The minimum visit is 30 minutes and current rates are:
• £23.75 for 30 minutes
• £29.63 for 45 minutes
• £35.50 for a 60-minute visit
See key facts and pricing information on our website for further details.
Belong at Home Atherton has a Review Score of 9.7 (9.679) out of 10, based on 14 reviews in the last 2 years. Over all time Belong at Home Atherton has 46 reviews.
Review from Lorraine H (Daughter-in-law of Client) published on 12 September 2016
Submitted via Postal Card •
Report
Reply from Becki Prince, Customer Support and Marketing Administrator at Belong at Home Atherton
Thank you very much for taking the time to provide us with this feedback. Our staff work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home team to know that this is appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elaine D (Daughter of Client) published on 9 August 2016
Submitted via Postal Card •
Report
Reply from Becki Prince, Customer Support and Marketing Administrator at Belong at Home Atherton
Thank you so much for taking the time to post this feedback. Our staff will be most touched to read this. It was a privilege to care for your father and we are delighted to hear that your experience of Belong at Home Atherton was so positive.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David H (Client) published on 21 July 2016
Submitted via Website •
Report
Reply from Becki Prince, Customer Support and Marketing Administrator at Belong at Home Atherton
Thank you for taking the time to submit your review of Belong at Home Atherton. We are pleased to hear that you are happy with the service received.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ronald F (Client) published on 4 February 2016
Submitted via Postal Card •
Report
Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Atherton
Thank you for taking the time to submit your review for Belong at Home. We are pleased to hear that you are happy with the service you receive.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R R (Daughter of Client) assisted by family/friend published on 14 December 2015
Submitted via Postal Card •
Report
Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Atherton
Thank you for taking the time to submit your feedback. We are pleased to hear that our Belong at Home service have been able to support you and your family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tricia R (Daughter of Client) published on 2 September 2015
Submitted via Postal Card •
Report
Reply from Tracy, Marketing Assistant at Belong at Home Atherton
Thank you for sharing your experience of the Belong at Home service at Belong Atherton. We're pleased to know that you are happy with the service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.679) out of 10 for Belong at Home Atherton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.679 for Belong at Home Atherton is calculated as follows: ( (73 Excellents x 5) + (5 Goods x 4) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 84 Ratings = 4.679
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Belong at Home Atherton is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Area Manager
Lesley has an extensive career history in social care which began in a residential home in Salford, and later as a care assistant for social services for 9 years, before leaving to live in Holland and later Portugal. On returning to England in 2004, Lesley returned to social care, working at Cornwall Care as a community carer, before progressing within the company and becoming an area manager for two areas of domiciliary care in the area of St Ives and in Falmouth. Lesley returned back to Manchester, to be nearer to her parents in 2008, and managed a small residential home for people with mental illness before joining Belong, as the Registered Manager for the Belong at Home service in Atherton, in April 2019.
Job Title: Head of Operations (Belong at Home)
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
He embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Job Title: Practice Development Facilitator
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.
Job Title: Enquiry Manager
Joined: 2016
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Atherton to verify any information. View our terms and conditions. Belong at Home Atherton has an Enhanced Service – more info.