Right at Home GF

The White Barn, Runfold St George, Farnham GU10 1PL
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9.9 113 Reviews
Right at Home has a deservedly great reputation in the local area, delivering both live in care and hourly care with a fantastic team of CareGivers backed up with support from their professional office team.

MD Alastair Shanks says, “I am very proud of the wonderful team of people I work with here at Right at Home and the difference made to clients and the local community."

If you are looking for the best care available in the local area then get in touch with Right at Home today.

Right at Home GF have been recognised by their team as a 5* employer and by the Care Quality Commission with an Outstanding Rating (May 2020). In 2020 they were also recognised by the Right at Home network as the overall office of the year.

This friendly, award-winning, local home care company has a great variety of people working in their team with one thing in common; they are all great at building relationships with others. Give them a call now to find out more.
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Care Provided by Right at Home GF

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Alastair Shanks (Managing Director)

Right at Home GF Reviews (113)

Total of 113, showing 1-20
9.9

Right at Home GF has a Review Score of 9.9 (9.890) out of 10, based on 26 reviews in the last 2 years. Over all time Right at Home GF has 113 reviews.

Overall Experience

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Review from E S (Client) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found joining Right At Home to be a very good for of dealing with the loneliness of bereavement and of preventing or at least delaying the need to go into a care home. I cannot speak too highly of my Right At Home companion. The three hours she is with me are what gives me someone to talk to,
share ideas with and consult about practical matters like the computer. She sis well informed about medical matters and takes great care for my safety when we are out. She is always good-humoured, cheers one up if I am sad and reassures me if I am not well. I have given up driving and depend on her to take me to appointments. She joins in my interests and enthusiasms without ever seeming bored. If she is unable to come, a comparable replacement is sent. I now feel pleased that I do not have to depend on my family, and can face the future with confidence.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write such kind words, we are happy that you feel you can face the future with confidence because of the team of carers who are supporting you! Our primary purpose is to help people remain at home for longer and it is great that we have been able to do this for you.


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Review from H J (Client) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was treated very well by all the staff and this aided my rehabilitation after a fractured pelvis. All carers were excellent cheerful and kind at every step of my recovery. I would certainly recommend Right at Home highly and would use them again should it become necessary.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write such a kind review, we are able to offer homecare on a short term basis as well to support with rehabilitation and it was great our excellent team have been able to support you in this way.


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Review from M D (Client) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the carers very friendly, willing and helpful.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for giving us 5 5* we are happy you are so pleased with our outstanding services!


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Review from Samantha W (Wife of Client) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were always attentive and met my husband's needs.
They matched his personality to the correct carers.
Each carer took the time to learn about his interests and engaged with him about the subjects.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much, I will pass your kind words on to the team. Our no-strangers policy and minimum of one-hour care calls means we can really go the extra mile for our clients' needs and the needs of their families too!


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Review from S B (Daughter of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is to give our heartfelt thanks to the wonderful carers who looked after my mother for the last six months of her life. They became friends and supported both myself and my sister, alleviating some of the stress of Mum's condition, and we will miss seeing them. Thanks to the evils of dementia,
the carers never knew what Mum would be like from day to day but were always so cheerful and compassionate and looked after Mum with care and understanding. I would highly recommend Right at Home, both management and staff, to anyone who is struggling to cope.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your review. Compassion is one of our company values, and we have an amazing team that lives and breathes those values. We are also so pleased that we were able to return some peace of mind to you and your sister. I will be sure to pass your kind words on to the team. Thanks again.


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Review from Bridget D (Daughter of Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family would like to thank you and your team so much for everything
you've done for our father over the past 2 years.
The care you've provided has been wonderful and made it possible for our father
to end his days at home, which was his wish.
Your team have always been very professional,
thoughtful and considerate and we're so grateful.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write about your experience with Right at Home, we are happy that we were able to support with your father's wish to stay at home. We really do have an amazing team of carers and I will be sure to pass your kind words on to them. Thank you once again.


