The minimum visit is 30 minutes and current rates are:
• £24.75 for 30 minutes
• £31.13 for 45 minutes
• £37.50 for a 60-minute visit
See key facts and pricing information on our website for further details.
Belong at Home Crewe has a Review Score of 10 (9.974) out of 10, based on 13 reviews in the last 2 years. Over all time Belong at Home Crewe has 42 reviews.
Review from J C (Daughter of Client) published on 10 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum is enjoying her time spent with our Belong at Home Crewe team and that you are delighted with our level of service and in particular that our staff are very caring and efficient. Thank you for choosing Belong at Home Crewe.
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Review from Marjory M (Friend of Client) published on 26 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide this feedback which is valued by all the team. We are delighted to hear that your friends experience at Belong at Home Crewe has been so positive and that the dedication of our team is making a difference.
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Review from W H (Daughter of Client) published on 19 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you for your positive feedback on the support provided at Belong at Home Crewe. We do our best to understand every customer and it is a pleasure to be able to support and care for your mum at such a difficult time.
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Review from T C (Daughter-in-law of Client) published on 18 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide this great feedback, which is valued by all the team. We are so pleased to hear that your mum's experience with Belong at Home Crewe means so much to her and that she looks forward to our visits.
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Review from C T (Daughter of Client) published on 23 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your mum looks forward to our visits and that your experience with Belong at Home Crewe is so positive.
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Review from S J (Daughter of Client) published on 21 May 2024
Submitted via Website •
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5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you for such lovely feedback. We are overjoyed to hear your dad is being so well cared for and that all his needs are met and that he is retaining his independence and feels secure. I will make sure your review is passed on to the Belong at Home Crewe team.
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Review from George C (Brother of Client) published on 26 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your sister's experience with Belong at Home Crewe has been so positive for so long and trust that it will continue to be so.
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Review from Julia T (Daughter of Client) published on 9 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, BAH Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our Belong at Home service a valuable way of helping to support your dad and that it allows you all quality time together. Thanks again for choosing Belong at Home Crewe.
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Review from Emma H (Daughter-in-law of Client) published on 1 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jayne Gabbert, Belong at Home Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide this great feedback, which is valued by the team. We are delighted to hear that your mother-in-law's experience of Belong at Home Crewe has been so positive, and trust that it will continue to be so.
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Review from Alison T (Daughter of Client) published on 21 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Bernard M (Client) published on 14 December 2023
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Overall Experience
5.0 out of 5
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Review from Mike W (Nephew of Client) published on 21 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with Belong at Home Crewe. We are particularly delighted that you find our team friendly, helpful and reliable. Thank you for choosing Belong at Home Crewe.
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Review from K T (Daughter of Client) published on 7 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide us with this feedback. We aim to maintain high standards at Belong at Home Crewe; we are so delighted to hear this has been your experience. We are particularly delighted that you find our carers reliable and attentive. Thank you for choosing Belong at Home Crewe.
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Review from Ian L (Son of Client) published on 30 December 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide us with this feedback. We aim to maintain high standards at Belong at Home Crewe. We are so delighted to hear this has been your experience, especially that you would recommend our carers to anyone looking for home care.
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Review from Jill H (Daughter of Client) published on 16 November 2022
Submitted via Website •
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5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home and village team to know that this is appreciated.
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Review from J D (Daughter of Client) published on 31 August 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you for taking the time to provide this lovely feedback. We are delighted to know that your dad is happy with Belong at Home Crewe and that the dedication of our Belong at Home teams is making a difference. We are delighted the service is giving you and the family peace of mind and help.
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Review from K H (Wife of Client) published on 3 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home Crewe team will be delighted to hear that your husband is happy and finds the team kind and makes a difference to your mornings.
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Review from G P (Son of Client) published on 3 March 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum is happy with Belong at Home, Crewe and that the dedication of our Belong at Home team is making a difference and that you find them cheerful and professional.
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Review from J P (Daughter of Client) published on 1 March 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you for taking the time to provide this feedback, and we are heartened to hear that your experience with our support team has been so positive. We are sorry that we have not yet been able to accommodate your request to move the timings of your mother's visit. We appreciate that this is frustrating, and we assure you that recruitment is always a high priority for Belong at Home. It does remain a challenge across the country due to the national shortage of care workers, and of course, we need to ensure that we do not compromise when looking for people with the right values and attitude to ensure they will provide the level of service that is consistent with our expectations in Belong. We do appreciate your patience as we continue with our recruitment drive, and we will certainly look to make the changes you have requested as soon as we are able to do so.
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Review from M F (Daughter of Client) published on 22 February 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Gabbert, Area Manager at Belong at Home Crewe
Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum over the last couple of years, especially when she was discharged from the hospital. Thanks again for choosing Belong at Home Crewe; it’s a pleasure to have your mum with us.
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The Review Score of 10 (9.974) out of 10 for Belong at Home Crewe is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.974 for Belong at Home Crewe is calculated as follows: ( (76 Excellents x 5) + (2 Goods x 4) ) ÷ 78 Ratings = 4.974
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Belong at Home Crewe is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Aug 2019
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Job Title: Area Manager
Jane has worked with Belong at Home for the past 13 months. Having progressed within the organisation, from the role of Community Support Worker, to Senior Community Support Worker, before being appointed to the role of Area Manager in January 2020; Jane brings a wealth of experience and expertise to the role. Jane has previously worked in marketing and has experience in leading teams and performance management. She has worked and lived in both South Africa and America and returned to the UK in 2015 after living most of her life abroad.
Job Title: Head of Operations (Belong at Home)
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
Andy embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Job Title: Practice Development Facilitator
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.
Job Title: Enquiry Manager
Joined: 2016
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Crewe to verify any information. View our terms and conditions. Belong at Home Crewe has an Enhanced Service – more info.
