£16.58 per hour
Bluebird Care Ipswich has a Review Score of 9.1 (9.125) out of 10, based on 4 reviews in the last 2 years. Over all time Bluebird Care Ipswich has 4 reviews.
Review from Sue B (Daughter of Client) published on 17 February 2025
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A A (Daughter of Client) published on 25 September 2024
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I P (Client) assisted by family/friend published on 26 August 2024
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Liane G (Client) assisted by family/friend published on 15 August 2024
Submitted via Postal Card •
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Reply from Atul Dhir, Owner at Bluebird Care Ipswich
Dear Liane, many thanks for taking your valuable time to review our care services. We strive to make the life of our customers comfortable with dignity and passion. I will pass on your kind words to our carers who try their best to bring Bluebird Care's ethos of excellence in care to life.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.1 (9.125) out of 10 for Bluebird Care Ipswich is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Bluebird Care Ipswich is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Ipswich is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jan 2019
Caring
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Well-led
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Job Title: Care Manager
Joined: 2017
Hasina joined Bluebird Care Ipswich in March 2017. She has worked at various levels in the Care Sector for over 20 years.
Her early experience was in the supported living services sector with people with learning disabilities. A specialist in elderly care and mental health, she has in recent years broadened and deepened her knowledge by working in the health and community care field.
She has extensive experience with customers who have a dementia diagnosis and has wide understanding about providing care for customers with learning disabilities, mental health, children and young adults with learning difficulties
She started her career as a care assistant and has progressed through various positions and has been in a managerial role since 2007.
Hasina believes that your sole motivation to working in care must be a passion for people and making a difference to their lives. She is particularly passionate about investing in her team and continuing to strive to deliver a leading, premium, homecare service in the local community.
Job Title: Care Compliance Supervisor
Joined: 2018
Simon has extensive experience of working with clients who have any special needs through his volunteering and previous jobs.
He specialises in supporting adults with complex care needs, severe learning and physical disabilities. He has developed a wide range of skills, from PEG feeding to using custom-made specialist support equipment, and developed a specialized interest in mental health conditions and learning disabilities. He is passionate about delivering a service that is high quality and compliant of all guidelines.
Before joining Bluebird Care in July 2019, he has also been a Trainee Care Delivery Manager.
Job Title: Care Co ordinator
Joined: 2018
Lorraine has been working in the care sector since she was 17. Over the years, she has had many customer facing roles and has worked in community care as team leader and care coordinator. She has run her own businesses and has excellent customer service and coordination skills.
Lorraine joined Bluebird care in February 2018, and has progressed from care assistant to a Supervisor and is now our Care coordinator. Lorraine's experience as a care worker puts her in a strong position to be able to understand both the needs of her customers and care workers and how central coordination is to ensuring a positive experience for both parties.
Job Title: Care Administrator
Joined: 2019
Liz has 17 years of experience working in Suffolk County Council as an Occupational Therapy assistant and previously has also worked as a support worker. She has varied administration skills, having worked in the insurance and finance sector before.
Liz manages the smooth running of the office, ensures all paperwork is filed away correctly, all stocks of PPE and office supplies are maintained, carers are well-received when they come to the office and that any issues are dealt with swiftly and efficiently.
Liz, alongside Hasina, runs our in house training in a fun and engaging way, aiming to inspire new members of staff as they start their journey with Bluebird Care.
She joined Bluebird Care in August 2018.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Ipswich to verify any information. View our terms and conditions. Bluebird Care Ipswich has a Platinum Service – more info.