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Review from Melanie P (Daughter of Client) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was introduced to Right at Home when a member of their team gave a talk on Dementia at my place of work.
Theirs was the first number I called when my mother needed care in her home for more than 8 months until she passed away.
They were always easy to deal with over the phone or email and responded
with answers to my queries promptly.
All of the carers who looked after mum were kind, professional and focused on making mum as comfortable and safe as possible.
Whenever I met any of them, they had good ideas for me to try to make life a little easier for mum (and us) with her Dementia and they obviously took pride in their work.
I was always impressed that their shared communication meant they each knew what the current status was, which was reassuring.
With Right at Home and family members help, we were able to fulfil mum's wish to remain at home and we will always be grateful for the major part they played.
They all deserve a medal!

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your review, we are incredibly touched and I will pass this to the team of carers who looked after your mum. It is so special we were able to support your mum to be able to remain at home, we have a an outstanding team of carers and excellent communication tools in place to ensure consistent, quality care. Thank you once again.


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Review from Julie W (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right At Home Farnham were recommended to me by a neighbour of my mother's when she became unable to look after herself fully. At first mum had carers twice a day, after a few weeks I asked for three times daily and now they are visiting 4 times a day. I have nothing but praise for the lovely people
who visit mum, they go above and beyond with the care they give her, even staying longer when she had a fall.
I have looked in the past for care for mum but was unable to find what I was looking for. When Right At Home was mentioned to me, I got in touch and knew right from the start that they were perfect for mum. The care manager visited mum when I was there one day and whilst very professional, she is also a lovely, approachable, kind, caring person, and always very helpful when I need to contact her. Although I have never met mum's carers I have spoken to two of them and they are truly lovely people, not only to mum but to me too. They are carers who really DO care!
Thank you to you all.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for sharing such a lovely review which I will gladly share with your mum's team. We have an exceptional team of carers who will always go the extra mile not only for those they are caring for but their families too. Thank you once again.


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Review from John F (Husband of Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife started Right at Home on 1st July 2024, they has been a life changing factor in our challenged later years. Now we have a structure to our day, before I had difficulty in getting my wife up out of bed to face the day. Particularly appointment days, be it Doctors, Hair or Hospital, all were
difficult, or at times have to cancel.
Now, your Angels arrive and lift both my wife and my own spirits and set our day. We have four Angels we would not want to change this quartet, for my wife is very comfortable with the way that they engage with her, and they help me too with the Health Challenges. My wife finds changes in her personal life very difficult to accept, so please keep the status quo.
Thank you Right at Home Staff a big thank you to our four angels.
P.S. When my wife has her "Exercise" sessions, with one lady in particular, I have had many smiles and it raises my day too!

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write in with this review, I will share your kind words with your Angel team! We are very lucky to have such a wonderful team of carers who always want to go the extra mile to help not only our direct clients but in turn support families and loved ones, returning peace of mind and smiles. Thank you once again!


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Review from Susan S (Daughter of Client) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had carers from Right at Home for some time, and the entire experience has just been fantastic. Sadly she has moved to a home due to an escalation in her needs, but she misses having the one to one care and companionship that her carers from Right at Home provided. Always on time, always
cheerful and helpful, and always keen to complete the tasks she wanted. It has given me comfort knowing that she was not only being so well looked after, but that she looked forward to and enjoyed the visits from her carers. I really cannot recommend Right at Home enough! Thank you to the whole team for all you have done for us.

Reply from Liz Young, Business Development Manager at Right at Home GF

What a fabulous review, thank you so much for writing in. Our one hour minimum care calls means that we can complete all tasks and also build these close relationships which are so important to our elder community. Our carers are so compassionate and will always go the extra mile. Thank you once again.


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Review from W B (Client) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carers are always on time, happy and helpful. They are hardworking and thorough in what they do. They are very helpful and we are more than satisfied with their work. 10 out of 10 from us.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for writing about how happy you are with our caregivers and the homecare services they deliver. Our homecare calls are always for a minimum of one hour which means carers can be thorough in their work, never rushed and will always be able to go the extra mile for you. I will pass on your kind words to the team. Thanks once again!


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Review from Janet M (Wife of Client) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our team of carers have meant that my husband can stay in our home, and I can have valuable time to meet friends and do what I wish to do. Thank you!

