What Type of Services does Pleasant Home Healthcare Ltd offer?

Pleasant Home Healthcare Ltd offers Home Care.

How many Carers does Pleasant Home Healthcare Ltd employ?

Pleasant Home Healthcare Ltd employs 24 carers.

Pleasant Home Healthcare Ltd, T1 Bates Business Centre, Bates Industrial Estate, Church Road, Harold Wood, Romford, London RM3 0JF

Review from Jeremy M (Son of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience

My dearest Mum was provided with care by Pleasant Home Healthcare for the last three years of her life. The carers were more like friends or family than employees. Not only professional and good at what they did but attentive to my Mum's requests and finding time to talk to her and get to know her.

When my Mum died they quickly visited me with flowers, cards and sympathy. It was as if they had lost a loved one.

Reply from Ravinder jaz, Manager at Pleasant Home Healthcare Ltd

Thanks very much for your kind review regarding care provided to your mum. It was an honour to care for your lovely mother. She was a very kind and loving person. We are glad that we were able to assist lead her life with dignity in her own home respecting her choices. It was a friendly and caring relationship with our team and your mum. It was like losing a loved one when she sadly passed away. She is fondly remembered and missed by our team.

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Review from P M (Cousin of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience

My cousin has had support from Pleasant Home Healthcare for a number of years since her brother and main carer died.
The carers have always been kind and caring.
They support my cousin with meals, personal care, and food shopping. They keep an eye on her health and have been known to respond over

the phone when she suffers one of her panic attacks. The carers are always cheery and though she doesn't always follow their suggestions, she appreciates the care behind the nags.
Management has been on board and has even recently sorted and helped my cousin apply for and fill in forms for the carer allowance.
Well done team! Thank you.

Reply from Ravinder, Manager at Pleasant Home Healthcare Ltd

Thank you for your kind feedback. Our team is grateful for the same. We understand that it has been emotionally difficult for the service user after losing her brother. We are glad that we have been able to assist her overall well-being and help her lead a healthy life. The assistance was provided to fill her Attendance Allowance forms to help her financially receive her entitlement. She is very happy about it.

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Review from F B (Daughter of Client) published on 2 April 2024
Submitted via Website • Report

Overall Experience

Mum has had support from Pleasant Homes for a number of years and the carers are always so kind and helpful. They support with meals, personal care, companionship and much more. They are always willing to help with a smile and a laugh which Mum appreciates. The carers have helped prevent hospitalisation

in the past by spotting a health need which has been able to be resolved due to their vigilance. Management is very approachable and is often in contact to see how Mum is doing or to update me on how she is. This is very much appreciated. Thank you.

Reply from Ravinder jaz, Manager at Pleasant Home Healthcare Ltd

Grateful for your kind review regarding the care provided to your mum. It's been a pleasure to care for your mum and make a positive difference in her well-being. Our team will do our best to provide her excellent care at all times. We care for her like a family.

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Review from P H (Son of Client) published on 27 March 2024
Submitted via Website • Report

Overall Experience

My mother's experience with Pleasant Home Healthcare was very good. They helped look after her for a number of years, allowing her to remain at home as long as possible during her slow decline suffering from dementia before she had to go into a nursing home. Importantly there was continuity within the

team of carers supporting my mother and they developed a very good relationship with her, demonstrating genuine affection. Communication with management was very good, always responding positively to the changes required as my mother's illness progressed. I have no hesitation in recommending Pleasant Home Healthcare.

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Review from Lubia B (Friend of Client) published on 26 February 2024
Submitted via Website • Report

Overall Experience

Me and my friend's family were struggling to find a care provider urgently, as his care needs increased. Most of the providers we contacted were not able to meet his care needs urgently and were expensive. Pleasant Home Healthcare helped us at the right time, efficiently arranging care and were not

expensive else my friend would have had to go to a care home which he did not wish to. We are well supported by Pleasant now. Carers take good care of my friend's meals, are very friendly and caring. He is happy his independence is maintained and dignity protected in his own home. Management are friendly and highly responsive. The service is outstanding. We are very satisfied and grateful.

