in the morning and draining it on day visit. The carers have taken on this responsibility and have sometimes had to go beyond when accidents have happened. They have performed these tasks willingly, ably and cheerfully. I know there are a few family members working for the organisation and I feel this makes them all want to do a good job looking after their clients and making the business work well.

Reply from Wayne Beal, Director at Support at Home

Thank you so much for your kind words! We are delighted to hear that our team at Support at Home has been able to provide excellent care and support for your mum, especially during more challenging times. We greatly appreciate your recognition of our carers' dedication and willingness to go above and beyond. Your feedback means a lot to us, and we're committed to continuing to provide the best possible care for your mum.


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Review from S W (Client) published on 6 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been with Support at Home for a few weeks and just wanted to say all the carers are lovely, trained well, and come on time to do all the tasks I need. I have had carers for 23-years, and Support at Home is by far the best. They have made me feel so much better.

Reply from Michelle Unsworth, Social Media Manager at Support at Home

Thank you for such a lovely review.
It is an absolute pleasure to be able to support you, and we are really pleased to hear that you are so happy with the service being provided and that the support workers are able to assist you as you need them to.


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Review from C M (Friend of Client) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Support at Home has been looking after my client (I’m her personal assistant) for just over 12-months now. During this time, my clients need have changed dramatically, but Support at Home have adapted to these changes to ensure my client is getting the best possible service, and all of her needs are
met. Each of the carers allocated to my client is very caring and patient. The carers often have to deal with difficult or challenging situations, which they overcome with my clients best interests at the forefront. There is a strong admin team who are always on hand to resolve any problems or issues. I would have no hesitation in recommending Support at Home to potential future clients.

Reply from Support at Home, Social Media Manager at Support at Home

Thank you for such a wonderful review.


It has been a pleasure getting to know our mutual client and working with you and other professionals in order to find a way to best support her. We are so pleased to have such lovely feedback about our Support Workers; it is lovely to know that they are as highly thought of in the community as we think of them.


It is also great to have the feedback about our office team resolving issues - this is exactly what we aim to do, without delay, so it's lovely to know that it works well for our client's and their support networks too.


Thanks again for such a lovely review and for the recommendation too.


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Review from Irene T (Son of Client) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer my mum has been attended has been excellent, and they have formed a close bond. Support at Home has been very proactive since the pandemic and has taken all necessary steps to provide PPE and any other relevant safety measures for carers when attending calls. Any issues we’ve had have been
dealt with professionally and resolved quickly.

Reply from Support at Home, Social Media Manager at Support at Home

Thank you so much for such a lovely review!
We are so pleased to hear what a fabulous professional relationship our support worker and your mum have - this is really important to us, and we are thrilled to have matched your mum with a staff member so well.
Staff and client safety has always been really important to us, and especially so during the pandemic - ensuring that PPE has been readily available to all staff members has been essential for us throughout, and it's great to know that this is acknowledged, appreciated and just as important to you - thank you for this.
We are also really glad to know that you have been able to raise any issues that you have encountered and that the processes that we have in place mean that we have been able to resolve them for you quickly. We will always welcome all feedback, both positive and negative.
Thanks again for leaving us such a brilliant review.


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Review from C P (Daughter of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Because my mum is very vulnerable, I have peace of mind knowing her carer will be there twice a day to assist her with all her needs.
This means my mum can carry on living in her own home independently, which is very important to her and to us, her family.
The last few months have been unprecedented
and very difficult I know, for all care companies and staff, there has only been one time that her carer didn’t arrive, and this was quickly addresses when I contacted you.
Mum has had a dedicated carer for some time now and is very happy knowing that the same carer attends most days.
Both mum and I are wary of ‘new’ carers who are unsure of what they need to do as Mum expects them to know about her care plan.
I like the fact that each visit is an hour slot, and we have found that all of Mums carers are really good, kind, very helpful, caring and trustworthy people.
If I have any issues, I know I can ring the office, and they will resolve it. I highly recommend your company.

Reply from Support at Home, Social Media Manager at Support at Home

Thank you so much for such a wonderful review and the recommendation that you have made.
We are so pleased that you are happy with the service and the support provided and that the continuity (which is so important to us) is working so well for you and for your Mum too. We are so proud when we read the lovely qualities that you tell us that you have found in your Mum's Support Worker's - thank you for this feedback. To know that we are supporting your Mum to maintain her independence means everything t us.
Although we are always disappointed to hear if something hasn't been right, we are always really glad to hear that our processes have worked well and to know that the issue was resolved so quickly. We are just so sorry that there was such a concern to start with - as you will know from all of your other experience with us, it's not how we operate and definitely isn't usual practice for us.
Thank you again; your review was just lovely to read.


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Review from Alison B (Wife of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite a few new faces over the last few months, the care staff complement has always included at least one familiar face for continuity.
All staff have conducted themselves professionally and provide an excellent, caring service. They take an interest in him and always attempt to engage with him
whilst involved in their caring duties. I am grateful for their bright, positive approach and hope this will continue as they continue to support me in caring for him.