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your review, enabling people to stay at home with their families and treasured possessions is at the heart of our person centred care. I will be sure to let your team know that they have really made a difference to you!


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Review from Brian H (Client) assisted by family/friend published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carers have become friends and we look forward to their visits. This unfailing good humour lifts our spirits. We much appreciate their suggestions on how to improve our general well-being and marvel at how quickly they understand and remember the somewhat eccentric details of our daily routines.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much, we really do take the time to get to know our clients. Our "no strangers" policy and the efforts to match clients with carers means that we are really well placed to form special bonds whilst always putting our clients and their families' needs and objectives first. I will be sure to pass your kind words on to the team.


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Review from Tony W (Son of Client) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have an outstanding overall Care Manager. In July she persuaded the Social Services to provide my Mother with a much-needed replacement 'hospital' bed after 7 months of discussions. The overall Care Manager is always available and receptive to any issues that may arise. For example ensuring that
where possible and practical all of her team follow a consistent approach with my Mother who has Alzheimer's. The Overall Care Manager also makes every attempt to meet our needs, e.g. providing earlier morning care when needed and also ensures the Carers provided are well-matched in personality and approach to Mum's needs.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for writing such kind words which I will share with your care manager, we really pride ourselves on offering a premium service where our care is completely person-centred. Thank you once again.


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Review from R K (Client) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very caring and helpful and will do anything I ask them too. Very helpful, pleasant, and kind. My two carers have become my friends.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much, it is lovely to hear you have built such a strong relationship with your carers! Our no-strangers policy puts trust and companionship at the heart of everything we do! Thanks once again, I will pass this 5* review on to your team.


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Review from T M (Client) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a good team of carers, no job is ever too small, anything I need doing they will do, I am very lucky to have them.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your review; we pride ourselves on having a team of carers who will always go the extra mile to enable our clients to live happily and independently. I will pass your kind words on to the team.


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Review from Rachel P (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Right at Home following my mother's dementia diagnosis when we had been feeling quite apprehensive about using home care for the first time. However we immediately knew we were in good hands and felt fully supported from the start. Right at Home had a really professional understanding of the
difficulties our mother faced with her dementia and drew up a plan of how they could help her overcome them with the right carers. We always knew mummy would have a proper meal cooked and any anxieties that had arisen with her would always be dealt with compassionately and with kindness by her lovely carers. They always had time for interesting activities too: card games, jigsaws, reading with her and sowing seeds to plant into her garden. On no occasion was mummy left without a carer at the scheduled time, and communication with us was always good and any concerns we had were dealt with immediately.
We would highly recommend Right at Home to anyone needing care in the home.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write such a lovely review, I will pass this onto the team that look after your mum. As Dementia specialists we really do understand what it means to be able to return peace of mind to families and loved ones to the people we are caring for. We always try to match our carers to clients with our no strangers policy and minimum one hour visits means that we have time to build really special relationships. Thank you once again.


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Review from Mary K (Client) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Right at Home for nearly a year now. The carers have all been excellent. It is great to have continuity with who comes. Most have become friends as well as carers.
I was delighted with the way management and carers rallied round when I was suddenly discharged from hospital recently.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your five-star review, it really means the world to our carers and I will pass your kind words on to the team. We really value the relationships we build with our clients, which is why we find a minimum of one-hour care calls absolutely essential. Thank you once again.


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Review from Charles I (Son of Client) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a client for 4 years. After an initial period of a variety of carers alternating, we are now in a very satisfactory position of alternating two carers. This works very well. Both carers are very caring carers. They provide a very friendly, emphatic yet professional service. Thank
you.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write in, we really do have an amazing team of CareGivers. I am also really pleased we have been able to offer you consistency in your homecare, we always strive to match our carers and clients and have a no-strangers policy.
I will pass your kind words on to the team!


