Bluebird Care Sefton

Formby Business Centre, 42 Duke Street, Formby, Liverpool L37 4AT
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9.1 6 Reviews
  • Bluebird Care Sefton, Liverpool
Bluebird Care Sefton is a local provider of care in the home. Specialising in working with customers and their families that require social care in their own homes.

The provider offers a unique service of tailored care visits from 15 minutes to full live-in support.

Part of a national franchise with an unrivalled reputation for the highest possible standards in social care. Fully registered with CQC.

Support and care for people in their own homes providing a realistic and cost effective alternative to residential care.

Provide care and support for everything from personal care, to shopping, cleaning or social visits. In fact, everything you need to stay in the comfort of your home.

The whole approach is very person centred. The care plan will be tailor made for you. Carers listen to you and establish your needs whilst always respecting your wishes throughout.

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Care Provided by Bluebird Care Sefton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Denise Lloyd (Care Manager)

Bluebird Care Sefton Reviews (6)

9.1

Bluebird Care Sefton has a Review Score of 9.1 (9.128) out of 10, based on 6 reviews in the last 2 years. Over all time Bluebird Care Sefton has 6 reviews.

Overall Experience

  • 4
  • 2
  • 0
  • 0
  • 0

Date Published

6
6
6
6
0

Review from Somendra G (Husband of Client) published on 15 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carer are very good. Experience, regular. Nothing more to add.

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Management

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Value for Money

Review from Karen H (Daughter of Client) published on 15 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service Bluebird Care provides. All the carers are friendly and caring and respectful of my relative's privacy and needs. They have alerted me several times of minor problems and concerns.

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Management

Treated with Dignity

Value for Money

Review from Jacqueline P (Client) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the care and attention I have received from my carer. I am fortunate to have the same carer attend me each time.
She is always prompt, efficient and willing to do anything I ask of her - time allowing. She has a pleasing sense of humour but always remains professional.

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Management

Treated with Dignity

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Review from Eric B (Client) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well-run. Cheerful, friendly staff, always willing to oblige.

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Review from Jeff M (Nephew of Client) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bluebird Care is professional, friendly and reliable. When we initially contacted them for help during holiday periods (for short-term help), they help us when other care providers would not. I guess the other care companies were only interested in long-term care packages. Now that we need a long-term
care package, we are able to rely on Bluebird once again. They have been a huge help to our family over the five years we have been using their services.

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Management

Treated with Dignity

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Review from D C (Daughter of Client) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad and uncle are always pleased with the care they receive. The carers are always friendly and cheerful. They are reliable and do a great job, clean, tidy and helpful with small details.
They have been of great help in supporting me as I know my family are in good hands and I couldn't ask for
more, thank you so much.

Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.128)

Overview of Review Score

The Review Score of 9.1 (9.128) out of 10 for Bluebird Care Sefton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.528 for Bluebird Care Sefton is calculated as follows: ( (20 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.528

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Sefton is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (1)

Denise

Denise Lloyd

Job Title: Care Manager

Joined: 2011

Denise has been a care professional for over 12 years.  She started her career at Bluebird Care Sefton as a carer. Her ability and enthusiasm saw that she was soon promoted to Supervisor and then promoted to Care Manager.


"It has been a privilege to serve our local community, caring for our most vulnerable people throughout Sefton. I can now ensure that my own high standards of care are passed on to every new carer that joins Bluebird Care Sefton."


Denise is responsible for the safe and effective day to day running of the business ensuring all customer needs are met and all care staff feel well trained and supported.


Frequently Asked Questions about Bluebird Care Sefton

What Type of Services does Bluebird Care Sefton offer?

Bluebird Care Sefton offers Home Care.

How many Carers does Bluebird Care Sefton employ?

Bluebird Care Sefton employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Sefton to verify any information. View our terms and conditions. Bluebird Care Sefton has a Platinum Service – more info.