Reply from Ravinder kaur, Registered Manager at Pleasant Home Healthcare Ltd

Thank you for your kind review with regard to our prompt care provision to your friend.
Our team is grateful for the same. I am happy that we were able to meet the care needs of your friend, who suffers from dementia, in a timely manner, which made an important positive impact in maintaining his regular lifestyle and he is proudly able to lead his life independently in his own home. We are pleased that he is happy we were able to protect his wish of staying in his own home. Our team will endeavour to meet all his care needs passionately and do our very best to help him lead his life happily in his own home. We care for him like a family member.

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Review from Pam G (Daughter-in-law of Client) published on 6 February 2024
Submitted via Website • Report

Overall Experience

My mother-in-law has been cared for by pleasant home care for the past 7 years, and her care has been nothing short of excellent. I would say that both the staff and management are exemplary going above and beyond expectations in making sure my mother is looked after and her every need is met. The staff

are always on hand to assist in any emergency that may arise, going that extra mile. My mother has made friends with the carers and management they have even visited her in hospital on several occasions.
I would highly recommend this company and its caring and compassionate staff to anyone who is considering a care package for their family.

Reply from Ravinder Kaur, Manager at Pleasant Home Healthcare Ltd

I am grateful for your kind feedback, regarding care provided to your mother-in-law. It's been a pleasure to care for her Health and well-being and to make a positive difference, to her well-being. Our team will endeavour to do our best to provide her with excellent care at all times.

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Review from David A (Son of Client) published on 2 February 2024
Submitted via Website • Report

Overall Experience

I am very pleased with the level of care provided to my mother in the 3 years we have been with Pleasant Homecare. The carers are friendly and efficient and I am confident that my mother is in safe hands. The management is approachable and responsive to our requirements and always ensures that a carer

is in attendance.

Reply from Ravinder Kaur, Manager at Pleasant Home Healthcare Ltd

I am grateful for your kind review regarding care provided to your mother-in-law by our company. It's been our team's pleasure to take care of her Health and Well Being. We endeavour to do our best always to provide her excellent, loving and kind care.

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Review from Linda H (Cousin of Client) published on 30 January 2024
Submitted via Website • Report

Overall Experience

Pleasant Home Healthcare has provided excellent and friendly care for my cousin for over 6 years now. We are very pleased with the high standard of care and friendliness of the staff that see to her needs on a daily basis. The managers have always been understanding and helpful, which is especially

useful as we live quite a distance away, and helps to ease our mind considerably, they haven't hesitated to contact us when there is a problem. The carers make sure she eats and drinks well and are very careful to ensure she takes her medication, and they all go overboard to make sure she is comfortable and content. What is more important to us is that she feels supported and that she enjoys the interaction with all her regular carers, which is an absolute necessity as she lives by herself. Most of them also encourage her to do as much as she can for herself, including walking more. I would definitely recommend the company to others that require homecare assistance.

Reply from Ravinder Kaur, Manager at Pleasant Home Healthcare Ltd

We are grateful for your kind feedback regarding care delivery to your cousin. It's been a great pleasure to make a positive input to her well-being and health. Our Team will do our best to ensure she is happy and well cared for.

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Review from Manjeet B (Daughter-in-law of Client) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience

My father-in-law is receiving care from Pleasant Home Healthcare for nearly two years. We are very pleased to have this service. The management and carers are very friendly and helpful, showing care and compassion. They take care of his personal dignity, hygiene and food etc. Dad is always happy to

see the carers helping him.
Excellent job and well organised.

Reply from Ravinder Kaur, Manager at Pleasant Home Healthcare Ltd

Thanks for your kind feedback. I appreciate it. I am happy that you had a compassionate and caring, friendly experience with our care provision.
Your father-in-law is truly valued and loved by our team.