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Review from Johnny H (Son of Client) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderfully compassionate and caring support was felt throughout. Everyone who interacted was always thoroughly professional, sympathetic, accommodating and courteous.
We genuinely could not have asked for more from the carers.
Thanks so very much to all of you.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your wonderfully kind words, all of our carers live and breathe our core values of Trust, Compassion, Respect and Quality and I can see from your review these have been shining out. I will pass on your kind words to our incredible team.


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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Right at Home GF is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Right at Home GF is calculated as follows: ( (139 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home GF is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (20)

Top 20 Large & Mid-size Home Care Groups 2024

Recipient: Right at Home UK

Date: Friday 31 May 2024 More details

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Right at Home UK

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Right at Home UK

Date: Thursday 31 Mar 2022 More details

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Meet the Team (13)

Alastair

Alastair Shanks

Job Title: Founder

Joined: 2012

Alastair realised back in 2012 that homecare was a very rewarding way to work within his local community and was successful in joining the growing team of Right at Home local owners/operators.

"My role has changed significantly since I started the business in 2012" Alastair explains. "From being involved in every activity of the business to now having an amazing team that does all the hard work. I am still involved in defining our strategic plans overseeing the values and culture of our business and leading the senior team."

"Although it is great to receive amazing feedback from our clients I think the most rewarding part of my job is to support team members to fulfil their potential and grow their careers at Right at Home."

Alastair described working at Right at Home can rewarding, varied, and safe.

... Read more
Rhys

Rhys Bailey

Job Title: Head of Finance and Business Development

Joined: 2021

Rhys joined the Right at Home team in 2021 as Head of Finance & Business Development, after realising the difference Homecare can make on individuals.

Rhys' job allows him to "oversee all finance related activities and ensuring the business is building partnerships with local authorities, communities and businesses in the local area."

"Completing business-wide financial processes from KPIs to payroll to management accounts. There is nothing more satisfying than implementing a new process and seeing how that affects business performance."

When asked to describe working at Right at Home in three words, Rhys says, "Absolutely bloody incredible."

... Read more
Liz

Liz Young

Job Title: Business Development & Marketing Manager

Joined: 2020

Liz leads both Marketing and Recruitment, bringing a wealth of experience to the table. Since joining Right at Home a few years ago, she has become a valued member of the leadership team and an incredible asset to the company. Liz is actively involved in the community, whether at recruitment fairs, organising events at HQ, or participating in local community gatherings to promote Right at Home and represent the company with a friendly face. Her dedication never goes unnoticed, and she is truly the glue that holds her team together.

Can you share a bit about your background and what you did prior to joining Right at Home?
I have worked in a marketing role for 20 years, the majority of which was in the promotional merchandise industry. Before this I was at university studying Art History!

What inspired you to join Right at Home?
I loved the Right at Home company values which are strongly aligned with my own and that it is a growing company which genuinely wants to do good things for people whether it is the clients, their families or the carers!

What does a typical day look like for you?
I feel like there is no typical day for me! My role is so varied which I love!! I can be doing anything from working with my team on recruitment or marketing strategies to making calls to carers to check in on their well being. I work a lot on our interval and external communications and generally aim to make Right at Home the best place to work for everyone!

What do you enjoy or find most rewarding about your role?
All of it. I love my team and I love seeing carers and clients and when they are happy - I am happy.

Do you have any pets? If so, what?
My cat - Little Boots

What’s the best piece of advice you have ever received?
Find what makes you happy and do more of it

... Read more
Kelly

Kelly Baker

Job Title: Senior Care Coordinator

Joined: 2016

Kelly has demonstrated many years of dedication to Right at Home since joining in 2016. She is a much-loved team member and an inspiration for both her work ethic and loyalty.

As a Senior Care Coordinator, Kelly is "responsible for ensuring that all schedules for all areas go out in a timely manner, overseeing the coordinators for all areas to ensure that every area is working the same way, having weekly meetings with all the coordinators." Kelly adds that she is "responsible for ensuring that all new care enquiries are called and the information is uploaded and assessments are booked." Additionally, Kelly keeps the management team informed by sending various reports and analytical information each week.

For Kelly, "building the relationships with the carers, clients and families" is what she finds most fulfilling.

Being a part of the Right at Home team for Kelly is: Rewarding, challenging, and supportive!