Reply from Support at Home, Social Media Manager at Support at Home

Thank you so much, Alison, for such a great review.
We are absolutely thrilled to know that you are so pleased with the care and support provided to him, and we are so grateful for your understanding with regards to new Support Workers being introduced to him as our team in your area grows - we are really happy to note the continuity with existing staff members though... this is something that we pride ourselves on, and we know that it is important to you both.
He is a very special man, and we are honoured to be supporting him in the dignified, positive, caring way that he deserves. We are also grateful for the way that you welcome our Support Worker's into your home and chat to them like they are long lost friends, usually, while you are preparing whichever amazing foods you are baking that day... this is lovely to hear of and makes us know that we have got the correct Support Worker's matched with the correct families!


Thank you again.


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Review from Julie B (Daughter of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial enquiry to putting a care plan in place for Mum, I found Support at Home helpful, professional and open to listen to Mum and the family's needs. Nothing was too much trouble. We were able to meet some of the carers who would look after Mum, all in line with Covid regulations.
Since
care began, small tweaks and teething problems to the care plan have been rectified immediately. Support at Home has been responsive to any changes needed.
We have electronic access to Mum's care plan, and carers notes are provided with mum's rota of carers the week before; so that we know who is due to visit Mum the following week.
I would certainly recommend Support At Home, special recognition to one lady for her help and support.

Reply from Support at Home, Social Media Manager at Support at Home

Thank you, Julie, for taking the time to write us such a lovely review.
We are so pleased to be able to support your Mum, and are thrilled that you are so happy with the service being provided - that's really important to us.
We are also really glad to know that our processes have worked well when things haven't been quite right and that we have been able to quickly resolve any issues for you and your Mum.
We're really happy to know that you are finding having access to the electronic care plan and real-time notes so beneficial... we think it's pretty great too!
Thank you again for your review and for the recommendations - as a family run business, having such positive feedback means the world to us.


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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Support at Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Support at Home is calculated as follows: ( (42 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Support at Home is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Halton Business Awards Employer Of The Year 2024

Recipient: Support at Home

Date: Saturday 01 Jun 2024 More details

Halton Business Awards 2019

Recipient: Support at Home

Date: Friday 15 Nov 2019 More details

News (2)

News

Previous Events

There are no previous events for Support at Home

Meet the Team (15)

Nicola

Nicola Beal

Job Title: Director/Registered Manager

Joined: 2011

Nicola is the Registered Manager, Responsible Individual and one of the Directors of the company.

Nicola is involved in every aspect of developing the service. Nicola works full-time in the business and works hard to ensure that the company standards are maintained.

Nicola has worked in various roles within the Health & Social Care sector for over 25 years, including Mental Health, Nursing, Social Care and Children’s Services.

Nicola enjoys spending time with her friends and her large family, walking the dogs and enjoying the outdoors.

... Read more
Wayne

Wayne Beal

Job Title: Director/Finance & IT

Joined: 2011

Wayne is the Payroll Manager and one of the Directors of the company.

Wayne’s role also involves managing the mobile phones and software development.

Wayne enjoys walks, holidays, being outdoors, spending time with friends and family and walking the dogs Chase & Bear.

... Read more
Shirley

Shirley Lloyd

Job Title: Business Administrator

Joined: 2017

Shirley has worked for Support at Home as a Business Administrator since 2017.

Shirley supports with all aspects of Administration, mainly focussing on the safe recruitment of Support Workers and keeping files up to date on behalf of the Registered Manager. Shirley completes annual audits and supports in maintaining accurate data and records.

Shirley is at her happiest when supporting the team and keeping the databases up to date.

Shirley lives with her husband Richard and their pet cats, who they both absolutely love! She enjoys socialising and spending time with friends and family. She thoroughly enjoys going on holiday with Richard and visiting different countries.

... Read more
Lena

Lena O'Toole

Job Title: Care Scheduler

Joined: 2011

Lena has worked with Support at Home since it was first established. Lena started her time with Support at Home as a Support Worker and delivered exceptionally high care to our clients for a number of years before being promoted to Scheduler in approx. 2016.

Lena is the Scheduler for the Liverpool area, for which she manages the day-to-day schedules and rotas. Lena is responsible for ensuring rotas are complete, considering preferred times, continuity and consistency of care for all clients.

Lena also supports the Halton area when required and is a member of the On Call Team.

Lena has a Diploma in Health & Social care, Customer Services and also has her End-of-Life Certificate.

In her free time, Lena enjoys spending time with her family and often spends time with her grandchildren.

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Joan

Joan Moriarty

Job Title: Care Mentor

Joined: 2018

Joan joined Support at Home in 2018 as a Support Worker. She soon progressed to a Senior Support Worker and in 2022, Joan was promoted to Care Mentor.

Joan provides our clients with high-quality care and support in the community whilst providing our Support Workers with training and support to help them develop in their role and achieve their Care Certificate. As part of this role, Joan spends time supporting and observing our Support Workers as they carry out their roles. Joan guides and supports our team, to ensure that they can give 100% to the level of care they provide.

