Bluebird Care Manchester South

Unit 5A, Millbrook Business Centre, Floats Road, Manchester M23 9YJ
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8.2 3 Reviews
  • Bluebird Care Manchester South, Manchester
Bluebird Care Manchester South is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offer a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay safe inside.

With kindness and compassion, the highly trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

The service provides care to people with a variety of different needs, including people living with dementia, learning disabilities, physical disabilities, mental health and sensory impairments.

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Care Provided by Bluebird Care Manchester South

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Naeem Ahmed (Managing Director)

Funding & Fees Guide for Bluebird Care Manchester South

  • Prices

  • Weekday rates are £28 for 1 hour, £25.00 for 45 minutes and £22.50 for 30 minutes. Sleep-ins are charged at £210.00. Weekend rates are £30.00 for 1 hour, £28.00 for 45 minutes and £25.00 for 30 minutes. Sleep-ins are charged at £225.00.

  • Double Rates apply on Bank Holidays Only.

Bluebird Care Manchester South Reviews (3)

8.2

Bluebird Care Manchester South has a Review Score of 8.2 (8.167) out of 10, based on 2 reviews in the last 2 years. Over all time Bluebird Care Manchester South has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from M P (Client) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been nothing but positive. The carers really help me and ask me what I need and also if I'm having a bad day they always listen and make me feel better. If I have any problems I know I can phone the staff and they sort it out for me.

Reply from Naeem Ahmed, Director at Bluebird Care Manchester South

Many thanks for your review, we aim to always brighten up your day and ensure you are kept safe at home.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J M (Son of Client) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the standard of care provided by Bluebird Care thus far. Particularly, Mum's main morning carer (Monday-Thursday). We had an issue with one of the weekend carers not arriving on time or attempting to engage in conversation with Mum. But this appears to be an exception of one individual,
all other carers have been polite, professional and very courteous. Any interaction with the office staff has also been very friendly, helpful and professional.

Reply from Naeem Ahmed, Director at Bluebird Care Manchester South

Thank you for your feedback that you are pleased with our service. Our care team is always here to help to ensure our care remains at a high standard and our customers continue to be pleased and satisfied with our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lynda G (Sister of Client) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Bluebird Care agency. They provide a person centred care plan for my sister who has profound learning and physical disabilities and complex needs. Their ongoing support allows my sister to be cared for at home and attend daycare which she really enjoys and fulfils her need for
routine/structure in her life. All carers treat my sister with respect and maintain her dignity at all times. Thank you, Bluebird.

Reply from Charlotte Hunt at Bluebird Care Manchester South

Thank you very much for your kind feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Bluebird Care Manchester South is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Bluebird Care Manchester South is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Manchester South is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (2)

Naeem

Naeem Ahmed

Job Title: Managing Director

Joined: 2012

Naeem comes from an accounting background and has previously managed teams successfully as Finance Director. In his career, Naeem has gained sales experience which has helped him build very good relationships within healthcare services and the local community.


Naeem has a passion for delivering high-quality care to the community, working with his care management team to ensure that the systems and processes continue to be in place to deliver care “which I would want for my family or relatives”. Naeem takes the lead role within the management team to ensure that the team is meeting CQC standards and that staff are fully supported in personal development by certified training.


Naeem says:


Whilst keeping the main focus on our customers and the quality of care we deliver we ensure that our employees are certified trained and police-checked. Rewarding our employees and creating opportunities for career progression creates a great workforce which ultimately results in our customers receiving continuity.


In March 2014, Naeem was appointed Board Member for Safeguarding Adults and Mental Capacity Act Service with Stockport Council. Naeem continues to offer his time and expertise as a Board Member on a voluntary basis.


Nicola

Nicola Johnson

Job Title: Care Coordinator

Joined: 2015

Nicola joined Bluebird Care in 2015 as a Care Assistant after 18 years in the industry and was promoted to Care Coordinator in 2020. She is working through her Level 4 in Health and Social Care.


Nicola works closely with customers and their families to always ensure continuity of care whilst building positive working relationships. She is a motivated and caring team member continuously going above and beyond in her role.


“My greatest satisfaction is enabling people to stay at home and with their family”.


Frequently Asked Questions about Bluebird Care Manchester South

What Type of Services does Bluebird Care Manchester South offer?

Bluebird Care Manchester South offers Home Care.

How many Carers does Bluebird Care Manchester South employ?

Bluebird Care Manchester South employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Manchester South to verify any information. View our terms and conditions. Bluebird Care Manchester South has a Platinum Service – more info.