Over all time Be Cared For Ltd has 2 reviews.
Review from K O (Friend of Client) published on 30 November 2022
Submitted via Website •
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Reply from Rebecca Underwood, Care Manager at Be Cared For Ltd
Hi,
Thank you for taking the time to leave a review and also for your praise of the team.
To explain further, there was an incident with a carer which once management was made aware of it, was investigated and concluded within the day. The carer was extremely apologetic and felt there was a miscommunication regarding the cat being let in, this did not happen again after our meeting. We aim to respond immediately to any concern raised and encourage all clients and family to contact the office directly so we can do this efficiently.
We were very sad to have to give notice to this package, it is something we avoid doing at all costs if we can. However, with staffing levels affected at that time, we have to maintain being able to provide a safe service and unfortunately, it lead to having to make the difficult decision to give notice.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Liz W (Daughter of Client) published on 2 April 2018
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Date: 15 Aug 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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