In her spare time, Joan enjoys making and amending clothes and upcycling furniture. Joan also enjoys travelling and has been on many cruises!

... Read more
Debbie

Debbie Edwards

Job Title: Care Supervisor

Joined: 2019

Debbie joined Support at Home as a Support Worker in 2019, after previously working in the community and in Care Homes.

Debbie progressed to a Senior Support Worker and then in 2022, Debbie was promoted to Care Supervisor.

As part of her role, Debbie is responsible for overseeing the quality of care delivered to our clients and supports the Registered Manager in ensuring high-quality care is provided to our clients.

Debbie also provides care and support to our clients in the community, which is something she loves to do. Debbie enjoys providing our clients with the level of care they deserve and supporting the staff to be the best they can be.

In her spare time, Debbie enjoys travelling with her husband, spending time with her family and attending the local gym.

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Brian

Brian Powell

Job Title: Director

Joined: 2011

Brian is one of the Directors of the business.

Brian was in the army (REME) for many years before pursuing a career in P.C.I.T. during which he progressed to Managerial and Tech Support positions.

Brian’s experience lends itself well to his role within the company, which includes managing the accounts, invoicing and all other aspects of IT support.

Brian is a keen reader and enjoys fishing, sea angling, cruising and spending time with his wife Janet, and their large extended family.

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Janet

Janet Powell

Job Title: Director

Joined: 2011

Janet is one of the Directors and was fully involved in the vision, mission, development and growth of the business.

Janet has worked in the Health & Social Care sector for most of her adult life. She has worked in various managerial roles and thoroughly enjoys being part of the Support at Home team.

It was Janet’s experience of working in Domiciliary care that was the inspiration behind this family-run business.

Janet has now retired and enjoys spending time with the family, her children, grandchildren and great-grandchildren. Janet also enjoys arts and crafts, walking and spending time with her husband, Brian.

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Declan

Declan Beal

Job Title: Finance Manager

Joined: 2011

Declan is currently working as finance manager at Support at Home. As part of this role, he is responsible for ensuring that the Support Worker rotas are completed weekly, in line with the client's requirements. Declan is responsible for ensuring that all clients receive their calls at the planned time and that all client's schedules reflect continuity and consistency of care.

In his spare time, Declan enjoys fishing, gaming, watching TV, socialising with friends and family and going for days out.

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Emily

Emily Bebbington

Job Title: Recruitment manager

Joined: 2018

Emily has been working with Support at Home since January 2020. As part of her role as a Recruitment Manager, Emily is responsible for advertising, arranging and holding interviews. Emily screens and selects appropriate Support Workers for the team, ensuring only people who share our core values are welcomed into the team.

Emily manages the Recruitment Assistant and Administrator, ensuring safe and adequate recruitment. Emily also arranges and conducts the Support Worker Orientation and Training programme and supports the ongoing supervision of Support Workers.

Emily manages the Social Media and Marketing Support at Home and is currently studying for a Marketing Degree.

Emily enjoys spending time with her friends & family, socialising and attending music events.

... Read more
Emma

Emma Keogh

Job Title: HR Manager

Joined: 2021

Emma joined Support at Home in 2021 as the HR Manager.

Emma has years of experience in management, dealing with all aspects of management, including HR.

As part of her role with Support at Home, Emma manages attendance, supervisions and all employment-related matters. Emma also supports the training and development of staff. Emma supports our team of Support Workers in completing their Health & Social Care Qualifications and makes applications for the funding and development of our team.

In her spare time, Emma enjoys spending time with her family, days out, socialising and shopping.

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Nicola

Nicola Moriarty

Job Title: Care Manager

Joined: 2021

Nicola joined Support at Home in April 2021 as a Support Worker. Nicola supported our clients in the community and progressed to Care Manager in 2023.

Nicola has a wealth of experience, having worked within the care sector for a number of years.

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Georgina

Georgina Wright

Job Title: Care Scheduler

Joined: 2018

Georgina joined Support at Home in July 2018 as a Support Worker. Georgina enjoys supporting our clients in the community and plays an important role in providing our clients with quality care.

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Chelsea

Chelsea O'Toole

Job Title: Care Scheduler

Joined: 2020

Chelsea joined Support at Home in July 2020 as a Support Worker. Chelsea enjoys supporting our clients in the community and plays an important role in providing our clients with quality care.

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Kerry

Kerry Powell

Job Title: Administrator

Joined: 2016

Kerry joined Support at Home in 2016 as an Administrator. Her main responsibilities are creating files/folders and maintaining paperwork. Kerry monitors the alerts that are generated in the system and verifies that visits have taken place.

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Frequently Asked Questions about Support at Home

What Type of Services does Support at Home offer?

Support at Home offers Home Care.

How many Carers does Support at Home employ?

Support at Home employs 130 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support at Home to verify any information. View our terms and conditions. Support at Home has a Platinum Service – more info.