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Review from Winifred A (Client) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience

I am very happy with the carers who come every morning. I look forward to seeing them all which brightens my day. I am housebound after two falls last year so their assistance is precious to me.

Reply from Ravinder Kaur, Manager at Pleasant Home Healthcare Ltd

Thanks for your kind feedback. I appreciate them. I am glad that you're pleased with the care and assistance the carers provide to you. You are valued and loved by our team.

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Review from Yvonne W (Daughter of Client) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience

The high standard of care given to our mother is very comforting for the family, as we live quite a long way from her and rely on the carers. My mother seems very happy with her carers and has a good relationship with them. Interaction is very important to her as she is unable to go out alone. We are

very pleased with the compassionate, dignified and respectful way our mother is treated.

Reply from Ravinder Kaur, Manager at Pleasant Home Healthcare Ltd

Thanks for your kind feedback. I Truly appreciate the same. So glad you trust our team and our high standard of care. Our team loves her; she is a lovely lady. We would always strive to ensure she is comfortable and treated with dignity at all times.

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Review from Vincent B (Son of Client) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience

My mum was feeling lonely and confused and showing early signs of dementia. We got in touch with Pleasant Home Healthcare for companionship, safety and health reasons. To also ensure she takes her medication and health and hygiene is supervised and assisted when needed. She has her good and bad days.

Carers are so empathetic, friendly, kind and patient with Mum. They go with the flow, promoting her independence carefully. She finds them very pleasant and has a good laugh with them. The management is very proactive, understanding and promptly implements any changes being very flexible. We have an excellent trusting bond with them for delivering high standard, quality care service.

Reply from Ravinder Kaur, Director at Pleasant Home Healthcare Ltd

Thanks for your kind review. I truly appreciate the same. Your mum is a very sweet, dignified and independent lady. It's really sad and touching to see her suffer from Dementia. We understand it's a very delicate phase for her. Our team is sensitive towards her and fully sympathizes with her condition. We will do our very best to fully support her and ensure her dignity and independence is well protected. We love to see her laughing and happy at all times, which is so rewarding to us.

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Review from John R (Client) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience

I have been receiving care from Pleasant for two years now and am so glad my daughter and I picked Pleasant. Right from the start assessment and receiving care, they have been excellent and highly professional. I suffer from anxiety and the management has taken extra care and been extra sensitive, ensuring

all my healthcare and hygiene needs are efficiently met. The carers are well trained and experienced, always courteous and polite. Management, carers, it all is going well and they take my feedback well, always looking for improvement. As my daughters seriously ill and I suffer with anxiety, I feel relaxed and that I have a very caring and kind and considerate care company, who I can trust and fully rely on for all my care needs. The management does an excellent job recruiting, training and ensuring excellent care delivery.

Reply from Ravinder Kaur, Director at Pleasant Home Healthcare Ltd

Thank you John for your kind feedback. You are an intellectual person who had lead an interesting fulfilling life, it's such a great pleasure to care for you and our team enjoys having a good chat with you about your life experiences. We endeavour wholeheartedly to make your life comfortable and relaxing in your own home with our empathetic and kind care which you enjoy.

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Review from Michael B (Stepson of Client) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience

My stepdad received care from Pleasant Home Healthcare Ltd for nearly two years. We were very pleased with the professional and kind service. Carers were very friendly and helpful, and always on time. They took care of his personal hygiene and food etc. He had many health care problems, which had to

be addressed. Also, he was depressed and had less appetite. Carers motivated him to eat and drink always and ensured he was hydrated. Carers and management were very sympathetic towards supporting him always. His pressure sore care was excellent. The management always kept me informed and ensure he received the right medical help and arranged protein supplement drinks for him.

Reply from Ravinder Kaur, Director at Pleasant Home Healthcare Ltd

Thanks very much, Michael for your kind feedback regarding our Care provision for your Stepdad. Our team misses him. I am pleased we did our very best for him and managed to successfully meet all his care needs efficiently.

