The minimum visit is 30 minutes and current rates are:
• £23.75 for 30 minutes
• £29.63 for 45 minutes
• £35.50 for a 60-minute visit
See key facts and pricing information on our website for further details.
Belong at Home Atherton has a Review Score of 9.7 (9.679) out of 10, based on 14 reviews in the last 2 years. Over all time Belong at Home Atherton has 46 reviews.
Review from B W (Client) published on 5 November 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with Belong at Home Atherton.
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Review from I W (Brother of Client) published on 5 November 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your experience with Belong at Home Atherton has been so positive and that your brother's needs are being met.
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Review from I M (Daughter of Client) published on 29 October 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you for your very kind review. We are delighted to hear that you are confident in the care given by our Belong at Home Atherton team and will share this feedback with them all.
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Review from Henry B (Husband of Client) published on 14 October 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide this lovely feedback. It means a great deal to the team here and we are so pleased to hear you are so happy with the care provided by Belong at Home Atherton.
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Review from Paul L (Friend of Client) published on 27 September 2024
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Reply from Andrew Shield, Head of Operations (Belong at Home) at Belong at Home Atherton
Thank you for taking the time to share your feedback. While this was extremely disappointing to read, we do take all feedback seriously and aim to learn from it. As a not-for-profit organisation, Belong is focused on providing high-quality support and accommodation for older people and we welcome all constructive dialogue that helps us to improve our services.
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Review from J B (Daughter of Client) published on 30 August 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide us with this great feedback. We are delighted that you found Belong at Home Atherton a valuable way of helping to support your mum. it's been a pleasure to have been able to assist her during this time and the team will be very pleased to hear your kind words.
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Review from Stephen A (Brother of Client) published on 28 August 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you for your kind feedback. We are so pleased to hear that you are happy with the level of service and support that our Belong at Home Atherton team provide. I will make sure that I pass your kind words on to the whole team.
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Review from Audrey P (Daughter of Client) published on 23 August 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you for taking the time to submit such a wonderful review. We aim to maintain high standards at Belong at Home Atherton; we are so delighted to hear this has been your experience and that your mum is receiving the care and attention that she needs. I will make sure your kind words are passed to the all of our Belong at Home team.
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Review from G G (Daughter of Client) published on 20 August 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you for such lovely feedback. We are overjoyed to hear your mum is happy with our service and feels like we are family. I will make sure your review is passed on to the entire Belong at Home Atherton team.
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Review from Katherine G (Daughter of Client) published on 31 May 2024
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you so much for this lovely review! It was a privilege for the Belong at Home Atherton team to support your dad. Knowing that you had such confidence and trust in their professionalism will mean a great deal to all of them.
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Review from Kathleen W (Daughter of Client) published on 12 December 2023
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you so much for taking the time to post this wonderful feedback. Our team will be most touched to read this. We are delighted to hear that your experience of Belong at Home Atherton is so positive. We are particularly delighted that you find the whole team worthy of high praise.
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Review from Sally B (Daughter of Client) published on 24 May 2023
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you for submitting such a kind review. We are delighted to hear your experience with Belong at Home Atherton has been a good one, in particular, that all of the team are caring and professional. Thanks again for choosing us; it's a pleasure to have your mum with us.
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Review from M H (Wife of Client) published on 12 May 2023
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. We are delighted that you find our team very supportive, approachable and friendly and that they are always willing to go the extra mile. It means a great deal to our Belong at Home team to know that this is appreciated. Thank you for choosing Belong at Home Atherton.
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Review from Peter A (Client) assisted by family/friend published on 12 May 2023
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home team will be delighted to hear that you appreciate their help and assistance. Thank you for choosing Belong at Home Atherton.
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Review from Sue C (Daughter of Client) published on 24 August 2022
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you so much for taking the time to post this lovely feedback. It's a privilege to support your mum, and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong at Home teams to read your comments, especially since all the carers who have looked after your mum have been lovely with her. I will ensure this is shared with everyone. Thanks again.
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Review from A G (Daughter of Client) published on 21 June 2022
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide us with this feedback. We are delighted that you found our Belong at Home Atherton service a valuable way of helping to support your mum and dad and that you found our carers loving understanding and patient.
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Review from D R (Daughter of Client) published on 6 June 2022
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home Atherton team to know that this is appreciated and that you highly recommend us.
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Review from F M (Client) published on 31 March 2022
Submitted via Postal Card •
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you so much for taking the time to post this feedback, especially that our carers are helpful and friendly. We aim to maintain high standards at Belong at Home Atherton; we are so delighted to hear this has been your experience.
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Review from D R (Client) assisted by family/friend published on 29 March 2022
Submitted via Postal Card •
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home Atherton team to know that this is appreciated and in particular that you find we treat you with dignity and respect.
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Review from C G (Daughter-in-law of Client) published on 11 October 2021
Submitted via Postal Card •
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Reply from Lesley Bailey, Area Manager at Belong at Home Atherton
Thank you for such lovely feedback. We are delighted to hear your father-in-law was happy with us and enjoyed our services. I will make sure your review is passed on to the Belong at Home Atherton team.
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The Review Score of 9.7 (9.679) out of 10 for Belong at Home Atherton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.679 for Belong at Home Atherton is calculated as follows: ( (73 Excellents x 5) + (5 Goods x 4) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 84 Ratings = 4.679
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Belong at Home Atherton is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2018
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Job Title: Area Manager
Lesley has an extensive career history in social care which began in a residential home in Salford, and later as a care assistant for social services for 9 years, before leaving to live in Holland and later Portugal. On returning to England in 2004, Lesley returned to social care, working at Cornwall Care as a community carer, before progressing within the company and becoming an area manager for two areas of domiciliary care in the area of St Ives and in Falmouth. Lesley returned back to Manchester, to be nearer to her parents in 2008, and managed a small residential home for people with mental illness before joining Belong, as the Registered Manager for the Belong at Home service in Atherton, in April 2019.
Job Title: Head of Operations (Belong at Home)
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
He embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Job Title: Practice Development Facilitator
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.
Job Title: Enquiry Manager
Joined: 2016
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Atherton to verify any information. View our terms and conditions. Belong at Home Atherton has an Enhanced Service – more info.