Bluebird Care Lincoln & South Lincolnshire

76A South Park, Ample House, Lincoln LN5 8ES
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8.8 24 Reviews
  • Bluebird Care Lincoln & South Lincolnshire, Lincoln
Bluebird Care Lincoln is a domiciliary care provider. It offers personal care, domestic housework, medication management, help getting to appointments and companionship. Bluebird Care Lincoln also offers complex care services including Nursing and Live-in Care.

People's needs are assessed before they start using the service. Staff treat people with dignity and respect.

They help maintain people's independence by encouraging them to care for themselves where possible.

People are supported to have maximum choice and control of their lives and staff support them in the most respectful way.

The provider has an effective recruitment and selection procedure.
It carries out security and identification checks when employing new staff.

Staff work with other agencies to provide consistent, effective, timely care. It supports people to live healthier lives and access healthcare services.

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Care Provided by Bluebird Care Lincoln & South Lincolnshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Lisa Bidwell (Registered Care Manager)

Bluebird Care Lincoln & South Lincolnshire Reviews (24)

Total of 24, showing 21-24
8.8

Bluebird Care Lincoln & South Lincolnshire has a Review Score of 8.8 (8.830) out of 10, based on 8 reviews in the last 2 years. Over all time Bluebird Care Lincoln & South Lincolnshire has 24 reviews.

Overall Experience

  • 21
  • 2
  • 0
  • 0
  • 1

Date Published

24
2
2
8
16

Review from Vicky B (Daughter of Client) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is regarding the Boston team. They are absolutely fantastic. My mum is really ill and they provide all of us with care and compassion. Mum's dignity is also upheld at all times. You have all been exceptional and really want to thank you for all your help. I know I do personal care for Mum,
her choice, but to have you all there and for you to give me a couple of hours break is amazing. Thank you.

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Management

Treated with Dignity

Value for Money

Review from S F (Daughter of Client) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find this company to be very reliable with staff arriving at or about the agreed time. The staff are kind, caring and compassionate with my dad, any minor problems have been quickly ironed out. I have had several dealings with the care supervisor and I have found her to be excellent, she is approachable
and friendly whilst remaining professional and is always at the end of the phone when I have needed support and advice. I would happily recommend Bluebird Care Lincoln.

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Treated with Dignity

Value for Money

Review from S P (Client) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They cannot do any more for me than they do. The care is excellent.

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Management

Treated with Dignity

Value for Money

Review from J C (Wife of Client) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the team enough; they are always polite, friendly, cheerful and very professional. If I need help, I know I can always contact them for advice. Their care for my husband has always been exemplary.

Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.830)

Overview of Review Score

The Review Score of 8.8 (8.830) out of 10 for Bluebird Care Lincoln & South Lincolnshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.130 for Bluebird Care Lincoln & South Lincolnshire is calculated as follows: ( (26 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 46 Ratings = 4.13

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Lincoln & South Lincolnshire is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Lincoln & South Lincolnshire to verify any information. View our terms and conditions. Bluebird Care Lincoln & South Lincolnshire has a Platinum Service – more info.