What Type of Services does Bluebird Care Greenwich offer?

Bluebird Care Greenwich offers Home Care.

How many Carers does Bluebird Care Greenwich employ?

Bluebird Care Greenwich employs 51 carers.

Bluebird Care Greenwich, 10 The Mound, William Barefood Drive, London SE9 3AZ

Review from Karen L (Next of Kin) published on 7 March 2025
Submitted via Website • Report

Overall Experience

I just wanted to express our thanks to the lovely staff from the supervisors, carers and admin staff they are all a credit to Bluebird.
If they are ever running late (which is very rear) they always call to let us know.
They are lovely and supportive to us all and keep us updated on any needs such

as running low on personal care items.
Bluebird have been absolutely wonderful in the support they have offered especially dealing with dementia.
If you are looking for care l highly recommend you consider this company.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you so much for taking the time to write this lovely review. We are so pleased that you are happy with the care being provided, this is always a priority to us!

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Review from Caroline O (Daughter of Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience

My elderly mother has dementia and has been using Bluebird Care for over six months now - first in her own flat and now living with us - and we couldn't be happier with her carers. They are professional, friendly, punctual, attentive to detail, thoughtful and kind. Bluebird tries to ensure continuity

of carers as far as possible which has been especially helpful to us as my mum needs time to adjust to new things and people. The office is responsive, helpful and supportive. Our Bluebird carers have now become a welcome presence in our home and have helped not only my mum but us to adjust to the new routines of her life with us. I have no hesitation in recommending Bluebird to anyone looking for care.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for taking the time to write this lovely review, Caroline. It is a pleasure getting to know your mum and supporting her, and we're so pleased that you are all happy with the care being provided- this is always a priority to us! Thank you again for the kind words.

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Review from Jennifer W (Daughter of Client) published on 20 July 2023
Submitted via Website • Report

Overall Experience

As a family, we feel blessed to have chosen Bluebird Care for our father. As a retired daughter I had no time to enjoy my retirement as I always seemed to be at Dad's, helping and supporting him. We have not looked back once our care package was in place, I feel like I have my life back and visit Dad

to have a chat or take him out. The staff members are so good I cannot praise them enough. I went on holiday without any worry, knowing Dad was being looked after. I highly recommend Bluebird.
Thank you.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for taking the time to write this lovely review. We are pleased that we have been able to support your dad to be able to give you the break and peace of mind to help you feel at ease, this is always a priority to us. Thank you again for your kind words!

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Review from D P (Nephew of Client) published on 15 May 2023
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Overall Experience

It is always difficult to trust a person to care for a loved one. I was in a position where looking after my uncle became too hard so I looked into getting help.
I have so far used Bluebird Care for approx 3 months. In that time I have no problems at all, all the staff truly love their job and as a

result, it shows by the care they provide. There have been times when I have needed help sometimes late at night, I make the call and I get told don’t worry we will sort out the problem and they do. All the staff are so kind and truly care for the people put in their trust. Overall a wonderful company to deal with and great personal care provided. Look no further.
So a big thank you to all Bluebird staff.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for taking the time to write this lovely review, we are so pleased we have been able to take the pressure off of you by supporting you to look after your uncle. Our main priority is to ensure our customers are safe and happy so we will go above and beyond to make sure this is always the case! Thank you again for the lovely words.

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Review from Jason B (Son of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience

At the recommendation of the local council, Bluebird stepped in to help provide care at very short notice. What stands out is their flexibility and willingness to tailor the care to the patient's needs. In addition, the team provide an excellent level of care and the communication back to other family

members is always efficient, prompt and detailed. Thank you to all of the team, I really appreciate everything you have done.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for this lovely review Jason. We are so pleased that we were able to support your family when they needed it. We hope that yourself and family are doing well!

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Review from Christine K (Daughter of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience

Bluebird Care (Greenwich Branch) have looked after our 88-year-old dad so amazingly well. We as his family do not know where we would be without them. We have 2 incredible carers. One comes in the morning to wash and help dress our dad plus she will clear the kitchen, make him a sandwich and generally

tidy up. The other comes in the evening to get Dad ready for bed, check that he has taken his medication and she will spend time chatting to him. They are both always reliable, kind, cheerful, hardworking and incredibly kind. All our family are so very grateful to them both. The admin staff are extremely professional and thorough. We are very lucky to have found this care agency.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for taking the time to write this lovely review. We are so pleased that your dad looks forward to the carers visits and they have been able to support him through such a difficult time. It also always makes our job easier when we work alongside supportive family members! Thank you again for the kind words.

