Samfos Health

S O A R Works Enterprise Centre, Knutton Road, Sheffield S5 9NU
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9.6 24 Reviews
  • Samfos Health, Sheffield
Samfos Health are a home care and nursing provider who supply temporary and permanent staff to nursing and residential care homes, hospitals, prisons, GP surgeries and to individuals requiring care in their own homes.

Person-centred care and support are offered to help people live independently at home for as long as possible.

Staff are employed that have strong empathy skills, and who have a genuine love for the care profession.

Candidates are only selected once they have been fully referenced and CRB checked.

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Care Provided by Samfos Health

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Samuel Fosu (Manager)

Samfos Health Reviews (24)

Total of 24, showing 21-24
9.6

Samfos Health has a Review Score of 9.6 (9.575) out of 10, based on 14 reviews in the last 2 years. Over all time Samfos Health has 24 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 1

Date Published

24
3
9
14
10

Review from N L (Son of Client) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Samfos Health has been very good for my Mum. They are reliable and have treated her with dignity. They are the best health care provider that we have had. My mother thought that we were going to have to change to another provider and this made her very nervous. We have no complaints about Samfos Health
and we would like to carry on using them. They are a trustworthy organisation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kathleen R (Daughter of Client) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Samfos Health provides a very good service. I am pleased that my mum gets regular carers and not lots of different people calling as this can be unsettling for some folks. They are always reliable and cheerful. Nothing is too much trouble for them and if I ever need any advice, I know I can always contact
them at any time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Deborah M (Daughter of Client) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received for Samfos Health is exceptional. My mother is so pleased and she thinks her carers are a great delight. The empathy and understanding shown to my mother has also helped the rest of our family. The constant communication with Samfos Health is next to none. I would recommend
Samfos Health 100% to anyone in my mother's situation. A big thank you to Samfos Health!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew (Son of Client) published on 31 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the service provided by Samfos when we approached them for support for Dad. They were understanding of our needs and sympathetic and professional in their dealings with Dad. They invested time in getting to know Dad and what he liked and delivered first class care and
support. Clearly, time has been invested in staff training as this shines through in all our dealings. From our experience, I wouldn't hesitate to recommend the manager and his team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.575)

Overview of Review Score

The Review Score of 9.6 (9.575) out of 10 for Samfos Health is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.575 for Samfos Health is calculated as follows: ( (62 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 80 Ratings = 4.575

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Samfos Health is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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