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Review from Paula B (Daughter of Client) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience

I have been delighted with the service my mum receives from Pleasant Home Healthcare. The care ladies do an excellent job. They ensure she eats and stayed hydrated, and assists with mobility and medication. The management is friendly and cooperative with my mum's needs.

Reply from Ravinder Kaur, Director at Pleasant Home Healthcare Ltd

Thank you for your kind feedback. I appreciate the same. It's good to know that you are delighted with our friendly care service for your sweet mum. We love her and her sweet smile. I am so proud of our caring team. We will always endeavour to make her happy.

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Review from David G (Son of Client) published on 28 June 2019
Submitted via Website • Report

Overall Experience

My mum has been receiving care from Pleasant Home Healthcare for over 2 years now. I am very impressed with the dignity and empathy shown by the management and carers. Also, the flexibility of arranging care with varying care needs of my mum in short notice was great. When my mum was unwell, the carers

got in touch with the emergency services, waited and reassured Mum until the ambulance arrived. They are always so kind and helpful and go the extra mile. Communication with management has always been excellent. The team's holistic approach to care is excellent and I am grateful for the same.

Reply from Ravinder Kaur at Pleasant Home Healthcare Ltd

Thanks very much, David, for your kind feedback. We appreciate the same. I am so delighted to hear that you find our Teams Holistic Approach to care, Excellent. Its been a real pleasure caring for your Mum.

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Review from Brenda S (Client) published on 28 June 2019
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Overall Experience

I am very satisfied and happy with service received. Carers are well trained, reliable, helpful and come on time. They do their best to give me independence in my own home.

Reply from Ravinder Kaur at Pleasant Home Healthcare Ltd

Thanks very much, Brenda, for your kind Feedback. We appreciate the same. I am so pleased to know that you are Satisfied and Happy with our Service. It's a pleasure to care for you.

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Review from Joan S (Client) published on 28 June 2019
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Overall Experience

I have been receiving care from Pleasant for several years now. Sensitivity, empathy and sympathy are a good bond for my carers, the management and I. They provide a high standard of care and are well trained. My care needs have been altered a few times and regardless of short notice, the management

have been able to put additional care in place effectively and efficiently. Carers prepare tasty meals for me and they always have a smile. They are kind and have my trust, which is important to everybody concerned. Professional, high standard care.

Reply from Ravinder Kaur at Pleasant Home Healthcare Ltd

Thanks very much for your kind review. We appreciate the same. It's an honour that over the years, we have managed to create a trusting bond, by delivering a service which is Sensitive, Sympathetic and Empathetic. It's a real Pleasure to care to you.

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Review from Eric G (Son of Client) published on 26 June 2019
Submitted via Website • Report

Overall Experience

I was fortunate enough to choose Pleasant Home carers for my mother, who required care eventually four times a day. Initially, I made a random choice which carers to choose, as I had had no experience of this type of service previously. I could not have been happier, they were there for my mother's

needs as she deteriorated. It was a comfort to me to know that each day I could trust the carers to look after my mother without worry. I would have no hesitation in recommending them as they genuinely care.

Reply from Ravinder Kaur at Pleasant Home Healthcare Ltd

Thanks very much, Eric, for your kind feedback. We appreciate the same. Thanks, for choosing us. It was a real pleasure to care for your mum. I am so pleased you were happy with our care.

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Review from John G (Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience

I have been receiving care from Pleasant since February 2019. It has been a very pleasant experience. I am well looked after. They are a very professional, kind, friendly and helpful team. The care was put in place quickly by the management, which was very helpful. The carers ensure I am well hydrated

in summer and they cheer me up. Always the office arrange for nurses to see me when carers observe pressure sores and early visits when I have hospital appointments.

Reply from Ravinder Kaur at Pleasant Home Healthcare Ltd

Thanks very much, John, for your kind feedback. We appreciate the same. I am delighted to know that you're having a very Pleasant experience with our care.

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