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Review from Isobel M (Sister of Client) published on 12 April 2023
Submitted via Website • Report

Overall Experience

I have used Bluebird Care to support my brother who suffers from dementia. I have been very pleased with the service.
The care manager has been very flexible in meeting our needs.
I value the fact that the same carers regularly attend. My brother is very resistant to having care visits and he is

gradually getting used to the carers and accepting them.
The service has been consistently reliable.
The service manager quickly responds to any issues or queries.
I would very much like my brother to live with us as long as possible. With the flexible care available I feel we will be able to achieve this, increasing domiciliary care as necessary.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your kind words, Isobel. We are so pleased that yourself and your brother are pleased with the care services that the carers and care manager have been providing. We will continue to send the same regular carers to your brother as much as possible, so he can build a relationship with them and continue to accept them gradually. Thank you again for your lovely feedback, we really appreciate it!

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Review from Karen E (Daughter of Client) published on 7 March 2023
Submitted via Website • Report

Overall Experience

My family have been using Bluebird Care for a few years now. We have always found them very organised and are ready to help at all times. The care coordinator has been working with us from the very beginning and is always willing to provide support and guidance to us particularly as our parents have

increased their dependency on care.
We are very satisfied with the carers and know that they are also well supported by the team.
Thank you from all my family for your kindness and dedication.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your feedback, Karen. It is a pleasure to look after your parents and get to know them. It also makes our job easier when we work alongside supportive family members. So thank you, we love hearing feedback!

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Review from Gillian F (Daughter of Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience

Our mum's carer is always on time, patient and sympathetic towards mum. Mum was quite demanding but she did as she was told! Excellent carer. I was always made aware when she was covered by another colleague.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for taking the time to write this lovely review. We are so glad to hear that you are happy with your carer. We will continue to provide your Mum with the best care possible!

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Review from Gill H (Daughter of Client) published on 6 April 2021
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Overall Experience

Bluebird Care Greenwich have been visiting and looking after my mother for the last two months and we are all very happy with the level of care she has been receiving. My mother has confidence that her well-being is important to them and she has a great relationship with the two ladies who visit and

look after her daily. We are glad that we made the decision to go with Bluebird Care Greenwich and can't thank them enough for doing such a great job.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your feedback. Looking after mum is such a pleasure and her carers enjoy their morning chats. We wish mum a full recovery and hope to see her soon.

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Review from Sean T (Son of Client) published on 5 April 2021
Submitted via Website • Report

Overall Experience

Overall, a very good care agency. We did have a couple of problems with carers initially not wearing PPE during Covid, but the manager rectified the situation asap.
I would definitely recommend them in the area.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your feedback. It was indeed tough to keep up with all the changes in guidelines regarding PPE at the beginning of the Covid-19 outbreak. I am glad this issue was resolved as soon as possible.

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Review from John N (Son of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

My parents have received care from another agency, which fell well below my expectations, particularly as I had previously been a social worker and inspector of care services. So, when Bluebirds Greenwich was offered as an alternative agency, I took the opportunity to meet the manager at my parent’s

house. At this meeting, my parents and myself were reassured that Bluebird intended to provide a good service. They have lived up to the expectations, although there of course has been the odd occasional times when the standard has slipped, but when this has been highlighted the management has addressed the issue quickly. During the lockdown, my parents celebrated their 70th wedding anniversary. No family members could visit but the carers and agency helped celebrate by providing flowers and a cake, then sending photos of the small celebration to family members. Again, during this difficult time, carers have also escorted my parents to outpatient appointments. I would recommend Bluebirds.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your feedback, John. Looking after mum and dad is such a pleasure and working with you, in particular, has helped us a lot, especially during the pandemic. We are all fond of your parents and look forward to providing them with the best care there is. We always rely on feedback to help us improve our service.

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Review from Catherine K (Daughter of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

Our excellent team of Bluebird carers interweave with myself and my siblings to care for my mother. The carers are kind, compassionate and reliable and this gives our family great peace of mind. Importantly, it has meant that our mother has been able to stay in her own home. The care and communication

from the staff and from the office of Bluebird Care Greenwich is of a very high standard, which has been greatly appreciated in these difficult times.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Where do I start Catherine? It's a privilege to work with such an amazing family. We have been providing care for mum for so many years and working with you has made our job so easy. The carers are very fond of mum, and your response in a crisis has always been second to none. Thank you!

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Review from Francesca C (Daughter of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

Bluebird Care gives us peace of mind. They are flexible and adaptable and always available to give help and advice. We first asked Bluebird for help when we were in a crisis. They came straight away. They have been helping our mum ever since. We are working together to create a safe and secure, comfortable

and familiar living environment that now meets both our parent's needs now and in the future.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for taking the time to leave us feedback Francesca. I know what a busy schedule you have. It is such a pleasure to be involved in mum and dad's care. They are such lovely people and make the carers feel like they are members of the family. We look forward to carrying on providing a high level of care that meet your parent's needs.

