Bluebird Care Plymouth & South Hams

Alexander is a retired Infantry Officer of the British Army where he served tours in both Bosnia and Afghanistan. Having left the army, he completed a Master’s business degree and worked in London for a national energy company. Alexander has spent a lot of his spare time fundraising and organising events to raise money and awareness for the ‘British Limbless Ex-Service Men’s Association’, BLESMA.

Alexander enjoys surfing on Bantham Beach and is an avid photographer and is also occasionally seen accompanying Emma on his 1965 BSA Bantam ‘Tom’ when the mood takes his bike.

Emma has a degree in Botany, a diploma in Business and a Master’s Degree in Business and the Environment and has many years of experience in management roles and providing high-quality service to demanding clients.

Emma is passionate about providing the highest level of service to each customer and firmly believes in the importance of local work.

In her spare time, Emma likes to take her 1955 BSA Bantam D1 ‘Peggy’ out on the road to explore the countryside. She loves walks on the beach and occasionally braves a surf although will more often than not be seen in the white wash close to the shore.

I am very proud to be the operations manager of Bluebird Care Torbay, Plymouth and South Hams. I have been in post for almost three years and since that time I have supported the team to go from strength to strength. In 2019 we were awarded Outstanding by the Care Quality Commission which was the best accolade that we could receive as a marker of both our success and the quality of the support we provide to our customers.

I have over 30 years experience of working in the health and social care field and I remain registered with the Healthcare Professional Council as a Social Worker. I have worked in social service departments and the NHS for a large part of my career.

Dawn Hackett

Carol joined the team as a Locality Manager in Feb 2018, having spent the previous ten years managing a multi-site operation delivering a service to the elderly across Devon.

In Nov 2018, the Live-in Care Manager position became available and Carol was excited to step into this role and begin developing the service.

As the Live-in Care Manager, it is Carol’s responsibility to deliver support packages that enable her customers to live safely & independently in their own homes for as long as possible. She communicates with her customers, family members and health professionals daily, she leads by providing support & guidance to a team of dedicated carers who are passionate about making a difference in the lives of the people in our community.

In her spare time, she enjoys spending time with her family & friends and taking long walks on the beach with her husband and dog Reggie.

Dawn has worked in the Care Industry since 2006. She has predominantly worked within domiciliary care and the fact that she has worked as a carer, and graduated to more of an office-based role, gives her an empathetic view throughout. In 2022 Dawn supported the team through a difficult period and we were extremely pleased when she took on the role of Registered Manager in early 2023.

In her spare time, you will find Dawn across the South West, at cat shows, where she will be gaining Championship titles for her privileged felines.

Georgia had many varied roles before joining us at Bluebird in 2020 as a Care worker. Georgia decided to apply for the post of coordinator in spring 2023 and was successful in her interview. Georgia is enjoying being a part of the office team and is taking to her new role well. The role of the coordinator is one where a cool head and diplomacy can be required. I think Georgia has both!

Georgia likes to spend her spare time with her dog Sushi and enjoys nights out with her friends.

Ellie joined the team in 2015 as an apprentice and since then has worked with us as a co-ordinator for 6 years, before recently starting as a care manager for the Plympton and Plymstock locality. Ellie has completed her NVQ levels 2, 3 and 5 since joining Bluebird. In her current role, she assesses and regularly reviews customer needs and ensures staff are happy and well-supported in their role. Ellie has also recently been made Deputy Manager.
In her spare time, Ellie enjoys walking and babysitting her brother’s sausage dogs as much as possible. She also enjoys listening to music and is a massive Taylor Swift and Mcfly fan.

Marissa has worked in care for 31 years and first worked at Bluebird Care in 2013. Marissa left for a couple of years and returned in January 2018 as a care worker, she then became a field supervisor in February 2019. Her role in the company is to provide contingency care cover when required, to monitor and mentor care workers in the field, and to support the functioning of the office. Marissa is also responsible for the running of the website, celebrating carers' length of service and customers' length of time with Bluebird.

In her spare time, Marissa likes to spend time with her two Granddaughters and Grandson. She also likes diamond painting, gardening, bingo and pebble painting.

Helen joined Bluebird as a care worker in 2015 and was promoted to field supervisor in March 2021. Helen's role is to provide contingency care cover, monitor and mentor care workers in the field, and support the functioning of the office. Helen is in charge of the customer sparkles alongside Julia.

Helen's passion outside of work is her dogs.

Julia joined Bluebird in May 2018 as a care worker and was promoted to field supervisor in March 2021. Her role in the company is to provide contingency care cover when required, to monitor and mentor care workers in the field, and to support the functioning of the office. In her spare time, Julia enjoys going to her caravan in Cornwall and eating out with friends. She also loves to sew.

Kelly joined Our Bluebird family in May 2020 During the height of Covid 19 as a Carer for our city area. Kelly joined us via a care friend referral by her lifetime friend Louise Elmes. Kelly is a caring and bubbly person, who after never working in a care role before applied herself fully to her job. Kelly then went on to apply for a Field Care Supervisor role in September 2022 and after a successful interview process, Kelly has settled into the office well.

In her spare time, Kelly likes spending time catching up with her mum, dad, sister, brother, and grandad. Kelly also enjoys family meals with her son Harvey and partner Ryan.

Magda is the Live-in Care Manager and supports the live-in team in Plymouth and Torbay.

Nina is a live-in Field Supervisor, supporting the live-in service in Plymouth and Torbay.