... Read more
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Lynsey Richards

Job Title: Care Manager

Joined: 2017

Lynsey came to Right at Home in 2017, where she quickly became a credit to the company.

As the Farnham Care Manager, Lynsey's job role consists of "managing a team of carers and clients to ensure that we are providing a high level of care and support to both carers and clients."

Lynsey continues to explain that the most fulfilling part of her role is "helping people remain living in their own homes for as long as possible."

Upon being asked three words to summarise her experience working with Right at Home Lynsey said rewarding, varied and interesting.

... Read more
Adriana

Adriana Mendonca

Job Title: Registered Manager - Guildford

Joined: 2014

Adriana made a significant career change when she became a carer, she initially joined as a CareGiver, where her outstanding hard work, recognised by everyone, led to her promotion to Guilford's Registered Manager. No one deserved it more.

"As a registered manager I am responsible for overseeing home care services provided to clients in their own homes. Key responsibilities include: supervising and supporting caregivers, and performance management to ensure high-quality service is delivered." Adriana then highlights that she "ensures the services comply with regulatory standards and requirements, maintaining accurate records, and preparing for inspections"

For Adriana, the most fulfilling aspect of her job is "making a difference" and "knowing that our efforts help clients maintain their independence and live comfortably at home". She explains "enabling them to achieve their goals is both powerful and motivating".

When reflecting on her amazing 10 years of working for Right at Home, Adriana describes it as rewarding, heartwarming, and empowering.

... Read more
Vicky

Vicky Parker

Job Title: Care Coordinator - Guildford

Joined: 2020

Vicky has been with Right at Home since 2020 and during this time, she has become a valued team member, consistently putting the team and her work before herself.

"As the care coordinator and care supervisor, I schedule the visits for the clients and carers. I liaise with clients and their families, from initial inquiry and throughout their time with us." Vicky continues to explain that she also "carries out reviews and helps to keep support plans up to date, making sure clients get the very best care from our team. I support the team daily, always on hand if they need help."

Vicky explains that "being a part of the team is very fulfilling. All working together to make sure everyone has the very best experience with Right at Home."

She highlights Right at Home in the following three words: fun, satisfying, and inspiring

... Read more
Hayleigh

Hayleigh Jennings

Job Title: Recruitment Executive

Joined: 2020

Hayleigh has been in the care sector for over 15 years, she started off as a carer and fell in love with it on her first day! Due to her astonishing work ethic, she was promoted to a care manager which led her to her current role of Recruitment Executive.

Being the Recruitment Executive for Right at Home, Hayley's job consists of "managing all UK-based recruitment over all four offices and live-in." She is also "responsible for the onboarding, safe recruiting, probation sign off, initial calls to applicants applying for jobs, filtering and sorting of applicants. Working with colleges and job centres, attending recruitment fairs, job Posting on various platforms, and liaising with all applicants coming through on all platforms."

Hayley states that the most fulfilling element of her job is that she " loves to see people flourish within their roles throughout the business."

Right at Home to Hayley is: compassionate, supportive, and amazing!

... Read more
Carrie

Carrie Addison

Job Title: Recruitment Marketing Onboarding Executive

Joined: 2019

Carrie initially joined her career in Care as a compassionate CareGiver, and she then flourished into a Recruitment, Marketing, & Onboarding Executive for Right at Home. With years of experience within the sector, she is the perfect fit for being the Recruitment, Marketing, & Onboarding Executive, which she helps ease new CareGivers when they first join.

Carrie explains that her "role varies" but she would say that she "supports the Recruitment and Marketing team by putting out Job ads according to the needs of each territory, onboarding caregivers into their new role and seeing them through their probation periods." Carrie also "looks after all the caregivers who are part of our sponsorship team" and is tasked with sending out the Gem wards.

For Carrie the most fulfilling element of her job is "sending out the Gems awards, I know it sounds silly, but reading what amazing things our caregivers do, always makes me proud of them."

A fun and flexible environment is how Carrie describes working for Right at Home.