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Review from Jane G (Daughter of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

My Mum has been having Bluebird careers every week for about 6 months now. They are reliable, friendly and caring. When we needed them to increase there hours for a short period of time due to covid isolating, preventing me from being able to visit, they were very accommodating. It was reassuring to

know they would be able to visit her when I was not able to.
They have been a good source of comfort to both my Mum and her family. I would definitely highly recommend them.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your feedback, Jane. It is a pleasure to look after mum and get to know her. She is an amazing person and all her carers look forward to their weekly chats. We are so glad that the care provided meets her needs, and that she is getting used to our visits. It also makes our job easier when we work alongside supportive family members.

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Review from Ann-Marie (Daughter of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

My mother contracted COVID-19 in January 2021. After spending 2 weeks in hospital, she was discharged with long term symptoms, needing long term care.
I contacted Bluebird Care and explained my mother’s situation and within 2 hours the management team arrived (full PPE) to carry out an initial assessment.

I thought I would have to wait a few days for them to get a care team in place but they were fantastic and was able to provide a care assistant immediately the following morning.
Feedback from my mother- the care provided was excellent. The care assistant(s) arrived on time, ensure she was well looked after and very friendly. She was asked and given options of foods she could have. They cleaned up afterwards, didn’t leave the kitchen messy.
What I liked about the service, most days my mother had the same care assistant in place, which my mother wanted because of familiarity. The management team overall was excellent, professional, always happy to help. Highly recommended.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Hi Ann-Marie, thank you for your kind words, we really appreciate your feedback. We know how difficult and stressful it was for you and your family when mum got discharged from hospital and the whole team wanted to help as much as they could. They were hard times, but we are so proud of how far mum has come and happy that she is back on her feet. She managed to do that with Bluebird Care's help, but also with the amazing support of her family.

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Review from Kaye O (Daughter of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

Bluebird Care Greenwich have provided excellent care to my mum over the past, very difficult, year. The organisation has been very flexible and patient as we have changed our requirements with the Coronavirus threat in mind. They have always been happy to discuss our concerns and respond to our wishes.

All the carers have been brilliant at putting my mum and dad at ease and providing the care and support that they need. It has been difficult for my mum and dad to accept people into their homes as they are very independent but the carers have made it easier for them. The carers work hard to complete the tasks that they are set and still are able to have a chat and a laugh with my parents, which brightens their day. I would also like to say a thank you to the office/accounts staff who have always been quick at sorting out any queries. A real team effort. Thank you to you all.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Dear Kaye, thank you for taking the time to share your feedback. Our lovely team also look forward to their visits as this also brightens up their day. Our aim is to support our customers to continue living independently in their homes without feeling like their lives are being taken over. Your feedback is greatly appreciated!

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Review from Lisa C (Client) published on 19 March 2021
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Overall Experience

All of the carers that have looked after my husband have been very kind, hard-working and attentive. They have made him very comfortable and familiar with themselves and the care they provide. They provide high-quality care with dignity and professionalism. The carers learned his care routine very quickly

allowing them to take time to get to know my husband and his needs. The supervisors of Bluebird also keep in regular contact with their customers to ensure that they are happy with the care they are receiving and will do their best to fix anything you may not be happy with. I highly recommend Bluebird Greenwich.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Dear Lisa, thank you so much for your feedback. We have a wonderful team who always work to the best of their ability and feedback is always welcomed and appreciated!

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Review from Kerrie C (Daughter of Client) published on 19 March 2021
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Overall Experience

After working for various care companies myself, for a number of years in the past, I was quite worried when my father was in need of a care package. There are amazing companies out there but also some, that leave a lot to be desired. I was lucky enough to have the Bluebirds allocated to us, which I’m

so grateful for. The care team assisting my father are amazingly kind, caring and understanding to my dad who is so much happier since having his daily visits from the team. The office team are incredibly helpful and always respond promptly when I have any queries. I would happily recommend the care team to anyone looking for assistance day to day.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Dear Kerrie, thank you for your feedback. The team will be pleased to know they’re making a difference in your dad’s life. Thank you again for taking the time to share this with us.

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Review from Deborah F (Daughter of Client) published on 19 March 2021
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Overall Experience

Mum was pretty reluctant to have carers in the beginning. But I have to say, throughout the care given, it’s been amazing for her. The carers were kind and showed incredible patience and dedication. We couldn’t have done without them. She’s now formed lovely bonds with the carers and we can’t thank

them enough. Not once have they let us down, even throughout the pandemic. Thank you Bluebird Greenwich.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you so much for the lovely words, Deborah. It has been a blessing to see mum come out of her shell and be more accepting to care. The team of carers absolutely love your mum and will do anything for her, its nice to see that the relationship has grown so much since we first started!

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