Caremark Barnsley

Unit 20-21, Building 1, The Business Village, Innovation Way, Barnsley S75 1JL
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9.7 18 Reviews
  • Caremark Barnsley, Barnsley
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Care Provided by Caremark Barnsley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jomon Mathew (Director)
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Caremark Barnsley Reviews (18)

9.7

Caremark Barnsley has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Caremark Barnsley has 18 reviews.

Overall Experience

  • 12
  • 4
  • 2
  • 0
  • 0

Date Published

18
6
7
7
11

Review from Kevin S (Son of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to the Caremark team for all the help and care provided to Mum for the past two years. I very much appreciate Mum being treated with understanding, patience and dignity at all times and she certainly regarded the carers who visited regularly as friends. Not living locally, it was reassuring
to know that the Caremark team were there to ensure Mum's care and wellbeing. I'm also very grateful for Caremark's help in chaperoning Mum to GP and hospital appointments and the team have always been very responsive and helpful whenever additional help and support has been requested. I would have no hesitation in recommending Caremark.

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Review from W W (Son of Client) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark have been caring for my mum, for a few months now and I couldn't be more happy with the care she is receiving. They always make sure she is clean, clothed, fed and in a safe and clean environment. The whole team are so helpful and will always get in contact with me if any issues arise. The
peace of mind that I have knowing she is in safe hands, is paramount to my own mental wellbeing.

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Review from Simon W (Son of Client) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that come to look after my mother are really polite and understanding of the needs need to be met, they are a godsend to make the day a little brighter when days seem to be at their darkest, and for that they all deserve praise and acknowledgement. I'd hope they read this and understand that
you are all amazing in my and my family's eyes thank you from the bottom of our hearts for all you have done and continue to do.

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Review from T B (Daughter of Client) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care company. Staff have gone above and beyond in caring for my Mum. Always keeping me informed of her welfare, health and needs. Would highly recommend.

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Review from Caroline S (Daughter of Client) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank the wonderful staff at Caremark for looking after my Dad before his recent passing. You treated my Dad with dignity and compassion and I will be forever grateful to you all.
I would highly recommend this company to anyone who wants the best care for their relative.

Reply from Jomon Mathew, Director at Caremark Barnsley

Thank you for your positive review. We really appreciate your comment.


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Review from Marie R (Daughter of Client) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has a carer that has so much patience, time and compassion for mum. She goes above and beyond for her, nothing is too much for her even when mum is going through a difficult time. Her devotion and and thoughtfulness is amazing. Don't know where we would be without her. So I'd like special mention
for her.

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Review from Peter H (Client) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring service always there when needed, punctual and friendly makes me feel comfortable at all times. They are very knowledgeable on many subjects and always have good coverage for holidays and sicknesses.

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Review from A R (Daughter of Client) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each of the carers visiting is has been very kind and respectful. They have advised and shown great flexibility. I can't fault them.

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Review from J E (Wife of Client) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff consistently well mannered and courteous. We prefer the same carers then we don't have too many strangers coming in. Also, they get to know the patient and are soon aware of changes in condition. Try to keep accurate time, this is important regarding medication/food regime.

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Review from Gwenneth S (Client) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My regular carers are really good and always leave me feeling better than when they came. The only complaint I have is if you ring the office, messages don't seem to get passed along.

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Review from Colin H (Client) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers I have had have been very good and attentive and are let down by erratic scheduling and time allowed between visits to clients.

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Review from D J (Client) assisted by family/friend published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall care is adequate - some carers are better than others.
Caremark's internal and external communication is poor, emails never replied to and clients not contacted when last minute carers are changed.
Not great for service users with learning difficulties, to come to terms with changes and
when someone new turns up.

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Review from Nellie W (Client) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers are extremely good - caring and so helpful.

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Review from Joyce G (Wife of Client) published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very satisfied with the help we receive from the carers, though they get 'messed' around by the management.
The services provided are really very good.

Reply from Andrew Peace, Director at Caremark Barnsley

Thank you for your kind comments. We appreciate all feedback and we will be asking our Registered Manager to contact you with regards to your concerns about the management. Thank you.


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Review from P M (Wife of Client) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was sadly diagnosed with cancer in November 2016, after surgery he came home and had wonderful support from Caremark.
As his condition deteriorated further and he came towards the last stages of life, Caremark's staff became even more necessary.
The care my husband and I received from Caremark
was truly outstanding.
The carers were outstanding - they were exemplary in every way.
They were kind, caring, well-trained and very, very decent people.
They would talk to my husband (who was in a very deep sleep) and tell him gently what they were doing. I thought that was very important - they treated him with dignity and compassion.
They also made time for me, they spoke to me and reassured me. Nothing was too much trouble.
Caremark are wonderful.

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Review from Maureen F (Client) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care that I have received and the care that I am receiving.

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Review from Pamela W (Wife of Client) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark always take the best care of my Husband when they come morning and evening to dress and shower him.
He likes all the carers that come.

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Review from Val T (Client) published on 17 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caremark have been attending to my needs since November 2014 - they are truly dedicated hard working group of people who endeavour to give the best care possible. Having been a carer for 8 years in a nursing home myself I know how important it is to be treat with dignity and respect. Changing personal
care assistants - sometimes having 4 different carers in one day not always turning up at the correct time as stated on the rota - I have to repeat myself over and over again concerning things to deal with finance and my individual careplan - I am self funding - I still do not understand how anyone from government down can justify the ever increasing prices carehomes and companies private or otherwise charge - but hey lets not get political - overall the carers I have are excellent at their job, well done and long may it continue - so from me to the carers management and staff - thank you for everything you do - I really do appreciate it.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Caremark Barnsley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caremark Barnsley is calculated as follows: ( (41 Excellents x 5) ) ÷ 41 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Barnsley is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Caremark Barnsley

What Type of Services does Caremark Barnsley offer?

Caremark Barnsley offers Home Care.

How many Carers does Caremark Barnsley employ?

Caremark Barnsley employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Barnsley to verify any information. View our terms and conditions. Caremark Barnsley has a Basic Service – more info.