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Hayley

Hayley Thaysen

Job Title: Trainer, Community Groups and Befriending Coordinator

Joined: 2020

Hayley joined the Right at Home team in 2020 as our wonderful Trainer, following several years of experience as a Caregiver.

"My role is to train new candidates and current carers in face-to-face training, ensuring all team members are fully equipped to provide outstanding person-centred care, feel confident in what they are doing and are given access to further training opportunities through diplomas and specialised training." Additionally, Hayley delivers "Love to Move" seated exercises in the community and runs the Farnham, Sunflower cafe.

Hayley describes "being able to share" her "enthusiasm for delivering excellent person-centred care" through her training as the most fulfilling aspect of her job.

When reflecting on her experience with working at Right at Home, she associates it with three words: rewarding, progressive, and teamwork.

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Ella

Ella Seys

Job Title: Digital Marketing Executive

Joined: 2024

Ella joined Right at Home in 2024 after completing a Digital Marketing Apprenticeship, during which she achieved a distinction as her final grade. She saw joining Right at Home as the next step in her career and as an exciting new challenge.

"In my role at Right at Home, I have the opportunity to create all digital marketing content, enhancing our online presence and showcasing our commitment to quality care to both new and existing clients." Ella goes on to say that her " work provides a mixture of both recruitment and client acquisition posts." She "oversees the auditing and updating of all four websites, manages content across social media platforms, writes blog posts, and much more."

"The most fulfilling element is knowing that the content has reached someone in need."

Ella highlights working for Right at Home as satisfying, fun, and rewarding.

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Jenny

Jenny Thornton

Job Title: Community Relations Manager

Joined: 2024

Jenny joined the Right at Home team in the summer of 2024 as our first-ever Community Relations Manager - a friendly face and advocate in the community. As Right at Home continues to grow, Jenny has been a key addition to our team. With her extensive relationships and networking experience, she has successfully leveraged her connections to raise awareness of Right at Home and highlight the positive impact homecare has in local communities. Always smiling and approachable, Jenny is happy to answer any questions you may have if you see her out and about; she’ll also have plenty of leaflets and information to help you learn more about our services!

Please provide a summary of what you do in your job role:
As a community relationships manager I have an external focus, looking at making good connections with people, organisations and charities in our local areas and talking to them about what we offer.

Why are you passionate about working for Right at Home?
The answer being that we are looking after people who need our help, and we ourselves are a great supportive team.

What aspect of your job do you find most fulfilling?
Meeting new people and building sustainable relationships

Using three words, how would you describe working for Right at Home?
Happy Productive Meaningful

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Eve

Eve Aubeeluck

Job Title: Live-In Care Coordinator

Joined: 2024

Eve’s return to the care industry in the winter of 2024 led her to the role of Live-In Care Coordinator, where she has naturally flourished; her journey with Right at Home began in 2018 when she joined as a CareGiver. After a small break, Eve returned to join the office team, embracing the opportunity to continue giving back while overseeing the Live-In CareGivers. With her firsthand experience as a CareGiver and her compassion, there is truly no one better suited for this role.

Please provide a summary of what you do in your job role:

As a Live-In care coordinator I schedule visits for our Live-in clients and carers. Carry out reviews with clients and their families to ensure we are providing them with the relevant care, I update support plans to echo this. Carers are carefully selected for their clients so we have a good match of personalities and preferences.

Why are you passionate about working for Right at Home?
Working for right at home stems from a deep desire to make a positive impact on our clients lives. The dynamic nature of care, where everyday brings new challenges and opportunities for growth, can be inspiring.


What aspect of your job do you find most fulfilling?
Driven by empathy, a sense of responsibility and a commitment to improving the well being of others, working in care offers both personal satisfaction and a chance to contribute meaningfully to the community.


Using three words, how would you describe working for Right at Home?
Fulfilling, Supportive, Fun

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Frequently Asked Questions about Right at Home GF

What Type of Services does Right at Home GF offer?

Right at Home GF offers Home Care.

How many Carers does Right at Home GF employ?

Right at Home GF employs 85 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home GF to verify any information. View our terms and conditions. Right at Home GF has a Platinum Service – more info.