Other Home Care Providers you may be interested in:
£30.50 - £31.50 per hour
£21.50 - £22.50 per 30 minutes
£26.25 - £27.25 per 45 minutes
Live-in - from £1500.00 per week
2 clients (within the same household) from £1800.00 per week
Bank Holiday (Double Time) hourly rate
Food Allowance (Live-In Care) £40.00 per week (Where required)
Journeys carried out on behalf of the client will be charged at £0.30 per mile
Eden Care At Home has a Review Score of 9.8 (9.790) out of 10, based on 14 reviews in the last 2 years. Over all time Eden Care At Home has 181 reviews.
Review from G P (Client) published on 18 January 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.790) out of 10 for Eden Care At Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.790 for Eden Care At Home is calculated as follows: ( (66 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 81 Ratings = 4.79
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Eden Care At Home is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Dec 2018
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eden Care At Home to verify any information. View our terms and conditions. Eden Care At Home has a Basic Service – more info.
