Each of our clients receives a bespoke care package to ensure we meet their personal care needs. The levels of care also vary, from minimal to more complex support needs. So we don't have a one size fits all price. For more information on our prices that meet your care needs, please contact us we're here to help.
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Supreme Home Care has a Review Score of 9.2 (9.200) out of 10, based on 6 reviews in the last 2 years. Over all time Supreme Home Care has 11 reviews.
Review from Kathryn B (Client) published on 4 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Thank you for your time to complete a review for us. We are glad to hear that you are satisfied with our service.
Staff
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Management
Treated with Dignity
Value for Money
Review from A P (Daughter of Client) published on 9 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Hi, thank you for your time to provide us with a good review. We are glad to hear that you are happy with our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Husband of Client) published on 7 August 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Hi and thank you for your time to complete the review. We are aware about the communication gap between the management and clients when there is a change. We are working hard to improve that and are also in talk with the software company, seeking the option to send notifications with changes as that function is not currently available on the system. Sorry for the inconvenience. Once again, thank you for your kind words about our staff.
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Review from J S (Client) published on 3 August 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Thank you, glad to hear that you are satisfied with the service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J J (Husband of Client) published on 31 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Thank you John for submitting a lovely review. We are very happy to hear that you are happy with our staff and service.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Paula S (Friend of Client) published on 31 July 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Thank you Paula for taking the time to complete a review. We are glad to hear that you and your friend are happy with our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jo S (Daughter of Client) published on 15 December 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
thank you very much for your kind words. Glad to hear that you were happy with the care received from our team.
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Management
Treated with Dignity
Value for Money
Review from D K (Daughter of Client) published on 15 December 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Thank you for your kind words. Staff are working very hard to meet the needs of our service users. Glad to hear you are happy with our service.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Client) published on 5 July 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from A Thomas, Director at Supreme Home Care
Thank you for your kind words. Hope mum is doing good and settling well. Convey our regards to Mum.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Daughter of Client) published on 26 November 2021
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Aneesh Thomas, Director at Supreme Home Care
Thank you for your valid feedback. Much appreciated.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Hazel O (Client) published on 24 November 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Aneesh Thomas, Director at Supreme Home Care
Thank you, Hazel, for your valid feedback; much appreciated and will pass the message on to our staff.
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Care / Support
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Treated with Dignity
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The Review Score of 9.2 (9.200) out of 10 for Supreme Home Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.600 for Supreme Home Care is calculated as follows: ( (23 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.6
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Supreme Home Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Apr 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Joined: 2018
Jess has got a wealth of experience in the Social care industry and working with Supreme Care for the last 3 years. She is passionate about providing person-centred care to our clients in a dignified way. She is responsible for making sure that our clients and carers are being looked after. That includes making sure that our carers are well trained and also providing professional care needs assessment for every client. Her attention to detail makes sure that we deliver the best possible standard of care.
Job Title: Deputy Manager
Joined: 2018
Claire is working with Supreme care since 2018 and has become a highly valued team member.
She is a natural carer and is always looking to help the people around her, both clients and colleagues. Claire’s attention to detail is impressive, and she always meets people with a smile on her face. She supports the manager with day to day running of the service and also helps to train new employees, sharing her expertise and loves to see others flourish.
Job Title: HR Manager
Joined: 2021
Amy has been with Supreme Care for one year. Amy is the heart of the office, keeping us organised and stress-free.
She is passionate about the structure and completes the office team perfectly.
Job Title: Director
Joined: 2021
Aneesh is a qualified nurse who has got over 20 years of experience in acute and Nursing home settings. After working as a staff nurse for 3 years, he went into a management role to manage a number of nursing and care homes. His vision is to provide a high-quality care service at peoples home and enable them to live independently within the community
Job Title: Director
Joined: 2021
Jai is the Nominated individual with CQC. Jai is responsible to ensure that the company is providing high quality service to our clients. He is also responsible for the company’s business development and corporate affairs. Jai Kumar is a professionally registered Chartered Engineer (CEng) with a Mechanical Engineering background with a Master in International Business. His vision is to provide the highest quality care and support possible to people in their homes.
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